For starters, I’m a woman, baby boomer category, on my own and a dedicated renovator. Also two years post-op double hip replacements. This thing is heavy! Just getting it from the store, to the car, out of the car, up the front steps and in and out of the house during installation was challenging. Also terrifying perching on a ladder on the front landing, see photo. You also can’t predicit if it will hit the doorknob or overhead light. Both turned out OK with less than the required clearance. SO, after intense study of the directions (confusing but OK), I spent 4 chilly hours on Saturday and finally achieved a working door with a large gap at the bottom. Got up to finish it on a freezing cold Sunday and realized I had installed it inside out. Directions about the hinge rail not very clear! So I had to take it off, redo it, remove the handle and lock and reinstall everything. This meant redrilling the hinges into the door and reinstalling the strike side attach rail as well. Four more hours! Also now required the “rain cap extender”. It finally made sense and now it fits perfectly. If you have a gap at the top or bottom, figure this additional piece out. This photo is without the plastic strips that will cover the screws. It was just too cold. I’ll add the closer and strike plate next weekend, paint the surround and pop on those strips next sunny day. It closes and locks without the plate at the moment. It’s a quality product with readable but dense instructions. I love it so far!
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Response from AndersenNov 20, 2018
We apologize for the inconvenience that you have experienced, but we are glad to know you successfully installed the door. The advertised timeframe of 2-Hour Easy Install is tested and is based on time-study conducted from different people and skill set. Some outside factors can affect the success of the installation. Should you need assistance about your door, please contact the Andersen Solution Center at 855-337-8822 and we would be happy to assist you. - Noel
Recommended
5 found this review helpful
Nov 11, 2018
The strips that hold the glass/screen inserts rip apart in your hand when you try to remove them....
The strips that hold the glass/screen inserts rip apart in your hand when you try to remove them.
Very disappointed!!! It is now pretty much useless. The door I had in my last house was much easier to switch out.
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Response from AndersenNov 12, 2018
We are sorry to hear about what happened to the window retainer. We want to assist you with your concern. Please contact the Andersen Solution Center at 855-337-8822 for assistance about your door. Please be ready with the serial number upon your call. - Noel
28 found this review helpful
Nov 7, 2018
the contruction of the door is great, and the installation too much longer than 2 hours.. But Im ...
the contruction of the door is great, and the installation too much longer than 2 hours.. But Im no professional.. My only issue are the plastic brackets that hold the glass panel, or the screen panel into the door frame.. they are extremely difficult to snap in.. and hash temperatures has made them weak and brittle.. Id recommend installing braces you can screw in to hold in the panels, or save your self the hassle and get a door with sliding panels, with the screen function already a feature thats part of the door.
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Response from AndersenNov 8, 2018
Thank you for your review. We apologize for the inconvenience. Please be informed that the advertised timeframe of 2-Hour Easy Install is tested and is based on time-study conducted from different people and skill set. Some outside factors can affect the success of the installation. Also, you may watch this installation video on YouTube for instructions on how to properly snap the retainers: https://www.youtube.com/watch?v=r7Hazlfzzrg - Charmaine
1 found this review helpful
Oct 31, 2018
The view is great. Now I can look outside. Can't wait for Spring and Summer to look at my flowers...
The view is great. Now I can look outside. Can't wait for Spring and Summer to look at my flowers. Thank you
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Response from AndersenNov 1, 2018
Thank you for posting your feedback. We are happy to hear you are satisfied with the door. Thank you for the five star rating! Have a good day! - Noel
Verified Purchase
Recommended
1 found this review helpful
Oct 24, 2018
Installation was more difficult than expected because several new holes were necessary.
Installation was more difficult than expected because several new holes were necessary.
by
Response from AndersenOct 25, 2018
We apologize for the inconvenience that you have experienced with the installation. We want to assist you with your concern. Please contact the Andersen Storm Door Solution Center at 855-337-8822 for assistance about your door. - Noel
Verified Purchase
Recommended
1 found this review helpful
Oct 11, 2018
Very pleased with door. It shuts and opens nicely. The handle and locking mechanism are quality m...
Very pleased with door. It shuts and opens nicely. The handle and locking mechanism are quality made (costs $50 of purchased separately).
The instructions aren't the best, however, if you lay the parts out and pre-read the instructions, that helps a lot (especially if you are installing by yourself).
The only problem I had was installing the plastic screw cover strips on the top and sides. It took considerable thumb pressure to get them to snap into place.
