Rice cooker works good. Got changed taxes and shipping when there there were supposed to be none.
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Response from Customer ServiceJun 4, 2020
hank you for sharing your feedback regarding your Black+Decker Rice Cooker. I’m sorry to hear that you're not fully satisfied with your rice cooker. With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41951317 so that I may better assist you.
Verified Purchase
Recommended
Customer review from blackanddeckerappliances.com
Sep 19, 2021
Great Product
Just got this and used it immediately. Worked great and the rice was perfect. Will be using it often for vegetables as well.
This was a terrible gift for my daughter-in law for Christmas. It`s wire was emitting smoke. Than...
This was a terrible gift for my daughter-in law for Christmas. It`s wire was emitting smoke. Thankfully she unplugged the unit before it burst into fire. This was the second time she used it!
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Verified Purchase
Jan 9, 2021
We are using it as a steamer for vegetables and...
We are using it as a steamer for vegetables and it is working very good. It's easy to operate and it does a good and efficient job. We're glas we purchased it.
It cooks your rice and steams your veggies. Sometimes it will get too hot and burns the rice if you leave it for the full cycle
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Response from Customer ServiceOct 22, 2020
Thank you for offering your feedback regarding your Black+Decker Rice Cooker. I’m sorry to hear of the experience you sometimes are having with your rice cooker.. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Customer review from influenster.com
Jun 18, 2020
Amazing Rice Cooker
I got this rice cooker for 10 dollar, its been amazing. It's cheap and it works very conveniently. Better than my old rice cooker that cost way more than hundred dollar which I only used for half a year.
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Response from Customer ServiceJun 24, 2020
Thank you for sharing your feedback regarding your Black+Decker Rice Cooker. I’m glad to hear that you're rice cooker is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41960413 so that I may better assist you.
Verified Purchase
Customer review from blackanddeckerappliances.com
Jun 13, 2020
Good value and worth to buy it
[This review was collected as part of a promotion.] This product is simple setting and easy to use, its worth to buy it!! I also use it to bake the cake.
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Response from Customer ServiceJun 18, 2020
Thank you for sharing your feedback regarding your Black+Decker Rice Cooker. I’m glad to hear that you are enjoying your rice cooker! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41958151 so that I may better assist you.
Recommended
Customer review from blackanddeckerappliances.com
Jun 6, 2020
Worth every penny
Works great! It is a little huge, but it was a great buy especially for the price.
by
Verified Purchase
Recommended
Customer review from blackanddeckerappliances.com
May 28, 2020
Great buy!
Works great! Easy to use! Rice does not stick to bowl and dishwasher safe!
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Verified Purchase
Recommended
Customer review from blackanddeckerappliances.com
May 27, 2020
Perfect rice!
[This review was collected as part of a promotion.] I absolutely love this rice cooker! It's so simple to make perfect rice every time.
by
Verified Purchase
Recommended
Customer review from blackanddeckerappliances.com
May 25, 2020
Great Product
I wanted to replace a 10-cup rice cooker that I had and I came across this Black+Decker. I like that for a 14-cup cooker it's compact and sleek. It works great and easy to clean. Great job ...
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Verified Purchase
Recommended
Customer review from blackanddeckerappliances.com
May 24, 2020
Nice price and quality
I get two. One was for me another was gift for my my friend. We use Basmati rice and like results.
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Verified Purchase
Customer review from blackanddeckerappliances.com
Apr 30, 2020
Great features that I use always
[This review was collected as part of a promotion.] I enjoy it use it everyday .and it's easy to use. The best rice cooker I ever bought .
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Recommended
Customer review from blackanddeckerappliances.com
Apr 27, 2020
Yaaaaaaasssssss!
Love this product and price. Only issue was receiving it. I presume my order got lost. Also hated to get rid of my other B&D rice cooker that I've had for years.
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Response from Customer ServiceApr 28, 2020
Thank you for sharing your feedback regarding your Black+Decker Rice Cooker. I’m sorry to hear that you were not fully satisfied with your rice cooker. With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41934491 so that I may better assist you.
Verified Purchase
Recommended
Customer review from blackanddeckerappliances.com
Jun 8, 2019
Broke After Few Uses
I was really excited about this product. I love rice cookers and having the steaming tray is an added bonus. I thought it worked really well too. That is, until one night after only a few months of owning it and just a few times of using it, it broke. Something must have burnt out in it because it simply won't turn on anymore. I'm really disappointed.
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Response from Customer ServiceJun 11, 2019
Thank you for offering your feedback regarding your Black+Decker RC514. I’m sorry to hear about the trouble you’ve experienced with your rice cooker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your rice cooker has a two-year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.