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Customer Reviews for Bond Manufacturing Mondavi 36 in. Envirostone Round Propane Fire Pit

Internet #205087493

Model #67504

Store SKU #1000393306

  • Pulse ignition
  • Make a fire in style with this elegant, natural-looking fire bowl
  • Generates 70,000 BTUs of heat

Customer Reviews

  • 4.1
    out of 67 reviews
  • 82% recommend this product
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Showing 1-30 of 67 reviews
Garbage! Don't Buy! Disintegrating after one year!
I bought this a year ago, installed it and loved the look of it! Simple yet beautiful. It was covered at all times when not in use. We didn't use it over the winter and when we uncovered it this spring we were very upset to see that the rim of the fire pit is disintegrating. What a waste of money!!
by
Response from BondManufacturingMay 26, 2020
Thank you for reaching out and we are very sorry to hear about this. Please contact us at happy2help@bondmfg.com or via phone at 1.866.771.2663. BondManufacturing
    Love it. Just enough heat to take the chill out of mornings. Easy setup, worked right away. Look...
    Love it. Just enough heat to take the chill out of mornings. Easy setup, worked right away. Looks good!
    by
    • Pro
    • Verified Purchase
    • Recommended
    Easy set up. Started first time. Beautiful. I wish it had a matching propane tank case. ...
    Easy set up. Started first time. Beautiful. I wish it had a matching propane tank case. Absolutely recommend this firebowl!
    by
    • Verified Purchase
    • Recommended
    Save Your Money!!!!
    I have had it a few years now and it's basically junk. It won't light and I've tried everything in the manual. The finish is wearing off in multiple spots even though I keep it covered in the winter. I would not purchase again! It's a shame because it looked really nice in the beginning.
    by
    Response from BondManufacturingAug 31, 2017
    Renee, we are so sorry to hear this. Please contact us for help on how to fix your unit. We are available at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. We hope to speak with you soon! BondManufacturing
      • Recommended
      5 found this review helpful
      Love it.
      This is exactly what we wanted for our patio. No more building a fire with wood and no more smoke!
      by
      • DIY
      • Verified Purchase
      • Recommended
      6 found this review helpful
      Great Firepit
      I purchased this item in January and have used it several times for outdoor parties on my new patio. So far this item works great and looks good. Only negative is that it can be a bit tricky to light, it does take a bit of practice.
      by
      Response from BondManufacturingFeb 24, 2016
      Hi Gene, thanks for sharing your feedback with us! We're so happy to know that you're unit has brought enjoyment to your outdoor gatherings. If you continue to experience any trouble with the lighting process, please give us a call and we'll help walk you through it. We're always happy to help! You can reach us at 1.866.771.2663 Monday - Friday from 8 a.m. - 4:30 p.m. PST, or by email at Happy2Help@Bondmfg.com. Stay warm! BondManufacturing
      • DIY
      • Verified Purchase
      • Recommended
      9 found this review helpful
      So easy!
      We just received our fire out and we love it! It was very easy to set up and to move it wasn't heavy like we thought it would be. Gives off great heat. We felt as though it could have come with a little more of the lava rock though that is easy enough to purchase more of.
      by
      Response from BondManufacturingFeb 28, 2015
      I'm so glad that you are pleased with your purchase! If you would like to contact us, we would be more than happy to send you more lava rocks! If you need any assistance, our phone number is 1.866.771.2663 or you may contact us via e-mail at customer.service@bondmfg.com, we are here Monday through Friday from 8am to 4:30pm PST. BondManufacturing
        • Recommended
        10 found this review helpful
        If you only want something for a year.
        Well loved for one year, used only for one summer. Bought it April 17, 2019 took 3 weeks to arrive. Installed and it’s simple yet perfect for our backyard setting. Been using it the last few weeks in June 2020 and sure enough it bites the dust. Very disappointed, don’t waste money on it. Came to Home Depot to see the warranty is only a year and sadly not the only person complaining. Would expect something of this value to last longer, used approximately 5 months in the last year.
        by
        Response from BondManufacturingJun 17, 2020
        Thank you for reaching out and we are very sorry to hear about this. Please contact us at happy2help@bondmfg.com or via phone at 1.866.771.2663. BondManufacturing
          Good Value
          Nice design and construction. Easy to assemble and operate. Throws a good flame. Good value for the money.
          by
          • Verified Purchase
          Highly recommend
          So happy with my purchase. Large pit 3 feet across accommodates many people. Throws heat very well. It’s beautiful. Highly recommend if you want a nice propane pit for your yard.
          by
          Response from BondManufacturingJun 6, 2019
          Thanks for sharing with us Lisa, stay warm! BondManufacturing
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          Response from BondManufacturingFeb 7, 2019
          Thanks for sharing your feedback with us, enjoy! BondManufacturing
          • Verified Purchase
          Beautiful, really great quality!
