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Customer Reviews for Armor Door Commercial Security Exterior Door Collection

Internet #312582591

Model #555065

Store SKU #1005169772

  • Galvanneal steel, optimal paint adhesion & added rust protection
  • Included hardware and weather seal kit for added convenience
  • Ideal for easy masonry and drywall applications

Customer Reviews

  • 4.1
    out of 98 reviews
  • 82% recommend this product
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Showing 1-30 of 98 reviews
Easy to install and setup. Great Choice for us and works extremely well. Thanks Home Depot!
by
    1 found this review helpful
    The hole for the door handle wasn't drilled to accommodate the door handle it came with. The door...
    The hole for the door handle wasn't drilled to accommodate the door handle it came with. The door hand sold with the door requires a larger hole then the door came with, which meant the installers had to start drilling holes to make it fit. Either it needs to have a bigger hole or a different handle. Took the installers way longer and we still need to make sure it shuts well. Terrible.
    by
    Response from THD-UGCJan 11, 2021
    Dear Valued Home Depot Customer, we're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at 1+(833) 333-2844 or info@visionhollowmetal.com so we can assist you further and have you enjoying your product!
      1 found this review helpful
      installed without any problem into an existing frame put 2x4's inside the frame before placing it...
      installed without any problem into an existing frame put 2x4's inside the frame before placing it in the frame and put 4 inch lag bolts into the existing 2x6 frame worked perfectly.
      by
      • Verified Purchase
      • Recommended
      5 found this review helpful
      Very sturdy and secure! Easy to set and work with as well!
      Very sturdy and secure! Easy to set and work with as well!
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      The door and frame was damaged and had to be returned
      by
      Response from THD-CSOJul 15, 2024
      Dear Valued Homedepot Customer, we are sorry to see that you returned your purchase. We take pride in our products and the happiness of our customers. If you require future assistance, we encourage you to reach out to us at (833) 333-2844 or info@visionhollowmetal.com, so we can help.
      • Verified Purchase
      The door was bent and had to be returned.
      by
      Response from THD-CSOApr 16, 2024
      We're sorry to hear that your purchase failed so quickly. We encourage our customers to reach out to us directly if they ever experience any issues upon purchasing. Please feel free to reach out to us directly at 1+(833) 333-2844 or info@visionhollowmetal.com, so we can have assist you further.
      • Verified Purchase
      by
      • Verified Purchase
      Good quality door for the price and easy to install.
      by
      • Verified Purchase
      by
      • Verified Purchase
      The door came broken inside the door, so no visible signs of problem. Door was installed only to find out it does not function properly. We now have to remove the door to return it.
      by
      • Verified Purchase
      Door looked used and had scratch marks. Also delivered outside front door and had to get two employees to carry inside the building. Also had to get the door repainted To look presentable
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      In spite of the extra long wait time to get this thing, the welds on the frame are rough at best, took a lot of shimming and adjustment to get the hinges evened up.
      by
      Response from CSONov 6, 2023
      We are sorry to hear that you’re not satisfied with your purchase. We want to ensure that you have the best possible experience with our products and would love for you to reach out to us directly so that we can have the opportunity to assist you further. Please contact us at 1+(833) 333-2844 or info@visionhollowmetal.com. We look forward to hearing from you!
      • Verified Purchase
      Strike side did not match hinge width
      by
      Response from THD-CSOJul 27, 2023
      ALFREDO, we are sorry to hear that you’re not satisfied with your purchase. We want to ensure that you have the best possible experience with our products and would love for you to reach out to us directly so that we can have the opportunity to assist you further. Please contact us at 1+(833) 333-2844 or info@visionhollowmetal.com. We look forward to hearing from you!
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Great door ,easy to install...
      Great door ,easy to install
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      by
      • Verified Purchase
      Handles did not bolt up, does not flush mou t...
      Handles did not bolt up, does not flush mou t to a 2x6 like is claims
      by
      Response from THD-CSJan 28, 2022
      Thank you RAFAEL, we appreciate you taking the time to share. We're sorry to hear that you're not satisfied with your purchase. We want to ensure the best possible experience with your purchase, and we would love for you to reach out to us directly so that we can have the opportunity to assist you further. Please, contact us at 1+(833) 333-2844 or info@visionhollowmetal.com.
        Incredible customer service!
        5-Star customer service! I had an issue with the doorknob hole alignment. A quick email, a photo of the problem, and a new door showed up on my driveway in a week. Incredibly responsive. No BS; no problems. And a solid, nicely put together door.
        by
          • Recommended
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
            Great quality door. But even though I searched “exterior”...
            Great quality door. But even though I searched “exterior” doors and purchased this one Bc it came up on the list , it truly is a interior door Bc it does not come with a threshold . A simple door sweep fixed the problem but I still would have preferred a threshold .
            by
              1 found this review helpful
              Great Door
              Great door and exactly what we need to secure our office. The door installer we hired and never previously worked with this door. He stated that he would use and recommend this door in the future.
              by
              • Verified Purchase
              • Recommended
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
                Very pleased with this Armor Door....
                Very pleased with this Armor Door.
                by
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Showing 1-30 of 98 reviews

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