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Customer Reviews for Backyard Discovery 10 ft. x 12 ft. Cedar Pergola

Internet #206350497

Model #6214com

Store SKU #1004160288

  • 10 ft. x 12 ft. pre-drilled, pre-cut and pre-stained
  • 100% cedar naturally resistant to insects and decay
  • Pro-Tect certified to withstand up to 100 mph winds

Customer Reviews

  • 4.6
    out of 759 reviews
  • 95% recommend this product
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Showing 1-30 of 759 reviews
Easy up and looks great
Easy to put up with 2 people and arrived within 3 weeks
by
    • Recommended
    My Patio
    by
      • Recommended
      Excellent pergola
      We bought this pergola a year ago and love it. We actually bought two of them and they were very easy to connect into one giant pergola with just a few extra leftover pieces. It is very sturdy and has held up well through a Midwest winter and rainy spring. We installed our own shade sails under the pergola for added shade and it is great. Highly recommend this product. It was not difficult to put together, instructions were clear and easy to follow. My husband and I put up two pergolas slowly over 2-3 weekends, but you could do it all in one weekend if you wanted to.
      by
        • Recommended
        Love it!
        We were thrilled with the size and quality of this purchase. We paid a handyman to put together. Love everything about it! We have enjoyed being outside so much more. It adds the perfect touch to our deck.
        by
          • Recommended
          Very good quality and looks excellent!
          I bought this about 9 months ago and it’s held up great so far, no issues with it. It looks amazing in my back yard!
          by
            Easy to assemble and looks great!
            We've now purchased two "kits" from Backyard Discovery, and they seriously make things so easy! My husband is pretty handy, but he put this together by himself in about 6 hours, and only needed my help when connecting the posts. It looks fantastic, and we'll see how well it holds up!
            by
            Response from BYDSalesApr 1, 2021
            Hi there-
            Thank you for taking the time to share your experience. We are so glad you are happy with your pergola. Should you need anything for it or have questions we are here for you 7 days a week and can be reached at 800-856-4445. BackyardDiscovery
              • Recommended
              1 found this review helpful
              Great Pergola
              Awesome, buy it. Had it delivered to my house, and it arrived in three boxes. Electrical is great, and includes two main 110V outlets, and a third one routed vertically, towards the top to connect patio lights. Took about 5 hours to assemble, would have taken half that time if I had a second person helping. The actual color is more gray than the pictures, but that doesn't bother me at all. Mine had two misaligned hole on the very top decorative cross-beams, but they aren't structural, so I just left those two lag-bolts out. The construction is excellent, and very sturdy. After assembling it, I decided to just let it sit on the plastic base caps rather than screw them into the concrete; it's heavy enough that it is not going anywhere. I The instructions are easy to follow, but there isn't a lot of written instruction; you will need to really study the pictures and notes. I added two 48' strings of patio lights, and an 8' x 12' shade, see pictures.
              by
              Response from BYDSalesMar 25, 2021
              I'm so thrilled your customer journey was exactly as we like it to be. I'll bet your Silverton is georgous with all those lights on it. BackyardDiscovery
                • Recommended
                5 found this review helpful
                awesome for the price
                very easy to assemble. it took us 8 hours total at a very casual pace. pieces are light so it's easy to work with. no misaligned holes like others noted, except for the holes in the top beams that support the decorative slates. we created a jig out of a 2x4 and it worked perfectly to ensure the slats were spaced evenly.
                by
                Response from BYDSalesMar 4, 2021
                Hello-
                Thank you for taking the time to leave a review. We are so glad to hear you love your pergola! BackyardDiscovery
                  • Recommended
                  4 found this review helpful
                  Took two of us about 8 hrs to assemble and...
                  Took two of us about 8 hrs to assemble and four to lift the completed pergola onto the footpads. Looks great, good materials, enjoying it very much. Warning, be sure to follow the printed manual, not the app animation, or you will not get the orientation of some pieces correct and will need to disassemble and redo.
                  by
                  Response from BYDSalesJul 25, 2023
                  We appreciate your review and we are glad you chose to buy a Backyard Discovery product. BackyardDiscovery
                  • Verified Purchase
                  3 found this review helpful
                  It’s a beautiful piece and so easy to put it together I just love love it!!!
                  It’s a beautiful piece and so easy to put it together I just love love it!!!
                  by
                  Response from BYDSalesJul 25, 2023
                  We are thrilled we earned your 5-star review. BackyardDiscovery
                  • Verified Purchase
                  Wasn't as hard as we thought. Did need a third hand. Love the product 100%. Ordered wrong pro...
                  Wasn't as hard as we thought. Did need a third hand. Love the product 100%. Ordered wrong product first time. Refund was fast Great Customer Service. Delivery faster then expected.
                  by
                  Response from BYDSalesJul 25, 2023
                  Thank you for your review. We know how important reviews are and we are glad you took the time to review our product. BackyardDiscovery
                    • Recommended
                    Overall I LOVE this pergola. Everyone comments on the tables and power outlets. If two women (one...
                    Overall I LOVE this pergola. Everyone comments on the tables and power outlets. If two women (one 36 and the other 61) can assemble this thing, you can too. Took us one full day in 90 degree weather so there were a few breaks. Other notes: -- The stain doesn't go very deep in the wood. It could use a good sealant to lengthen its life. -- The instructions were very clear, except one page when assembling the main posts. I didn't notice anything telling you to make sure to group together to the two posts with pilot holes for the tables, so we ended up having to drill our own pilot holes. Otherwise, everything was pretty self explanatory. -- I was impressed with how easily the planks fit together and pilot holes matched up.