          I looked absolutely everywhere in three different towns, and definitely glad that I waited! Absolutely love this fire pit, it's beautiful and puts out a rather decent amount of heat as well.
          by
          Response from BondManufacturingOct 9, 2018
          Thank you for sharing with us Veronica, stay warm! BondManufacturing
          • Verified Purchase
          • Recommended
          Flame is way too small.
          Very disappointed with how the flame looks. It’s way too blue burning and only 5” high.
          by
          Response from BondManufacturingAug 20, 2018
          Steve, the adjustable flame height should reach about 12" on the high setting. Please give us a call so we can learn more to help. We're available at 1.866.771.2663 M-F from 8 am - 4:30 pm PT, or you can email us at Happy2Help@Bondmfg.com. We hope this helps! BondManufacturing
          • Verified Purchase
          Wonderful heat and superb looks
          We love our fire pit and so does our son and his new wife. We bought two at the time and gave them one for their new house. We have been using it every evening. Love it
          by
          • Verified Purchase
          • Recommended
          Works great and love it!...
          Works great and love it!
          by
          Response from BondManufacturingJun 27, 2018
          Thanks for sharing your feedback with us, stay warm! BondManufacturing
          • Verified Purchase
          Easy to setup and light, it was good while it lasted, about 1.5 years. It stopped working, we cou...
          Easy to setup and light, it was good while it lasted, about 1.5 years. It stopped working, we couldn't start the fire. We did the troubleshooting recommended in the manual. Then we performed a leak test and that's when we found a leak. Very dissatisfied with this purchase, we got to use for less than 2 years.
          by
          Response from BondManufacturingJun 7, 2018
          Hi there! We're sorry to hear that you are disappointed with your unit. Now that you have identified the culprit, we'd be happy to assist you with a parts request. Please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PT. We hope to connect soon! BondManufacturing
            Easy to assemble. Decent flame (but would work better if...
            Easy to assemble. Decent flame (but would work better if you had a flame guard around it). Very sturdy. Great product for the price.
            by
            • Verified Purchase
            My family absolutely loves this fire pit, no assembly required!...
            My family absolutely loves this fire pit, no assembly required! I should have had it delivered to the house rather than to the store. The box was too big to fit in hatchback of a small suv. I had to rent a Home Depot truck to get it home. Enjoy the camp fires, with a touch of switch!
            by
            • Verified Purchase
            Nice size fire pit, great for a space with four chair sitting around it. We hooked a line straig...
            Nice size fire pit, great for a space with four chair sitting around it. We hooked a line straight in from our home propane line. It lights easily and looks great. Puts off a nice bit of heat when fully cranked up. Some reviews said not enough rocks included but I don't see that as a problem and you can always go buy more if you want.
            by
            Response from BondManufacturingApr 24, 2018
            Thanks for sharing your feedback with us, stay warm! BondManufacturing
              • Recommended
              1 found this review helpful
              Somewhat disappointed. The fire pit finish is nothing like what...
              Somewhat disappointed. The fire pit finish is nothing like what is pictured on the website. My unit is all brown
              by
              Response from BondManufacturingJan 30, 2018
              Rueben, we are terribly sorry to hear that you are not satisfied with your purchase. Due to the hand crafted nature of this product, the color may vary slightly. To learn more, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or you can always email us at Happy2Help@Bondmfg.com. Thank you! BondManufacturing
              • Verified Purchase
              The fire pit works pretty well. The ignitor however is...
              The fire pit works pretty well. The ignitor however is actually a pilot and constantly uses gas even when there is no flame. The controller is low under the bowl so its difficult to see and is a pain to relight. Beware, the color is actually a deep bronze, not gray as described or depicted.
              by
              Response from BondManufacturingJul 20, 2017
              We're sorry to hear that you're experiencing some trouble with the ignitor, have you contact us for assistance? If not, please do so at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, reference CID153161. In regards to the color, it will vary by unit since each one is hand painted by our professional artisans.This guarantees a truly unique piece for your patio area. We hope this helps and look forward to your call! BondManufacturing
              • Verified Purchase
              Love my new fire pit. Easy to set-up and...
              Love my new fire pit. Easy to set-up and use!!! Had everything I needed in one box. Plenty of lave rocks, ended up not needing to buy more. GREAT product for the money!!! Everyone that has seen it couldn’t believe how nice it is for the money. Great size. Highly recommend.
              by
              Response from BondManufacturingJul 3, 2017
              Thank you for sharing the great feedback with us! Stay warm :) BondManufacturing
              • Verified Purchase