My next project is to buy a low-e Andersen sliding glass door for deck. Very pleased.
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Response from AndersenOct 12, 2018
Thank you for posting your review. We are happy hear you are satisfied with the door. Enjoy your new door and have a great day! - Noel
Recommended
6 found this review helpful
Oct 9, 2018
with the enclosed instructions it was very easy to assemble and install.
with the enclosed instructions it was very easy to assemble and install.
by
Response from AndersenOct 11, 2018
Thank you for the perfect rating! - Charmaine
Verified Purchase
Recommended
2 found this review helpful
Sep 23, 2018
Excellent Door
Easy installation! No headaches and the nice part is it is oops proof. The 2000 series is perfecf and affordable!
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Response from AndersenSep 24, 2018
Thank you for the wonderful comments and for the five star rating. We are glad that the installation went well. Enjoy your new door! - Irene
Recommended
Sep 13, 2018
Easy to install looks great
Easy to install looks great
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Response from AndersenSep 14, 2018
Thank you for your feedback and for sharing your installation experience. We are glad to hear the door looks great. Thank you for the five star rating! - Noel
Verified Purchase
Recommended
Sep 13, 2018
Looks great was easy to install.
Looks great was easy to install.
by
Response from AndersenSep 14, 2018
Thank you for the perfect rating. We are glad the door was installed easily. Have a nice day! - Jhona
Verified Purchase
Recommended
Aug 28, 2018
Door is well made and seems very durable. Installation was very easy with simple to follow step ...
Door is well made and seems very durable. Installation was very easy with simple to follow step by step instructions. Door looks great installed.
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Response from AndersenAug 28, 2018
Thank you for your feedback and for sharing your installation experience. We are glad to hear the door looks great. Have a nice day! - Noel
Verified Purchase
Recommended
3 found this review helpful
Aug 22, 2018
I purchased this door to replace a very old garage storm door. Installation was very easy and I r...
I purchased this door to replace a very old garage storm door. Installation was very easy and I recommend watching the you tube video before installing, as well as reading the instructions. The door changed the image of my entrance very much and it flows smoothly. I have 3 Anderson storm doors and the others are the "higher end" so I took a chance on this one for the garage and I am happy that I did. This is a great door at a very competitive price. I purchased the door at Home Depot.
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Response from AndersenAug 22, 2018
We appreciate your time giving feedback to the door. We are glad to hear that you are satisfied with the purchase. Thank you for the wonderful rating! - Jhona
Pro
Verified Purchase
Recommended
2 found this review helpful
Jul 25, 2018
This door does the job and looks great! Would have given it a 5 star except that the installation...
This door does the job and looks great! Would have given it a 5 star except that the installation instructions were crappy.
Don't expect to install it in the stated 2 hours. I'm not a professional but, I'm pretty sure they could not do it either unless they did one before. I had to redo a couple of steps, it took me 4+ hours.
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Response from AndersenJul 26, 2018
We apologize for the inconvenience that you have experienced with the installation instructions. We apologize if you installed the door a little longer than 2 hours. The advertised timeframe of 2-Hour Easy Install is tested and is based on time-study conducted from different people and skill set. Some outside factors can affect the success of the installation. Rest assured that we will create a feedback about your experience. - Noel
Verified Purchase
Recommended
1 found this review helpful
Jul 24, 2018
They just installed the storm door as Excellent job
They just installed the storm door as Excellent job
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Response from AndersenJul 25, 2018
Thank you for your recent purchase. Kudos to the installers who installed your door. Enjoy your new door! - Noel
Verified Purchase
Recommended
Jul 4, 2018
Replacing older Anderson glass door. Door hydraulic closure more functional than older model.This...
Replacing older Anderson glass door. Door hydraulic closure more functional than older model.This one had both left/right option (3000 series didn’t have left hand option for non edged glass) Door lock was a bit different than old one so we used new lock but reused some old inner handle parts.
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Response from AndersenJul 5, 2018
Thank you for your purchase. We are glad to hear that you find our door more functional and easy to use. Enjoy your new door! - Irene
Verified Purchase
Recommended
Jul 4, 2018
well when i got the door home i really thought i was in for a time...but to my surprise the insru...
well when i got the door home i really thought i was in for a time...but to my surprise the insructions were very clear and i had it up in about 45 minutes! a big thank you to dennis at the dorman center.....
