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Customer Reviews for Andersen 36 in. x 80 in. 2000 Series White Universal Fullview Aluminum Storm Door with Nickel Hardware

Internet #202528714

Model #20FVN-36WH

Store SKU #791977

  • Prepped for easy installation in about 2 hours
  • Universal handing accommodates left and right hand installation
  • Nickel handle set included

Customer Reviews

  • 4.4
    out of 1,208 reviews
  • 82% recommend this product
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Showing 1-10 of 1,208 reviews
Happy with my door
Happy with my door. Closes nicely and I like that it has a lock.
by plantbasedinny
Response from EMCOSep 25, 2020
Thank you for your purchase. We appreciate your feedback. Enjoy your door! - Irene AWEMCOMarketing
Iam very pleased with my storm door.. it’s the best
Iam very pleased with my storm door.. it’s the best
by Willswife
This door was very easy to hang, the hardware included in the box was easy to install and the ent...
This door was very easy to hang, the hardware included in the box was easy to install and the entire end product is beautiful.
by Urbancontainergardener
2 people found this helpful
The door is nice looking and works well UNTIL you need to change out the glass for the screen. Be...
The door is nice looking and works well UNTIL you need to change out the glass for the screen. Before I attempted to make the change, I watched the video which made this seem relatively simple. It was not! I and another person worked for almost an hour to try to make this happen. The retainer strips from the top and bottom came off without too much effort, but the two long side strips were another story. They were either glued or cemented to the door. We tried the method shown in the video but ended up with a torn strip. We could never get off the bottom part of the left strip. The top part torn off as we tried to remove it. And it is still stuck in there now. (See attached picture.) Luckily we pried the glass out and slid the screen in. And although we got the right strip off in one piece, now it will not fit back on the door. After all the struggle with the retainer strips, my door is now scratched/damaged. When I called Customer Service, I was told I should have warmed the strips up with a hair dryer before attemping to remove them-it supposedly makes them pliable. The video should have shown that! The only thing CS offered was to send a replacement kit for the strips. And when I complained about the damage to my door, she also offered to send a paint touch up kit. I'm really disappointed seeing the cost of the door and the price I paid for installation. I recalled during installation, I asked the installer if it was easy to change to the screen - he actually said no, but because it was in November, I decided to leave the glass in. Now he's a professional door installer by trade AND he said it wasn't easy, so you can clearly understand how it was not easy for me. I only wished I had gotten him to do it anyway. This is a DEFECTIVE PRODUCT or at the very least a HORRIBLE DESIGN! Changing out the glass for the screen SHOULD NOT BE THIS HARD!!!
by CjanineB
14 people found this helpful
Looks nice and closes every time.
I jut installed this door last night. The place I installed this door is basically a wind channel between the house and the fence and I've lost many storm doors and had many storm door closers damaged by the wind ripping the door open when people don't ensure the door latches. Hopefully that won't be a problem this time, as this door seems to close every time. I've installed a crash chain as well to protect it further. I like how the door latches on a strike plate that Andersen provides that mounts to one of the aluminum trim pieces, and not to a small latch you have to screw into the door frame like older doors do. One critique: Andersen, I installed this door in the "right hinge" configuration, and the instructions provided were confusing on page 9, steps B&C. If I followed the instructions as to how to mount the hinge to the door, the hinge would overhang on the BOTTOM of the door, whereas the instructions said it should overhang on the TOP. However, in the next step (C), it shows the overhang on the BOTTOM of the door. Which is correct?? I installed the hinge so that the overhang was on the bottom of the door and I could compensate for the gap with the adjustable sweep. I've included a picture of what I'm talking about. From one engineer to another, please fix this for customers in the future.
by TylerL
Response from EMCOMay 13, 2020
Thank you for your purchase of Andersen storm doors. We apologize for the inconvenience that you have experienced with the installation. The Andersen 2000 Series Fullview Aluminum Storm Door is from bottom to top as indicated on the installation manual. There should be no gap at the bottom. The gap should be at the top and it can be covered using the rain cap and rain cap extender. If you still need assistance about your door, please contact the Andersen Storm Door Solution Center at 855-337-8822. - Noel AWEMCOMarketing
5 people found this helpful
Door was easy to install and great look. Excellent hardware too.
Door was easy to install and great look. Excellent hardware too.
by
Response from AndersenJan 16, 2020
Thank you for your feedback and for sharing your installation experience. We are happy to hear you are very satisfied with the door. Have a great day! - Noel Andersen
Love this storm door, good quality door and love the nickel hardware it came with. Direction can...
Love this storm door, good quality door and love the nickel hardware it came with. Direction can be a little intimidating if you dont know a little about what your doing. Other then that it looks great, opens up the entry and brings in so much light.
by mb
Response from EMCOOct 25, 2019
Thank you for the perfect rating! - Charmaine AWEMCOMarketing
Nice door. Installation took longer because several holes needed to be drilled.
Nice door. Installation took longer because several holes needed to be drilled.
by DIY
Response from AndersenOct 21, 2019
We apologize if it took longer for the installation of the door, but we are happy to learn you find the door nice. Should you need assistance in the future about your screen door, please contact the Andersen Solution Center at 855-337-8822. We appreciate your business! - Noel Andersen
1 person found this helpful
I liked it so much once I installed one I got another one for my other door. I've only had them a...
I liked it so much once I installed one I got another one for my other door. I've only had them about a month, but so far they seem to be performing well. My complaints are that most of the holes were not predrilled and the ones that were had very sharp pieces of metal left behind. This did delay the installation some. Getting it to close and latch at a speed that is good for when the inside door is open or closed isn't the easiest adjustment.
by DIY
Response from AndersenOct 21, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced, but we are happy to hear the door is performing well. The Andersen 2000 Series Fullview Storm Door does not come pre-hung and requires drilling of holes when installing the frames. Have a good day! - Noel Andersen
2 people found this helpful
Door was easy to install. Even though on sale, it would have been a great buy at regular price. I...
Door was easy to install. Even though on sale, it would have been a great buy at regular price. Is good quality, has a nice handle set that includes a keyed dead bolt. Very pleased with it. Would buy again.
by magic
Response from AndersenSep 18, 2019
Thank you for purchasing our Andersen 2000 Series Storm Door. We appreciate your kind comments. - Irene Andersen
Showing 1-10 of 1,208 reviews