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Customer Reviews for Arlo Essential Wired Video Doorbell - HD Video, 180-Degree View, Night Vision, 2-Way Audio, Easy Installation, White

Internet #312018977

Model #AVD1001-100NAS

Store SKU #1004987525

  • See from head to toe with 180-degree viewing angle and 1:1 ratio
  • Receive a video call on your phone when the doorbell is pressed
  • See who’s at your door at night, even without a light on

Customer Reviews

  • 3.8
    out of 183 reviews
  • 71% recommend this product
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Showing 1-30 of 183 reviews
Easy to install
[This review was collected as part of a promotion.] The Arlo Wired Video Doorbell was one of the first thing I got for my new to me home. It was easy to install even for someone with little skill in home maintenance. The website was a little confusing at first but I figured it out and now feel much safer at home.
by
    • Recommended
    Great !
    [This review was collected as part of a promotion.] Great features! This cam was so simple and easy to setup, I was originally going to wait for my husband to setup but I thought I would give it a shot, like I said super easy to setup! Loving the features and extra security.
    by
      • Recommended
      Great
      [This review was collected as part of a promotion.] I really like this doorbell camera, it was so easy to install and hooked right up to my phone. I love that I can see everything right on my phone anytime someone walks pass my front door. It also has a great view and wide angles. I would definitely recommend!
      by
        • Recommended
        Great
        [This review was collected as part of a promotion.] The Arlo Wired Video Doorbell Camera is wonderful. It shows the person standing at your door,all the way to there feet. It is very well made. I absolutely love it. It is so nice and gives me a peice of mind.
        by
          • Recommended
          This will be helpful in more ways than a doorbell
          [This review was collected as part of a promotion.] This came in the mail and I don't know why, but I thought it was a wireless doorbell...If you are under that impression, it IS NOT...This has to be hard wired in and then can be accessed thru phone or computer. I think this is a great option versus some of the more expensive brands out there and offers voice and visibility to the front door out to the yard. My husband wants to yell at people and scare the kids when they get home, lol but I'm looking forward to knowing when packages have arrived and MAKING SURE that mail carriers USPS & UPS, FEDEX, etc aren't just throwing boxes around! It's also an assurance that no one is coming in or out of the house without us knowing about it, which if you have teens, can be very helpful!
          by
            • Recommended
            Easy set up
            [This review was collected as part of a promotion.] The instructions to set up this doorbell were super clear that's always important to me as sometimes Instructions are pictures with just words. The use of the doorbell is simple but impressive. I like the security it ads to my home.
            by
              • Recommended
              very nice
              [This review was collected as part of a promotion.] it came in pretty quick compared to other stuff I've ordered online...have an old other brand that had for years but this one feels light years advanced...picture quality is better and bigger...excited for this one!
              by
                • Recommended
                Need Electrician
                [This review was collected as part of a promotion.] It has a clear, big, video. It’s just big enough, not too bulky. I can see my porch and my driveway with it, so I can see if there are packages or anyone trying to take them. The only downside to this, for me, was you need an Electrician to put it on because of the wiring. If it were a bit easier for regular, non wire, type of people to put on I would give it a 5.
                by
                  • Recommended
                  Works great
                  [This review was collected as part of a promotion.] I recently got this doorbell camera and I'm a first time user of one so I was kind of skeptical of if working correctly. Boy was I wrong I wish I would have gotten one years ago. This camera picks up everything and never misses a beat. The picture and quality is very clear and I can say I have no worries of being home alone or not being home because I know myself and my house are safe and protected 24/7. Definitely a must buy if your looking for one, this is the one you need.
                  by
                    • Recommended
                    Great Features!
                    [This review was collected as part of a promotion.] I received My Arlo Wired Video Doorbell Camera.Wow! I love it! Works Great at night,and it's wired free- HD Video and with a 180 view-two way audio,direct to Wi-Fi and no hub needed.Coverage for every corner- A Totally must buy! I love it!
                    by
                      • Recommended
                      I purchased a RING Pro and spent 3 weeks trying to get it to work with RING support and they were...
                      I purchased a RING Pro and spent 3 weeks trying to get it to work with RING support and they were unable to assist. RING sent me 2nd unit as replacement and that did not work. I got to a point I just don't want to deal with RING as they don't seems to have anyone from their support that knows how to solve issue. Finally they came up with ridiculous answer stating my home is not wired to work with their Pro, which was totally a BS as I have neighbors with same wiring as my home and their systems work fine. RING just have a weak support that I do not recommend anyone. Arlo was introduced by a Home Depot customer service lady so I thought why not give it a try, nothing to lose. I got Arlo doorbell home, set it up with no issue and it has been working for 3 weeks now. Great product, easy to install, highly recommend this product to anyone thinking about getting a camera doorbell. I truly like the feature of communicating with someone at the door or ignore and have the person leave a message. Great features!
                      by
                      • Verified Purchase
                      • Recommended
                      Worst Video Doorbell Experience Ever
                      If I could give this doorbell negative 10 stars, I would do it. The "Leave Message" feature on the Arlo video doorbell has been the single worst aspect of this doorbell. This feature is so bad that we have been compelled to disconnect the Arlo doorbell and purchase and install one from a different video doorbell provider. This has been a very expensive and horrible experience. Not only is the "Leave Message" feature awful but the customer service team (or rather non-customer service team) has completely ignored a multitude of requests to make a way to disable this feature. As a result, I will never recommend any Arlo product ever.
                      by
                      Response from Arlo TeamMar 23, 2021
                      Hello, Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and please provide a copy of your review and include your case number (if applicable), email address associated with your Arlo account and your phone number. We look forward to hearing from you. Regards, Arlo Team arlo_us
                        1 found this review helpful
                        Excellent camera and don’t have to worry about batteries...