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Response from AndersenJul 5, 2018
Thank you for taking time in posting your review. Great job on the installation. Enjoy your new door! - Noel
Verified Purchase
Recommended
Jul 3, 2018
nice looking door. it did take longer to install than I anticipated more for the fact that I had ...
nice looking door. it did take longer to install than I anticipated more for the fact that I had to go out and buy 1 x 4 cedar board for a better fit than the door it replaced. Looks great
by
Response from AndersenJul 3, 2018
Thank you for the awesome rating. We are sorry if the installation took more time than it is expected. Have a nice day and enjoy your door! - Irene
Verified Purchase
Recommended
1 found this review helpful
Jun 5, 2018
Easy to install and easy to follow instructions.
Easy to install and easy to follow instructions.
by
Response from AndersenJun 6, 2018
Thank you for posting your review and for the rating! -Claire
Verified Purchase
Recommended
May 18, 2018
This storm door is an excellent purchase in my opinion. After debating for a few days on the corr...
This storm door is an excellent purchase in my opinion. After debating for a few days on the correct door for my porch, I ended up grabbing this one today and installed it earlier this evening. The materials are a little nicer than I expected for the price and the door is more solid than I also expected. The instructions can be a little difficult to follow, but not impossible. It took me just under two hours to install by myself. I will note however, just like in other reviews, that the bottom door sweep is quite chintzy and will definitely need to be replaced (I plan on doing this one day this evening, and don't see it being a big time consumer or issue)
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Response from AndersenMay 18, 2018
Thank you for taking time in posting a review. We apologize for the confusion that you have experienced during the installation. We are glad to hear that the door met your expectations and the installation went well. - Vic
Recommended
6 found this review helpful
May 15, 2018
Glass has a big scratch across and sweep is inadequate.
Glass has a big scratch across and sweep is inadequate.
by
Response from AndersenMay 15, 2018
We are sorry to hear that there's a big scratch on the glass and the sweep is inadequate. We would like to know more about your concern on the door so we can help you to resolve the issue, please contact the Andersen Solution Center at 855-337-8822. Kindly provide the serial number when you call. - Jhona
Verified Purchase
2 found this review helpful
Mar 27, 2018
Average door, may have got a bad one. Price is where this door stops being acceptable. Mine had s...
Average door, may have got a bad one. Price is where this door stops being acceptable. Mine had seemingly bent hinge pins, had to be shimed on both sides of the 36x80 opening and a custom weather strip created for the bottom to seal the almost two inch gap. Following manufacturer install directions and using the one supplied shim left door not reaching latch jam and 1 inch gap at top of door. This door measures 35x78 even with the added shims and fillers it won't fill a 36 x80 opening. Far to universal to be correct fit. Stay away or be prepared to modify as I did.
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Response from AndersenMar 28, 2018
We apologize for the inconvenience that this has caused you. Our storm doors have 36" by 80" as a standard size, if your door does not meet the required dimension for your door opening to fit the standard size storm door, it will be a custom size and have to special order a door to fit your door opening. -Tyrone
Verified Purchase
3 found this review helpful
Mar 24, 2018
First, the door is a nice looking door. The problem is the mounting extrusions are not heavy eno...
First, the door is a nice looking door. The problem is the mounting extrusions are not heavy enough.
After the door had been installed about 6 months and used VERY little, the extrusion the hinges are mounted in allowed the door to sag, become unsquare in the opening, and the latch no longer held the door shut properly.
The door had to be re-installed, new holes drilled so the screws could grip new wood.
The door does not have a striker plate, instead the door latches on the door frame, held on by 5 screws, which can be removed from the outside, thus anyone can get in the locked door with only a phillips screwdriver.
The door frame that is the striker part is only 0.32" wide so you have to be VERY carefull in the placement of the frame opposite the hinge side.
I bought this door because of the Anderson name on it and it looked nice in the display at the store. Thus, 5 stars for apperance, 1 star for installation methods, thus 2 stars.
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Response from AndersenMar 27, 2018
We apologize for the inconvenience that you have experienced with the door. We want to assist you with your concern. Please contact the Andersen Solution Center at 855-337-8822 from 8:00AM to 5:00PM CST on weekdays and 9:00AM to 3:00PM CST during weekends. - Noel
7 found this review helpful
Mar 22, 2018
I had this door professionally installed. It looks great except for the fact that the weather str...
