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Customer Reviews for American Standard Cadet 3 10 in Rough Two-Piece 1.28 GPF Single Flush Elongated Chair Height Toilet with Slow-Close Seat in White

Internet #206888651

Model #3378AB128ST.020

Store SKU #1001764464

  • Includes slow-close seat and wax ring
  • PowerWash rim scrubs the bowl clean with every flush
  • EverClean inhibits the growth of stain and odor causing mildew

Customer Reviews

  • 4.4
    out of 1,252 reviews
  • 79% recommend this product
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Showing 1-30 of 1,252 reviews
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  • Verified Purchase
by
  • Verified Purchase
Even with some problems it's still a 4.5! Bottom of bowl has a permanent yellow stain. and for a week cardboard was being flushed out of bottom water flow hole, 4 different times...NO IDEA where or why the internal part of a toilet would have had cardboard in it to clog up and than flush out. Over all will still rate the toilet a 4.5 star. easy to install, looks great and silent close lid works perfectly. And it dealt with the cardboard clog with its strong flush!
by
Response from AmericanStandardMar 19, 2024
Hello Kim,

Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard Cadet 3. I know that situation can be very frustrating. The cardboard problem isn't something we've ever heard of before. There also should not be a stain in the bottom of the bowl, if you would like to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Works great and the rough in fit was perfect.
by
Response from AmericanStandardMar 13, 2024
Hello Daniel,

Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet 3! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
by
  • Verified Purchase
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  • Verified Purchase
No Job Too Big for This Little Beauty
Elegant toilet with petite tank handles the big jobs with ease. Flushes fully the first time. And the tank refills quickly and quietly. I can’t imagine toilets that cost two or three times as much work any better than this little beauty.
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Response from AmericanStandardMar 8, 2024
Hello Happy Customer, Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet 3! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team AmericanStandard
    • Recommended
    The toilet was chair height and reasonable priced to comparing to other styles
    by
    Response from AmericanStandardMar 1, 2024
    Hello Nat,

    Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet 3! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

    Sincerely,

    Nicole

    Your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    great product, after much deliberation glad to have purchased this brand. Easy to install, flushes great and has a nice clean modern appearance.
    by
    Response from AmericanStandardFeb 19, 2024
    Hello Thomas, Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet 3! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    Nothing Special. Tank was small. Overpriced for the value. Returned and bout an American Standard Champion. Works just as well and was $100 cheaper
    by
    Response from AmericanStandardFeb 12, 2024
    Hello SAH,

    Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard Cadet 3. I know that situation can be very frustrating. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

    Sincerely,

    Nicole

    Your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    The outside of the toilet is too shallow, making it to where you have to shim it a 1/4.
    by
    Response from AmericanStandardFeb 5, 2024
    Hello HomeDepotCustomer,

    Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard Cadet 3. I know that situation can be very frustrating. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

    Sincerely,

    Nicole

    Your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    The item was damaged/broken by NSD in shipping. After weeks of waiting they delivered a damaged box and broken tank, visible without even taking it out of the box. This is not the first order that NSD has damaged.
    by
    Response from AmericanStandardJan 25, 2024
    Hello Michael,

    Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your Cadet 3. I know that situation can be very frustrating. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

    Sincerely,

    Nicole

    Your American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    by
      by
      • Verified Purchase
      It was easy to install, and it is working good.
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      This product was easy to install. It came with all pieces that were required for the job.
      by
      Response from AmericanStandardJan 11, 2024
      Hello HomeDepotCustomer,

      Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

      Sincerely,

      Nicole

      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      To flush Complete it"s need to hold the flush lever
      by
      Response from AmericanStandardDec 20, 2023
      Hello Pancho,

      Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet! If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

      Sincerely,

      Nicole

      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      Flushing mechanism doesn’t work as smoothly as other brands. You have to push the handle hard and hold it for a complete flush. My old toilet was easier.
      by
      Response from AmericanStandardDec 19, 2023
      Hello Elisa,

      Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

      Sincerely,

      Nicole

      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      The toilet meets all my expectations. The only thing I don't like is the seat is plastic and makes a creaking noise when in use.
      by
      Response from AmericanStandardDec 19, 2023
      Hello Sharon,

      Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Cadet! This model comes with a five year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

      Sincerely,

      Nicole

      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      Showing 1-30 of 1,252 reviews

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