                    by
                    Response from BYDSalesOct 2, 2020
                    Thank you for you're review! We are glad you are happy with you're purchase! BackyardDiscovery
                      • Recommended
                      4 found this review helpful
                      My Dad, who is a general contractor, helped me put this pergola together. He was very impressed w...
                      My Dad, who is a general contractor, helped me put this pergola together. He was very impressed with the ease of how we assembled it. All of the holes lined up, there are extra nuts and bolts for every piece and it arrived almost completely intact (one small piece had a chip and was a little disfigured.) I highly recommend this product for the quality and value for the price.
                      by
                      Response from BYDSalesSep 10, 2020
                      We are glad you like the pergola and please keep in mind that you have a full part replacement warranty so if you would like to replace that chipped piece give us a call at 800-856-4445 and we can order it for you. BackyardDiscovery
                        • Recommended
                        1 found this review helpful
                        The pergola has been a fantastic addition to our patio. I did not realize how much I would love t...
                        The pergola has been a fantastic addition to our patio. I did not realize how much I would love the bar counter and electricity outlets. With my patio in shade most of the day, I have been able to work outside for the entire day! I did attach an outdoor shade on the bar side. This allows me to block some glare on my laptop. And with the ability to plug in my laptop, I have no trouble seeing my screen. Plus the bar counter is great working space. I did also purchase a pair of bar height wood chairs. Beyond being able to work at the counters they make for great entertaining and eating. I also ended up buying a couple cheap stools for the other side (counter height). Since the counter is on the inside, the stools can tuck under the counter and not take up much space. And of course with the plugs, I threw up some xmas lights around the perimeter and mounted a fan in the upper corner. Assembly was not too difficult. It took four of us about 4-5 hours (mostly because we only had one drill and we accidentally put two posts to the wrong cross section - which required us to disassemble and reassemble... oops). All in all it definitely met my expectations. Good quality. Appearance as expected. Perfect addition to our house.
                        by
                        Response from BYDSalesSep 10, 2020
                        It sounds like you are going to be enjoying a great deal of outdoor time under your Silverton and we are so glad. BackyardDiscovery
                        • Verified Purchase
                        • Recommended
                        2 found this review helpful
                        we love it!
                        Would recommend. Perfect size for our patio. My husband was able to put it together by himself in less than 6hrs. He had some issues with holes not lining up, but was able to fix this problem on his own. All boards arrived in good shape.
                        by
                        Response from BYDSalesAug 12, 2020
                        We are happy to hear that you love your Pergola! BackyardDiscovery
                          • Recommended
                          1 found this review helpful
                          Excellent value and service
                          The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!
                          by
                          • Verified Purchase
                          The quality of this pergola makes it a great value. Easy to assemble..... the most difficult part...
                          The quality of this pergola makes it a great value. Easy to assemble..... the most difficult part was drilling into our very hard concrete pad. It feels sturdy enough to handle our windy area however we just put it up so it needs to experience a winter for the true test. I put a 8x12 shade cover over the top and it's perfect shade. Overall we love it!
                          by
                          Response from BYDSalesAug 27, 2020
                          We are sorry to hear that you are not satisfied with your set. Please give us a call at 800-856-4445 a member of our customer advocate team would be happy to assist you. BackyardDiscovery
                          • Verified Purchase
                          • Recommended
                          2 found this review helpful
                          We love our outdoor space now. Approximately 8 hours for two of us to fully assemble it. We also ...
                          We love our outdoor space now. Approximately 8 hours for two of us to fully assemble it. We also purchased a commercial grade screen we put on the top for extra shade. The bar and electrical outlets make it an excellent place to gather our family together.
                          by
                          Response from BYDSalesAug 12, 2020
                          Thank you for your 5 star review! We are happy to hear you are loving your Silverton Pergola BackyardDiscovery
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          Quality at its best!
                          Excellent product, quality built.
                          by
                          • Verified Purchase
                          • Recommended
                          Awesome construction and a very attractive Pergola
                          We purchased this in June. We had to wait to install once the concrete patio was completed. It took about 6 hours to install completely and we were completely impressed with the construction. All of the components necessary were included. It turned out to be much stronger than I expected. Originally I was going to build one from scratch but after pricing Cedar components and figuring out all of the hardware required we decided to order from you. So glad we did.
                          by
                            • Recommended
                            Some style for my double wide!
