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Customer Reviews for American Standard Ovation 33.5 in. x 48 in. x 75.25 in. Combo 4-Piece Shower Kit in Arctic

Internet #206268600

Model #BW001-OV.011

Store SKU #1001466489

  • Includes Ovation curved shower base and 3 piece wall set
  • Curved design allows for more space while showering or bathing
  • Built in shelving is deep enough for shower essentials

Customer Reviews

  • 3.5
    out of 146 reviews
  • 54% recommend this product
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Showing 1-30 of 146 reviews
The shower floor is solid, although the walls seem to...
The shower floor is solid, although the walls seem to be a little flimsy.
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  • Verified Purchase
1 found this review helpful
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from AmericanStandardBrandsOct 9, 2020
I'm sorry to see you aren't completely satisfied with your American Standard Ovation Shower kit. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from AmericanStandardBrandsOct 8, 2020
HomeDepotCustomer,
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
This insert was very simple to install. I believe this...
This insert was very simple to install. I believe this was a “direct to stud” installation. However, I don’t recommend that as the walls are flimsy. I would install some kind of backer to make it rigid.
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Really thin flimsy walls and pooling on floor.
****DO NOT BUY THIS!!**** I did not expect that I would have to sweep the floor of my shower after every use. Why you would make a shower bottom with a trough around the outside that will collect water, makes no sense to me. Also mine has about a 10-12 inch in length section in the front that fills water from the front to about 5 inches in towards the drain but doesn't drain, just pools. We deal with hard water so any standing water is bad. The walls are really really flimsy that I feel any pressure will either pop the seems or crack the sides. Another part which I wish I noticed before purchasing was the arched front. I really wanted a shower door, but they are extremely pricey to do a rounded door for this shower. The amount of time and work it took or contractor to install this shower was insane. I am extremely disappointed in this shower and would not recommend it to anyone.
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Response from AmericanStandardBrandsAug 10, 2020
ALam87, As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Love American Standard Consumer Connection Team. AmericanStandard
    This product worked perfectly to replace tub in my trailer
    This product worked perfectly to replace tub in my trailer
    by
    • Verified Purchase
    • Recommended
    The walls are so thin you literally have to put studs 8 inches apart and even then it’s so paper ...
    The walls are so thin you literally have to put studs 8 inches apart and even then it’s so paper thin and flimsy I wouldn’t recommend it. We actually returned it.
    by
    Response from AmericanStandardBrandsAug 4, 2020
    Remodeir, I'm sorry to see you weren't completely satisfied with your American Standard Ovation shower walls. We actually do recommend studs at 8", but once installed will have the proper support needed.. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. I'm sorry to hear that you returned your product. We would like to connect with you to learn more about your experience.Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Love American Standard Consumer Connection Team. AmericanStandard
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Loved the new shower, very nice,...
    Loved the new shower, very nice,
    by
    • Verified Purchase
    Every thing fit perfectly. I'm satisfied with how it looks in my bathroom and would recommend it...
    Every thing fit perfectly. I'm satisfied with how it looks in my bathroom and would recommend it to anybody that ask me. Thanks!
    by
    • Verified Purchase
    • Recommended
    The side panels were not made to fit (poorly cut)....
    The side panels were not made to fit (poorly cut). I had to make modifications to correct this.
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    Response from AmericanStandardBrandsJul 14, 2020
    pm,
    1. I'm sorry to see you aren't completely satisfied with your Insert Product Name. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    Response from AmericanStandardBrandsJul 8, 2020
    HomeDepotCustomer,
    Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from AmericanStandardBrandsJul 9, 2020
    HomeDepotCustomer,
    Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    As expected, the side wall material is thin and brittle,...
    As expected, the side wall material is thin and brittle, requiring a lot of caution in handling it. What was not expected is that the base does not sit flat on a flat surface. The front edge extends lower than the bottom of the drain, requiring a large amount of material to bring it up to level. This seems a poor and unnecessary design.
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    Response from AmericanStandardBrandsJul 6, 2020
    HomeDepotCustomer, As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Love American Standard Consumer Connection Team. AmericanStandard
    • Verified Purchase
    Very nice unit and easy installation.
    Very nice unit and easy installation.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Happy with the product...
    Happy with the product
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from AmericanStandardBrandsJun 19, 2020
    HomeDepotCustomer,
    Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer AmericanStandard
    • Verified Purchase
    Do not buy
    Do not buy this product. After waiting almost a month to receive. This product is cheaply constructed. Tried installing as a replacement. Used self leveling compound to level floor. Framed walls level and square. Shower pan was not level nor sqare. Had to reframe wall to fit. Had to use 2 inches motar and shims to finally get level. Called american standard costumer service and they acted like it was normal. After being down to 1 bathroom for a family of 4. It would have been cheaper to tile
    by
    Response from AmericanStandardBrandsJun 17, 2020
    DAVE, As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Love American Standard Consumer Connection Team. AmericanStandard
      Big
      Big
      by
      • Verified Purchase
      • Recommended
      Easy to install... no drainpipe with shower kit...
      Easy to install... no drainpipe with shower kit
      by
      • Verified Purchase
      Great shower. Install was easy because we hired out but...
      Great shower. Install was easy because we hired out but it’s exactly what we wanted.
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Just love it thank you ...
      Just love it thank you
      by
      • Verified Purchase
      Easy to install...
      Easy to install
      by
      • Verified Purchase
      So easy to put together! The space wasn’t quite square,...
      So easy to put together! The space wasn’t quite square, but this shower kit fit right in and accommodated nicely for crooked walls. Made everything look clean and professionally done.
      by
      • Verified Purchase
      Great shower easy to install...
      Great shower easy to install
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Showing 1-30 of 146 reviews

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