I had this door professionally installed. It looks great except for the fact that the weather stripping is warped and allows weather and bugs in. This is obviously a manufacturer defect, but given the door was over $400 with shipping and installation. . . I had to buy a specific weather stripping to fix this problem. Andersen used to be quality....not anymore.
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Response from AndersenMar 27, 2018
We are sorry to her about the issue on the weather stripping. We want to assist you with your concern. Please contact the Andersen Solution Center at 855-337-8822 from 8:00AM to 5:00PM CST on weekdays and 9:00AM to 3:00PM CST during weekends. - Noel
3 found this review helpful
Feb 21, 2018
I love that it came with everything I needed. I love the gold brass handle and it wasn't that har...
I love that it came with everything I needed. I love the gold brass handle and it wasn't that hard to install. It did meet my expectations except the Lower door sweep was too short.
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Response from AndersenFeb 21, 2018
We are pleased the door met your expectations. We want to assist you with your concern regarding the replacement sweep. Please contact our Solution Center at 855-337-8822 from 8:00AM to 5:00PM CST on weekdays and 8:00AM to 3:00PM CST during Saturdays and Sundays. Please have the serial number of your door ready when you call. It is located anywhere on the hinge part, in a white or silver sticker. - Irene
Verified Purchase
2 found this review helpful
Nov 15, 2017
Takes a bit to put in but if you follow directions it all works out well. Make sure to pay attent...
Takes a bit to put in but if you follow directions it all works out well. Make sure to pay attention to the depth measurement requirements.
by
Response from AndersenNov 15, 2017
Thank you for your feedback on the Andersen 2000 Fullview Storm Door. We are glad that the installation went well. Enjoy your new door! - Jhona
Verified Purchase
Recommended
Nov 7, 2017
The door was 90% easy to install. It looks great. I would recommend it again to anyone
The door was 90% easy to install. It looks great. I would recommend it again to anyone
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Response from AndersenNov 9, 2017
Thank you for your feedback and for sharing your installation experience. We are happy to hear the door looks great. Thank for recommending the door. Have a nice day! - Noel
Verified Purchase
Recommended
1 found this review helpful
Oct 11, 2017
I love my new door and installed it easily following the directions. ( and I am a girl!) ; ) Thi...
I love my new door and installed it easily following the directions. ( and I am a girl!) ; ) This door is a beautiful addition to my home, highlighting the front door and allowing morning light to shine into the living room..
by
Response from AndersenOct 13, 2017
Thank you for your review. We are pleased to hear you find the directions easy and the door worked perfectly for you! Thank you for the five star rating! - Charmaine
Verified Purchase
Recommended
1 found this review helpful
Sep 21, 2017
This is an excellent value for what you get vs cost. I am an average DIY guy and was able to inst...
This is an excellent value for what you get vs cost. I am an average DIY guy and was able to install it. There is some flexibility with the door opening, doesnt have to be exact. Only thing I dont like is the cheap rubber sweep. It should have been brush style and I would have given this a 5 star. Also the screen / window switch out, I mean its kind of clunky and where are you going to store the screen and window when not in use? Cool that you can switch it out but storage is a factor. The more expensive unit allows you to "roll the screen and window" down but then you dont have the full glass like this. Overall, happy and worth the price.
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Response from AndersenSep 22, 2017
Thank you for your feedback. We value your comments about the door and we will forward it to the concerned department for improvement of our products. Thank you for choosing the Andersen brand! - Charmaine
Recommended
2 found this review helpful
Sep 16, 2017
Great Storm door
Door was a great fit. Easy to assemble / install. About an hour. Hardest part is making sure the hinge rail is mounted the correct way. Have to stop and think about that one for a minute. I did have an issue with a screen that arrived with a couple rows of thread missing. An item that was bad with the screen material prior to making the assembly. One call to Andersen and the no charge replacement is on the way.
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Response from AndersenSep 18, 2017
Thank you for your feedback. We are sorry to hear about the issue on the screen, but we are glad to know that the replacement is on the way. - Noel
Recommended
2 found this review helpful
Aug 20, 2017
We love our Anderson glass door! It's beautiful and allows us to enjoy the outdoors from inside o...
We love our Anderson glass door! It's beautiful and allows us to enjoy the outdoors from inside our home. It was Very easy to install. Super happy with our Anderson Storm door.
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Response from AndersenAug 21, 2017
Thank you for your review. We are pleased to hear that you are super happy with the storm door. Enjoy your door and have a nice day! - Noel