Pumped about 3 gallons of diesel fuel one day. it worked fine. On the second usage it quit running an simultaneously smoked in less than 2 minutes.
How do I make a warranty claim?
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Response from THD-CSApr 13, 2021
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, We're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at 1+(866) 460-9436 or info@buffalotools.com so we can assist you further and have you enjoying your product!
Jan 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 23, 2020
I used the pump to empty my power generator and it worked great. Minor criticism: the filter was...
I used the pump to empty my power generator and it worked great. Minor criticism: the filter was too big to enter into the 5gallon bucket opening or generator opening (i had to use without) thats the reason for the 4 stars)
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Verified Purchase
Recommended
Dec 20, 2020
Don't buy!
As I opened the box I noticed the handle was not put on straight no big deal, then after I put hose on it and started using it the wires got slightly warm after only two minutes so I shut it off. At this point the level of fuel in a 55 gallon drum has only gone down 8 inches. 15 minutes later I turn it on again and it wouldn't come on. After removing plastic cover on the back I found very inadequate wiring and workmanship. After I resoldered thicker wires to the brushes and switch it worked again but for only 10 minutes. Then the whole pump was warm. After shutting off and turning on four times I finally got the barrel emptied. I believe if I were to turn the pump on and let it pump that barrel of fuel the pump would have been in smoke and possibly caught fire. For me this has been a waste of time and money
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Response from THD-CSDec 24, 2020
we are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at 1+(866) 460-9436 or info@buffalotools.com, so we can have you enjoying your purchase!
Dec 18, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
Dec 17, 2020
I have used it only once, it worked great. Be aware: the supplied hose barbs fit 1 in. I.D. hose.
I have used it only once, it worked great. Be aware: the supplied hose barbs fit 1 in. I.D. hose.
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Verified Purchase
Recommended
2 found this review helpful
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 23, 2020
Working great. Great price
Thanks Home Depot...
Working great. Great price
Thanks Home Depot
by
Verified Purchase
3 found this review helpful
Jul 30, 2020
This machine went well over what I expected! It worked...
This machine went well over what I expected! It worked quickly in what I needed it for.