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Customer Reviews for Bosch 500 Series 36 in. 22 cu. ft Smart Counter Depth French Door Refrigerator in Stainless Steel w/ Fastest Ice Maker & Water

Internet #314916227

Model #B36CD50SNS

Store SKU #1005859901

  • Bosch 500 Series - Industry's fastest refrigerator ice maker**
  • Counter Depth provides a sleek, built-in fridge look and feel
  • Smart enabled lets you manage your refrigerator from your phone

Customer Reviews

  • 4.4
    out of 1,114 reviews
  • 86% recommend this product
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Showing 1-30 of 1,114 reviews
Pretty Decent
Good overall refrigerator/freezer for the price point. Interior plastic components seem flimsy and the location of the ice maker robs some serious room from the top portion of the refrigerator. Lastly, the feet levelers do not permit adjustment, front-to-back. Fitment can result in a "wobbly" installation.
by
    • Recommended
    Favorite refrigerator
    [This review was collected as part of a promotion.] This is my second purchase of this refrigerator. We love the speed of new ice, and the placement of shelves and the self water fill
    by
      • Recommended
      Bosch 500 Refrigerator
      [This review was collected as part of a promotion.] Much more space friendly than our previous GE(same cubic feet). Features are easy to use and seems like food is lasting longer than before.
      by
        • Recommended
        Love our Bosch
        [This review was collected as part of a promotion.] This is a great refrigerator. Spacious, quiet, and it works really well. We had such a terrible experience with our LG fridge which died after 4 years so we're grateful this one has a dual compressor. Really thinking we'll enjoy this one for many years. Thanks Bosch!
        by
          • Recommended
          Spacious
          [This review was collected as part of a promotion.] Love my new refrigerator!! So much room for everything! My only gripe would be the vegie and deli drawers don't close all of the way?
          by
            • Recommended
            Awesome
            [This review was collected as part of a promotion.] Nice fridge
            by
              • Recommended
              Bosh refrigertor
              [This review was collected as part of a promotion.] Great product, very quiet plenty of room on the inside and looks good in my kitchen
              by
                • Recommended
                Perfect design
                [This review was collected as part of a promotion.] Amazing fridge design enables you to not have any hidden spots while also having a " place" for everything. The stainless steel is such high quality it cleans with ease and nothing is better than having crisp cold filtered water
                by
                  • Recommended
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  draawer slides
                  [This review was collected as part of a promotion.] Slides donot move smoothly. Could have better drawers that are a little stronger.
                  by
                    Ice Dispenser
                    [This review was collected as part of a promotion.] Although we do like the size and style of this new product. There are some very large problems. First, there is just my wife and I, and the ice maker seems to have trouble keeping up in ice production. Several times we have run out of ice. Secondly, where the ice dispenses out, shaved ice will remain so when the door is opened, that shaved ice falls out, landing on the top of the freezer door below or on the floor. Finally, the "trap" door that converts cubes to crushed gets stuck quite often and I have to move it over with a wooden spool. Very inconvenient
                    by
                    Response from Bosch Home USJan 22, 2024
                    Hi Rick, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch customer care team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
                      Great Refrigerator
                      [This review was collected as part of a promotion.] We just purchased this Bosch 500 series. We like the style and it is very quiet.
                      by
                        • Recommended
                        Great appliance
                        I love my appliance. My only concern is we have no repair/maintenance i. Our area so keeping our fingers crossed we never have an issue.
                        by
                          • Recommended
                          Bosch Refrigerator
                          [This review was collected as part of a promotion.] The refrigerator fits perfectly into the space designated for it. So glad we decided to go with the counter depth model.
                          by
                            • Recommended
                            Great features
                            [This review was collected as part of a promotion.] The Home Connect is a wonderful benefit. The clean lines of this appliance are a great design feature.
                            by
                              • Recommended
                              Great counter depth refrigerator
                              [This review was collected as part of a promotion.] Replaced a few year old side by side with this model and very satisfied! Great ice delivery and extra ice tray storage below. Well organized and super quite. Highly recommend.
                              by
                                • Recommended
                                Bosch Fridge
                                [This review was collected as part of a promotion.] Excellent refrigerator! Easy to clean, plenty of space good lighting
                                by
                                  • Recommended
                                  Difference Maker
                                  [This review was collected as part of a promotion.] We purchased the freeze frig to go along with the purchase of a new, 64 YO home. The stainless steel Bosch replaced a jet black frig that protruded 4" into a tight, oblong kitchen. With the kitchen painted white the Bosch freezer frig looks great. We are amazed at the design efficiency over our former side-by-side frig. Also the doors have clever inner shelving. The freezer allows a full scope of frozen goodies. No regrets here!
                                  by
                                    • Recommended
                                    Wireless does not work with current routers
                                    [This review was collected as part of a promotion.] Spectrum updated my router to a new version and now the wireless feature on the refrigerator will not connect _ and YES I went through the new connection instructions. tried the new connection instructions multiple times. Always shows error E2.
                                    by
                                    Response from CSJan 2, 2024
                                    Hi SandraDee, thanks for your review. We're sorry to hear you're having trouble connecting to HomeConnect. For further assistance, please contact our customer service team at 1-800-944-2904.
                                      Attractive, well designed refrigerator
                                      [This review was collected as part of a promotion.] We have been very happy with our Bosch 500 series french door refrigerator. It has ample adjustable shelf space, three drawers, bottom freezer with a drawer, and outside access for water and ice cubes - including a bottle refill option. The bonus is that it makes ice cubes very fast.
                                      by
                                        • Recommended
                                        Sleek and solid...but take care