                        Excellent camera and don’t have to worry about batteries
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        This camera works perfectly!...
                        This camera works perfectly!
                        by
                        • Verified Purchase
                        Video door bell did not work at all.
                        Video door bell did not work at all.
                        by
                        Response from Arlo TeamFeb 12, 2021
                        Hi Luigi, Thank you for letting us know & providing this info, please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx. Regards, Arlo Team arlo_us
                        • Verified Purchase
                        For security reasons I purchased this video doorbell. There were...
                        For security reasons I purchased this video doorbell. There were no printed instructions with it and everything was online. I logged in and followed the online instructions which were perfect. Everything worked out and it appears to be a very good product.
                        by
                        • Verified Purchase
                        Slim Design, Nice Features, But...
                        I really wanted to like this. It fit perfectly in the space I had beside the door. The angled back plate (included in pack) aimed it right where I wanted it. Three months of video storage free, reasonable price for monthly service. Ability to ring my own doorbell chime in the house. All plusses...BUT. All was going well until I tried to get the doorbell camera to recognize and read the QR code that was sent to my phone. It would not "see" it even though I did all the suggestions they recommended. I was only 20 feet from a strong wi-fi signal. The lighting on the front porch was just enough and not too much. Still...after 3 hours of fiddling and removing/adding the app and device I gave up. Bummer. Neat little slim design and wide vision camera, but just would NOT connect. Brought it back to HD and got a refund. Then purchased the R**G brand and will install it differently. Had one before and set up was easy-peasy. Sorry, Arlo. Maybe next time. Then, perhaps ship the QR code with the product and then allow the customers phone to read it as the R**G does.
                        by
                        Response from Arlo TeamFeb 12, 2021
                        HI DepotDog, Thank you or providing your honest feedback. In this case, I would suggest to turn the brightness up on your mobile device to assist with the Doorbell reading the QR code. We would love to assist you in the future if you have any questions or concerns. Please don't hesitate to reach out to us! Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx. Regards, Arlo Team arlo_us
                          Would not stay connected. Arlo support is terrible.
                          I installed and connected the doorbell. It would not stay connected. I have 3 bands on my wifi router, the doorbell would only connect to the guest network. I could not find documentation explaining how to direct the doorbell to connect to the band I chose. Multiple chats and not one person even understood my question. Could not get through on the phone and my case by e-mail only resulted in them e-mailing documentation that had nothing to do with my problem. I returned the doorbell, this model is just too temperamental.
                          by
                          Response from Arlo TeamFeb 11, 2021
                          HI Rich, Thank you for providing your honest feedback. When setting up your Arlo video doorbell, You must connect your Arlo Video Doorbell Wired to the same 2.4GHz WiFi network as your phone/device. Again, thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and please provide a copy of your review and include your case number (if applicable), email address associated with your Arlo account and your phone number. We look forward to hearing from you. Regards, Arlo Team arlo_us
                            Peace of Mind
                            Our schedules are all over the place, so it's nice to be able to keep a consistent eye on our home. It's also nice to be able to look out for one another, even if we aren't home. It's an added bonus that our phones ring, rather than the doorbell, so the dogs don't go crazy as much!
                            by
                              • Recommended
                              It´s a little slow to conect, so most times when...
                              It´s a little slow to conect, so most times when it detects motion by the time the image appears there is nothing there... but works about fine as a doorbell, I only have 2 days with it installed.
                              by
                              • Verified Purchase
                              Rating provided by a verified purchaser...
                              Rating provided by a verified purchaser
                              by
                              • Verified Purchase
                              Great device to have for your security. Clear video picture...
                              Great device to have for your security. Clear video picture
                              by
                              • Verified Purchase
                              by
                              • Verified Purchase
                              Rating provided by a verified purchaser...
                              Rating provided by a verified purchaser
                              by
                              • Verified Purchase
                              Installation was easy works great...
                              Installation was easy works great
                              by
                              • Verified Purchase
                              Hard for someone to hear you talk to them and...
                              Hard for someone to hear you talk to them and visa versa. . Phone doesn’t ring through door bell right away.
                              by
                              Response from Arlo TeamFeb 12, 2021
                              Hi Ringaling, Thank you for your honest review. Please try & Remove > Re-install the Arlo Mobile app. Additionally, you can reboot your video doorbell by removing > Re-inserting the battery as well. Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx. Regards, Arlo Team arlo_us
                              • Verified Purchase
                              Rating provided by a verified purchaser...
                              Rating provided by a verified purchaser
                              by
                              • Verified Purchase
                              Nice product. Works as advertised. Excellent video and...
                              Nice product. Works as advertised. Excellent video and audio quality. Installation was a little tricky since we have two doorbells connected to our chime. Smartphone video installation instructions were critical.
                              by
                              • Verified Purchase
                              Easy to hook up. My only issue is it does...
                              Easy to hook up. My only issue is it does not bring up the camera on Echo device but does make aware of movement through alexa.
                              by
                              • Verified Purchase
                              Showing 1-30 of 183 reviews

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