              We returned the fire pit because we needed to exchange the 6 ft propane hose with a 12 ft hose an...
              We returned the fire pit because we needed to exchange the 6 ft propane hose with a 12 ft hose and we couldn't get the installed hose off. It must have been glued on because we felt like we were going to break it if we forced it off. Once we received the fire pit and could read the detailed instructions, Bond says the warranty is void if you exchange out any parts (like putting on a longer propane hose). Delivery was super fast. Looked nice, although much more green then photos on-line.
              by
              Response from BondManufacturingMay 31, 2017
              Thank you for sharing your feedback with us. That is correct, swapping out parts will void the warranty, because we can no longer guarantee that the appliance will operate as intended with non-Bond parts. To learn more, please feel free to give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. Have a great day! BondManufacturing
              • Verified Purchase
              Do not buy this product. Mine broke within a few months and it is impossible to get replacement ...
              Do not buy this product. Mine broke within a few months and it is impossible to get replacement parts. Why is it impossible? Because they are only supplied by the manufacturer, who'se so-called "customer service department" refuses to respond to email or phone calls, and the manufacturer does not sell the parts online. What a joke and an embarrasment to US manufacturing.
              by
              Response from BondManufacturingMay 31, 2017
              Joel, we are terribly sorry to hear this. Our customer service team is answering calls and emails Mon - Fri from 8 am - 4:30 pm PST, we're a little confused about the fact that you have not been able to reach us. Please give us a call and ask for the customer service supervisor, Hayde, and reference CID149099. We hope to hear from you soon. BondManufacturing
                Like the fire pit. Disappointed that we could not unscrew...
                Like the fire pit. Disappointed that we could not unscrew the gas supply hose to connect the proper natural gas conversion kit.
                by
                Response from BondManufacturingMay 31, 2017
                We're sorry to hear that! We strongly recommend that the conversion be taken care of by a professional. Please give us a call to learn more, 1.866.771.2663 M-F from 8 am - 4:30 pm PST. We hope to speak with you soon! BondManufacturing
                • Verified Purchase
                Beautiful product
                Fire Pit is a great product, not only functional but also a great conversation and aesthetically beautiful addition to our backyard
                by
                Response from BondManufacturingMay 31, 2017
                That's great to hear! Stay warm :) BondManufacturing
                  • Recommended
                  Easy to get up and working. Looks great on our...
                  Easy to get up and working. Looks great on our deck!
                  by
                  Response from BondManufacturingMay 31, 2017
                  That's great to hear! Stay warm :) BondManufacturing
                  • Verified Purchase
                  The surface is a surprisingly low quality painted plaster that...
                  The surface is a surprisingly low quality painted plaster that chips and flakes away at the slightest contact. The "touch up marker" that is included to hide the white plaster that shows is non-functional so u must figure out ways to patch or hide any dings yourself. Disappointing.
                  by
                  Response from BondManufacturingMay 16, 2017
                  We're sorry to hear that you're having trouble with the finish on your unit. Please contact us so we can walk you through the touch-up process. You can reach us directly at 1.866.771.2663 M-F from 8 am - 4:30 pm PST. We hope to hear from you soon! BondManufacturing
                  • Verified Purchase
                  1 found this review helpful
                  Love it!
                  Bought to use on our deck. Looks great, easy to "assemble" (put lava rocks on and that's pretty much it). Handles built in Make it easy to transport. Hard to ignite first time, it gets easier. Plenty of lava rock, but we'll probably buy some glass instead. Just wish it came in other colors.
                  by
                  Response from BondManufacturingMay 10, 2017
                  Thank you for sharing your thoughts with us! If you wish to paint your unit, you may do so as long as you use a heat resistant paint. To learn more, please give us a call at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or you can always shoot us an email at Happy2Help@Bondmfg.com. Stay warm! BondManufacturing
                    • Recommended
                    1 found this review helpful
                    The igniter doesn’t work. It never did so now I...
                    The igniter doesn’t work. It never did so now I have to return the whole thing and it is a pain to do this, a BIG pain. It’s to bad because it’s really cool looking.
                    by
                    Response from BondManufacturingApr 27, 2017
                    Oh no, we're sorry to hear that! Have you contacted us for troubleshooting or a replacement? If not, please do so at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or by email at Happy2Help@Bondmfg.com, reference CID146778. We hope to speak with you soon! BondManufacturing
                    • Verified Purchase
                    1 found this review helpful
                    Showing 1-30 of 67 reviews