                                        [This review was collected as part of a promotion.] One month in, I'm loving almost everything about this fridge. Its sleek exterior and interior. Despite it being only counter-depth, it feels roomy. Very programmable to control temps. Ice maker and water dispenser work well - soft ice (which I prefer), good seal so no drips, and considerably quietter than many I've used. On the less-positive side; you need to be intentional about closing the fridge doors, a soft hip tap doesn't cut it and leaves them a crack open. The bottom drawer (that runs the width) is a little persnickety being pulled out or pushed in. I wish the mini shelves that wrap around the ice maker in the left-hand door had higher rims to better protect jarss/etc. stored there.
                                        by
                                          • Recommended
                                          Refrigerator
                                          [This review was collected as part of a promotion.] Purchased the counter depth French Door bottom refrigerator before Thanksgiving and am very pleased. Spacious interior with clear drawers makes it easy to see all contents. Ice maker is great and provides what seems like an endless supply of ice. Would have given 5 stars but the drawers don't slide as smoothly as I think they should and the doors don't open all the way to make removing the bottom drawer easy.
                                          by
                                            • Recommended
                                            OK for a family of 2-3 people
                                            [This review was collected as part of a promotion.] The ice dispenser is too high up on this unit and the water dispenses at an angle toward the back which means it hits the press paddle if the container is too short. I don't know why it doesn't just dispense straight down! The ice machine is also incredibly small so if you're entertaining, prepare to buy ice. I only had 6 people over and that was too much ice used over a period of 4 hours. For a stainless steel fridge, it gets dirty really quickly. I do like the counter depth fridge but I think there are better ones out there.
                                            by
                                            Response from CSJan 2, 2024
                                            Hi natro, thanks for your review. We value your feedback and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
                                              Fabulous Refrigerator
                                              [This review was collected as part of a promotion.] This is the best refrigerator we've ever had. Whisper quiet. Excellent use of and organization of space. Clean lines. Well organized. We can fit SO much more in this refrigerator than we could in our previous awful terrible no good one. We are Bosch customers for life.
                                              by
                                                • Recommended
                                                Beautiful
                                                Just got it delivered but already cooling and lights are awesome inside
                                                by
                                                  • Recommended
                                                  So far so good
                                                  [This review was collected as part of a promotion.] The ice maker has been great and keeps up with demand. We had to replace a Samsung fridge that was only 5 years old and so glad we chose Bosch. We wanted a brand known for quality and so far so good.
                                                  by
                                                    • Recommended
                                                    Bosch Exceeded Expectations
                                                    [This review was collected as part of a promotion.] We purchased a Bosch 500 series refrigerator just prior to Thanksgiving. Imagine having a turkey dinner ready to cook, the entire family about to arrive but no working refrigerator! Fortunately, we had an old dorm room table top frig to move the food into and avoid disaster. Out we went to find a replacement ASAP. We considered many brands to replace the defunct unit. We wanted a stainless finish, ice and water dispenser accessible on the outside, and the refrigerator had to fit our counter depth cabinet design. After looking at a number of brands, Bosch was the winner for a number of reasons. First was the quality. The stainless finish was superior to less expensive brands. Most pother brands had a stainless front and sides that seemed flimsy and a nonstainless back panel. The Bosch has a full stainless steel back, more substatnial doors and handles, adjustable interior LED lighting, and a configuration of shelves, drawers and door space was perfect for our needs. We are amazed at how quiet the Bosch is compared to the 4 brands we owned previously. The design of the freezer compartment is very practical. The space is configurable and the freezer door opens and closes smoothly. I was initially wary of the wifi connection that sends alerts about "door is opened a long time" or "change water filter" because, we already have message overload from our car, furnace, security cameras, thermostat and children (OK, we are glad to get messages from the children). The Bosch only bothers us if it really needs to. There are few downsides to this refrigerator. The long bottom drawer is useful but it has a bump in the middle that can get in the way. The water dispenser tends to spash a bit if you are trying to fill a small glass but it works perfectly on normal sized glasses, a thermose or mugs. This is a great product and we are very happy that we made the purchase.
                                                    by
                                                      • Recommended
                                                      Budget an Additional $500 for Extended Warranty
                                                      After 7 months, the ice maker failed, a common issue found in online reviews. Lacking confidence in the appliance, I felt compelled to spend an extra $500 on an extended warranty. Service under warranty was a headache with only 3 local repair options; one refused, and two were unresponsive. The first delivery had a scratched door and was replaced by Home Depot after weeks of delays. The stylish exterior doesn't compensate for these headaches. I won't choose Bosch for future appliance purchases.
                                                      by
                                                      Response from BoschAppliancesUSADec 7, 2023
                                                      Hi Sophia, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch customer care team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you. BoschAppliancesUSA
                                                        Love my Bosch Refrigerator
                                                        [This review was collected as part of a promotion.] Bought this due to a move with no Refrigerator. Wanted a quality product and knew Bosch had the name for quality. I give it 4 stars due to the doors not closing without making sure it's completelty closed. And the lage tray inside has to have both doors open to open it. Other than that we love it.
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                                                          Showing 1-30 of 1,114 reviews

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                                                          Refrigerator Width (in.)

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                                                          Depth (Excluding Handles) (in.)

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                                                          Ice/Water Dispenser

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                                                          Installation Depth

                                                          Counter Depth

                                                          Counter Depth

                                                          Counter Depth

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