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Customer Reviews for Armstrong CEILINGS Fine Fissured 1 ft. x 1 ft. Beveled Tongue and Groove Ceiling Tile (40 sq. ft./case)

Internet #313349945

Model #741

Store SKU #1005412165

  • Mineral fiber white tile reduces noise, resists sag/mold/mildew
  • Beveled tongue and groove edge ensures a grid-free look
  • Direct to ceiling installation maximizes ceiling height

Customer Reviews

  • 3.7
    out of 23 reviews
  • 50% recommend this product
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Showing 1-23 of 23 reviews
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  • Verified Purchase
by
  • Verified Purchase
Approximately 25 percent of tiles arrived DAMAGED. Called about return and told to take to store. Took to store and told PARTIAL BOX NOT RETURNABLE. I had already installed the good tiles. When I emailed, was told to send photos of damaged tiles and STORE CREDIT would be taken off next purchase. Customer service for this item UNACCEPTABLE.
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Response from Armstrong CeilingsJan 12, 2024
Hi there. We are sorry to hear you did not have a good experience with out Fine Fissured tiles. Please know we are working on better packaging solutions for our products. In the meantime, we hope you were able to get replacement panels and complete your project. armstrongceilings
  • Verified Purchase
Worked perfectly to replace some 12" x 12" T&G water damaged ceiling tiles in a finished basement. They are a little fragile, which is why the four stars, but they are similar material to most ceiling tiles and can be touchy.
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Response from Armstrong CeilingsDec 11, 2023
Hi there. We appreciate your feedback on our Fine Fissured 12x12 tiles and are happy to hear they were a good fit for your replacement. Thank you for choosing Armstrong. armstrongceilings
  • Verified Purchase
by
  • Verified Purchase
Bought as a replacement product for older Armstrong ceiling tiles....
Bought as a replacement product for older Armstrong ceiling tiles. These are a little bit thinner and a lot more fragile; just FYI. The edges crumble pretty easily. But it's a good match for what I had.
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Response from Armstrong CeilingsFeb 1, 2023
Hi there. Thank you for taking the time to review our Fine Fissured tiles. We are happy to hear they are a close match to your current ceiling. Enjoy. armstrongceilings
  • Verified Purchase
The tiles were in tact in box. Haven’t installed yet...
The tiles were in tact in box. Haven’t installed yet but for see no problems.
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Response from Armstrong CeilingsFeb 1, 2023
Hi Mimi. If you have an installation questions, please feel free to give our Techline a call at 1-877-276-7876 option 2. armstrongceilings
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Armstrong CeilingsSep 19, 2022
Hi there. We appreciate you taking the time to review our Fine Fissured panel and hope that you are enjoying the final look. Enjoy your ceiling! armstrongceilings
  • Verified Purchase
Ceiling Tiles to thin
The acoustical celing tule is only 1/2 inch of thickness. Is so thin that breaks apart when you start installing
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Response from Armstrong CeilingsAug 11, 2022
Hi David. We are sorry to hear you did not have a good experience with our Fine Fissured tile. Mineral fibers due to their material can break when cutting too hard. You may have received defective tiles as well, which we apologize for. You can return your tiles to your place of purchase with proof of purchase for new material or refund. Thank you for taking the time to review our tile. armstrongceilings
  • Verified Purchase
This is the worst ceiling tile product known to man....
This is the worst ceiling tile product known to man. The first tile I picked out of the box broke from my fingers’ slight pressure on the tile. The contractor installing the tile cursed the product because he couldn’t keep from breaking each and every tile we try to install. The company, Armstrong, should be ashamed that day con the public with such a shoddy product. Don’t buy this product because you will be disappointed.
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Response from Armstrong CeilingsApr 29, 2022
Hello Jose, Thank you for the review. Mineral fiber products are by nature very delicate, but with careful handling they can be installed and look great. If you have any questions, please contact our Technical Team at 1.877.276.7876 opt 2. armstrongceilings
  • Verified Purchase
The tongue edges were a little weaker then I thought,...
The tongue edges were a little weaker then I thought, so handle with care, but other than that they were square and fit together nicely. Used a power stapler to attach them and it worked just fine.
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  • Verified Purchase
Difficult to install to an existing ceiling, especially with no...
Difficult to install to an existing ceiling, especially with no instructions attached. Pattern as close as possible to no-longer-produced Deep Fissure. Would love to do without, based on their fragility, but needed to repair some damaged tiles. Recommend only for those with patience.
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    2 found this review helpful
    by
      Matched Our 1960 Ceiling Tiles Perfectly
      We had a water leak from our 2nd story master bath which dripped onto the ceiling tiles in our 1960 built home. Installation was an absolute BEAR. The tiles are quite fragile and 1 box of 40 tiles was juuust enough to get the job done.
      by
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        These look great in pictures, but not in reality. We did two rooms in our basement with these an...
        These look great in pictures, but not in reality. We did two rooms in our basement with these and it was a struggle to keep them looking even. Both rooms now have wavy ceilings and we used a contractor who's ceiling work we had seen before so he knew what he was doing. The price is what led us to choosing these. The quality is why we returned 15 of the 25 boxes
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        It matched my previous ceiling...
        It matched my previous ceiling
        by
        • Verified Purchase
        by
        • Verified Purchase
        Fairly easy to install. Perfect match to an old...
        Fairly easy to install. Perfect match to an old 1959 ceiling. Very happy!!
        by
        Response from Armstrong CeilingsFeb 18, 2021
        Hello ELAINE, thank you so much for your review! We are pleased to hear you were able to match up our Fine Fissured product with your previous ceiling. Enjoy! armstrongceilings
        • Verified Purchase
        1 found this review helpful
        The delivery time was good and the packages arrived at the local Home Depot undamaged. The produ...
        The delivery time was good and the packages arrived at the local Home Depot undamaged. The product was as I remembered since I used it many years ago in my basement. I was replacing some old tiles that had to be removed for an upstairs renovation. I thought the price was very high but I had no choice since I wanted to match the old tile. The new tiles were very white but the old tiles had yellowed. It's just an exercise room with lots of storage so it's fine.
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        Response from Armstrong CeilingsOct 7, 2020
        Hello Chuck,

        Thank you for your informative review on your experience with out Fine Fissured 12 X 12 tiles. Depending on the environment the tiles are in, sun exposure, dust/dirt collection on the tile, etc. the tiles can discolor or yellow over time. The new tiles are all painted with our standard white color which would explain why they don't completely match but is to be expected. If there is anything we can do to assist you further, please don't hesitate to call us at 1-877-276-7876 option 2. armstrongceilings
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from Armstrong CeilingsAug 5, 2020
        Hello,

        Thank you very much for your positive review on our Fine Fissured 12 X 12 tiles! We hope you are enjoying your finished ceiling! armstrongceilings
        • Verified Purchase
        Very good went up well...
        Very good went up well
        by
        Response from Armstrong CeilingsJul 13, 2020
        Hello,

        Thank you so much for your outstanding review on our ceiling tiles! We hope you are loving your updated ceiling! Enjoy! armstrongceilings
        • Verified Purchase
        Showing 1-23 of 23 reviews

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