Customer Reviews for BEHR 1 qt. White Acrylic Alkyd Interior/Exterior Enamel Undercoater Primer

Hi Justin, thank you for your review. I'm sorry to hear that the primer is not dry enough to sand. I can understand your frustration when a project does not turn out as expected. I recommend allowing more dry time. We appreciate your feedback and would like to find the best way to help. Please reach out to us directly. Our Customer Care team is happy to help! -Giovanna

Hi there, Thanks for taking the time to review our Acrylic Alkyd Undercoater. I'm sorry to hear the primer has not dried as you expected. While sanding is not required before applying your topcoat, you can certainly do this if you need to get a smoother finish. I can recommend increasing the ventilation in your space and allowing a little more dry time, if possible (12-24 hours), before trying to sand again with 200-grit sandpaper. I've also reached out to you via email to get more info about your project and assist further. Thanks again for providing your feedback, and I hope to hear from you soon! -Christina

Hi Mike, thanks for your review. I'm sorry to hear the primer didn't cure the way you expected. Customer satisfaction is very important to us, so feel free to reach out to our Customer Care team directly for further assistance. They are always happy to help. Enjoy the rest of your day. -Christina

Hi Lester, thanks for your review. I'm sorry to hear our Acrylic Alkyd Undercoater was hard to sand and didn't dry as quickly as you expected. This primer should be dry to the touch in 30 minutes; however, I'd recommend letting it dry for at least 24 hours before sanding to ensure it doesn't gum up. Customer satisfaction is very important to us, so feel free to reach out to our Customer Care team directly for further assistance. They are always happy to help. Enjoy the rest of your day. -Christina

Hi Linda, thank you for your review. Please feel free to reach out to us directly so we can learn more about your project and assist. We look forward to hearing from you! -Giovanna

Hello, thank you for your review. I’m sorry to hear your container was full of lumps and clumps. That is not typical, and I can understand your disappointment. Please feel free to reach out to us directly so we can learn more about your project and assist. We look forward to hearing from you! -Lina

Hi there, thank you for your review. Sorry to hear that the Acrylic Alkyd Undercoater wasn't completely dry after 4 days, Cooler temperatures and higher humidity can cause longer dry times. If the primer was dry, but tacky, like the back of a post-it note the paint could be applied without any issues. Customer satisfaction is important to us, and we appreciate your feedback. Please reach out to us directly if you need further assistance; our customer care team is happy to help you! -Ronald

Hi Marcin, thank you for your review. I'm sorry to hear you are not getting the durability you expected. Primers and undercoaters are not formulated with the same protection and durability as a topcoat and are not meant to take on abrasions. Once topcoated, the paint will cure to a protective hard finish that can provide durability against scratches and other forces. Customer satisfaction is important to us, and we appreciate your feedback. Please reach out to us directly if you need further assistance; our Customer Care team is happy to help! -Lina

Hello, thank you for your review. I'm sorry to hear you're experiencing a tacky finish with our primer. Although our Acrylic-Alkyd Enamel Undercoater dries to the touch in 30 minutes and can be recoated after 1 hour, sandability may take a bit longer as it requires the product to cure. The full cure time for this product is 30 days. However, rest assured, you do not need to wait the full cure time as the primer will typically start to build a hard sandable finish after about a week. Please keep in mind that cooler temperatures and high humidity conditions may extend the dry time. Customer satisfaction is important to us, and we appreciate you sharing your honest experience and feedback. Please reach out to us directly if you need further assistance; our Customer Care team is happy to help! -Lina