                            My wife and I was looking to dress up our back porch off of our home. We saw this Pergola in a Sam's flyer. It was a nice fit. It allowed my wife to dress up our back porch and provided a wonder place to drink coffee in the morning. It did take longer to build then the manual says and it took three people but it was well worth it. We love it! And we have received many compliments not only from family and friends but even strangers who have pulled in the driveway and told us how nice our porch looks!
                            by
                              Great looking pergola made with first rate parts
                              I'm very happy with this product. It arrived within the time frame advertised. Some external damage to cardboard box but no damage to parts inside. All parts present and of very good quality. We sealed all wood with three coats before assembly. Directions for assembly were good All went together nicely - predrilled holes lined up ok but required some freshening up of entry and exit points. Hardware was good and looked professional with nut barrels instead of nuts on the bolts. I had some concerns with the recommended anchoring method and chose to make 12x12x12 concrete with embedded brackets bolted to the posts since we live on a mountain with high winds sometimes. Project was completed in just a few partial days with two helpers. Very happy with the results
                              by
                                • Recommended
                                My Patio Area
                                [This review was collected as part of a promotion.] Pergola was easy to set up and upgraded the backyard immediately! Everyone is impressed and wants to hang out. Our new favorite place to hang with the grandkids.
                                by
                                  • Recommended
                                  Looks beautiful and Facebook loves it!
                                  I bought this a couple months ago and finally got it installed atop of new concrete before the 4th of July Holiday! I absolutely love it and so does all of my friends on social media!
                                  by
                                    Very nice finished product
                                    Great looking. Exactly what I expected.
                                    by
                                      • Recommended
                                      Great pergola, exactly what I was looking for!
                                      I've had the pergola built for about 2 months now and absolutely love it. Its sturdy and heavy but also easy-ish to put together. Realistically you should have at least two people building one pergola. I would budget about 5 hours with two people to put it together completely. Overall great pergola, very happy with the purchase!
                                      by
                                        • Recommended
                                        Best Kit Ever
                                        At 73, I have been putting together kits for a very long time and in all those years, this is the best kit ever. Everything was included, everything fit, the wood was excellent and the hardware was first rate. Thank you for extra hardware as well as this would be hard to find locally. The directions were terse with great illustrations leaving no doubt as to how to put the pergola together. I am one huge fan of Backyard Discovery!
                                        by
                                          • Recommended
                                          Good value for the money
                                          Pergola shipped and arrived within a week of ordering. Discovered a joist missing during assembly. Called customer service and they had a replacement on it's way in two days. Assembly was fairly straightforward but I recommend taking inventory of your parts, having a drill to fine tune pilot holes, and run all the nuts down the bolts prior to assembly. The coating tends to muck the threads up, making them useless. There were extras, but not many. I also ordered some stain as there are alot of touch-ups needed from shipping and assembly. Instructions were ok but take some time to understand so you avoid having to undo steps. It went together more or less as advertised. Added lights and it looks fantastic! .l
                                          by
                                            • Recommended
                                            Looks great!
                                            I ordered the 10x12 pergola in early June 2020. It arrived in a couple weeks very neatly packed in 2 large, heavy boxes. We unpacked all parts and pieces and laid them out to verify all parts were there (they were) and to confirm everything was in good shape (it was). We took the suggestion of others and sealed all of the wood prior to installation. We completed the installation over 3 evenings, working a couple hours each night. It is definitely suggested to have 3 sets of hands to assist with the first few steps of the getting the joists installed to the posts. The directions were fine, and the installation is pretty simple and straightforward however the worst part of the entire project is the hardware. Most of the predrilled holes lined up (seems like this was an issue for many) but we had many cases where the bolt would not thread into the hub piece. Very frustrating although we got it to work out but had to throw an extra deck screw into a couple locations. The little joist end pieces, which are only decorative, were the worst part of the entire install as the hardware issues we had made for putting these up very difficult. When completed the pergola really looks good and we are certainly happy with the purchase. As others have stated the wood is very soft and light. We love the stain color and as you’ll see the wood is very aromatic. Be cautious when installing the purlins as we used an impact driver and if not careful it will drive the screw deep into the wood. For the price paid this is a really nice and functional pergola. If they sort out the hardware this will be a really great setup.
                                            by
                                              • Recommended
                                              Easy, Fast Assembly, Looks great
                                              I priced out building my own pergola, hesitant about quality of “pre-fab” Intook a chance and tried this one, saved money and well pleased with it
                                              by
                                                • Recommended
                                                Showing 1-30 of 759 reviews

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