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Customer Reviews for American Standard Cadet 3 Powerwash Tall Height 10 in. Rough 2-Piece 1.6 GPF Single Flush Elongated Toilet in White, Seat not Included

Internet #204470424

Model #270AB001.020

  • Toilet seat sold separately (compatible with model 5257A65C.020)
  • PowerWash rim ensures superior bowl cleaning
  • Tall height design for sitting/standing ease and comfort

Customer Reviews

  • 4.5
    out of 187 reviews
  • 84% recommend this product
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Showing 1-30 of 187 reviews
Good toilet for the reasonable price - great powerful flush...
Good toilet for the reasonable price - great powerful flush
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  • Verified Purchase
Should have listened to my plumber
Totally disappointed. We’ve had AS Champion toilets for years. Best ever. But they didn’t come in a 10” rough-in, so I researched and looked at this model’s videos. It showed a video of flushing everything down without a problem, so we purchased the toilet. First issue is that the tank top doesn’t squarely fit on the tank. It will not seat completely. Second issue is that I’ve had to plunge this toilet at least a dozen times since installing it 3 months ago. Not much paper, either.
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Response from AmericanStandardBrandsJan 26, 2023
HoudiniNFO,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved.
Sincerely, your American Standard Consumer Connection Team AmericanStandard
    2 found this review helpful
    This toilet was just what I needed to replace the...
    This toilet was just what I needed to replace the old short tiny kid toilets that were installed in my home. They sit much higher and flush extremely well!
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    • Verified Purchase
    The toilet works great and the install was easy. ...
    The toilet works great and the install was easy. My only complaint is that the matching seat is plastic. Not inspiring. Else awesome.
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    • Verified Purchase
    American Standard Makes Good Commodes
    My handyman installed the Cadet 3 toilet in my rental house without any problems. However, I was disappointed that this toilet didn't include a seat which seems to be a standard item with other brands. Nevertheless, my tenants and their dog are happy users.
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    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    by
    • Verified Purchase
    Had it sent twice it was broke both times. Decided...
    Had it sent twice it was broke both times. Decided to go somewhere else to get my commode.
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    Response from AmericanStandardBrandsJul 20, 2022
    HomeDepotCustomer,
    Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
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    • Verified Purchase
    Flushes each and every time so far. Happy
    Recently installed, but so far we are very happy. The dual flush 1.2 gallon would not always fully flush, so we had to flush twice - that did not save water. These flush well. Older house and the 10” setback was what we needed.
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    • Verified Purchase
    • Recommended
    Great toilet only poblem was that it didn't ome with...
    Great toilet only poblem was that it didn't ome with a seat. Just thought that was weird that there was no seat included.
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    • Verified Purchase
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    • Verified Purchase
    Very happy with this so far. Just installed it and...
    Very happy with this so far. Just installed it and it looks great.
    by
    • Verified Purchase
    Serious problem with 10" rough in Cadet toilet. The fill...
    Serious problem with 10" rough in Cadet toilet. The fill line connector to tank is too close to bowl. There is not enough room to turn supply line as the bolt hits side of tank. Now the threads got stripped due to bending. Had to replace fill valve and is now leaking. Need help with this design flaw.
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    Response from AmericanStandardBrandsMar 28, 2022
    Peter,
    Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Thank you for reaching out to American Standard. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    2 found this review helpful
    Toilet base was poorly made with center ceramic cylinder edge...
    Toilet base was poorly made with center ceramic cylinder edge not even with rest of base; was high-centered.Tank had ceramic defect that would not allow lid to fit properly. Surprised it was otherwise relatively unscathed, as the box itself was in tatters. Unfortunately, could not reorder as none remaining in entire HD inventory. Having to shop elsewhere to hopefully find one.
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    Response from AmericanStandardBrandsMar 23, 2022
    HWGA,
    As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
    • Verified Purchase
    2 found this review helpful
    This is a wonderful toilet!
    I've got to say, after much researching, this American Standard Cadet 3 Powerwash meets the need. It replaced a 40 year old toilet that was temperamental if one's contribution would actually make it down and out. Depending on the configuration of the contribution, it would get stuck and require the assistance of a plunging to help it along. This new Cadet 3 handles any challenge with no problem.
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    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    Easy install, great flushing power and classy looking...
    Easy install, great flushing power and classy looking
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        Great quality. Great buy....
        Great quality. Great buy.
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          Impressive. We needed a 10 inch rough-in toilet, during a...
          Impressive. We needed a 10 inch rough-in toilet, during a time of shortages. Found this toilet available online and we're very happy we ordered it for pick up, sight unseen. Highly recommend it.
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                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                  Very easy to install...great flushing...comfortable height very pleased with purchase...
                  Very easy to install...great flushing...comfortable height very pleased with purchase
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                    Flushes fast and reasonably quietly. Satisfied so far....
                    Flushes fast and reasonably quietly. Satisfied so far.
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                      They could have and should have included the seat with...
                      They could have and should have included the seat with this toilet. It cost enough. Size is good. Works fine, although I have one instance of the tank locking open and the water was running all day before I got home and noticed it. So now I make sure it's stopped filling up before I leave the room.
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                        Easy installation
                        Easy installation, works as expected
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                        • Verified Purchase
                        • Recommended
                        This toilet works great, I love the chair height!!...
                        This toilet works great, I love the chair height!!
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                          Showing 1-30 of 187 reviews

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