Just had my new all glass storm door installed and there appears to be a haze all over the glass ...
Just had my new all glass storm door installed and there appears to be a haze all over the glass that will not come off. I’ve tried Windex and even alcohol but it will not come off. My previous all glass door did not have this problem. Anderson considers it weather related and therefore not their problem. It is not moist, it is not condensation. It is a haze. It came this way. Instead of a nice clear glass door I have spent my money on second rate quality and cannot recommend Anderson.
Feb 17, 2021
Very nice storm door for the price
I'm very pleased with the finished product and hardware. The door seals very well and solved a leakage problem, installation is clearly explained and took about an hour. My main and only complaint is the inside trim pieces that hold the glass should be mitered at the corners instead of butting up square and over an inch too short. This made for a very unprofessional appearance at the corners on the interior view. I can't believe Anderson cheaped out for the butted trim fitment on what is an otherwise excellent product. I might just buy replacement trim for a larger door and do it myself. The handle set was top notch and very well made.
The weather strip at the bottom of the door is 3 inches short creating a gap for cold air to stream in.
Jan 14, 2021
This is an absolute waste of money. It is cheaply made and horribly put together. Once it gets co...
This is an absolute waste of money. It is cheaply made and horribly put together. Once it gets cold, the door doesn't close properly. To quote the contractor who installed it "Andersen has really gone down in quality."
The customer service is also entirely useless.
Do not buy this door.
1 person found this helpful
Dec 18, 2020
Reasonably easy to install as a one person job. Attractive and solid, a good value, especially at...
Reasonably easy to install as a one person job. Attractive and solid, a good value, especially at such a reasonable cost.
Response from AndersenDec 23, 2020
Thank you for posting your review. We sincerely appreciate hearing from satisfied customers such as you. Enjoy your door and have a great day! – Noel
I’m so happy with the results the storm door blocks...
I’m so happy with the results the storm door blocks the draft that my front door had plus gives extra security with the lock. Plus the color of the door went well with my front facade being cranberry colored.
1 person found this helpful
Dec 13, 2020
Door arrived ahead of schedule. It took two men to...
Door arrived ahead of schedule. It took two men to install, but installed easily. The door was supposed to have Oil-Rubbed Bronze Hardware, but came with black. It is now installed and I am not sure how to remedy this.
Response from EMCODec 17, 2020
We are sorry for the inconvenience. However, with use, your hands will polish away the darker material finish, exposing the rich bronze beneath creating a two-tone appearance. The dark, thin protective coating over the bronze is hand-rubbed with oil to preserve the protective layer. - Charmaine
Dec 6, 2020
Love the door, BUT....
I love the door, BUT the side strips that hold the screen/window well are another story, I installed this door in May 2020 has the screen in and it was so nice, now that the cold winter days are here I had to change out to the window, in the process one of the side plastic strips cracked and now the window is. Ot secure on the one side, and rattles when you open an close the door not to mention allows a draft in, still trying to figure out how to get additional pieces to replace the cracked strip ... sigh
Response from EMCODec 9, 2020
Thank you for posting your feedback. We are sorry to hear about the issue on the retainer strips. We want to assist you with your concern. Please contact the Andersen Storm Door Solution Center at 855-337-8822 for assistance about your door. Please be ready with the serial number when you call. - Noel.
Easiest door I ever installed. As long as your measurements match it's a breeze and only takes on...
Easiest door I ever installed. As long as your measurements match it's a breeze and only takes one person. It is the most beautiful storm door I have ever owned. I paid the extra cost to special order to get the Sandtone color to match my other Andersen doors & windows. Glad I did. The stock white would have been a mistake.