I love the cleaning power of this dishwasher. It takes a little longer than I'm used to (almost 3 hours!) and I liked the idea of the 3rd rack but it's a little deep so I can't fit big things in it like I could with my old dishwasher. Ended up taking the 3rd rack out and it mostly fits everything now but still can't fit big cookie sheets. That part is frustrating.
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Customer review from bosch-home.com
Aug 15, 2023
Awesome Dishwasher
[This review was collected as part of a promotion.] We recently purchased this dishwasher and couldn't be happier: from the multiple wash setting to the over all capacity of the 3 shelves, it doesn't disappoint. We couldn't be happier with this purchase. Definitely a quality machine that works well for our family.
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Recommended
Customer review from bosch-home.com
Jun 9, 2023
Stains/etching on front panel
The stainless steel on the front panel of the Bosch 800 permanently stains/etches. We even ordered a new front panel from Bosch (cost us $151) in case the first was defective, and yep, the new panel is now stained/etched too. We have a utility sink, so we do not use chemicals near the dishwasher. No small kids in the house either, only teenagers (and they rarely touch the dishwasher). No issues with the stainless steel on our Bosch microwave, Bosch double ovens, or prior Thermador dishwasher.
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Response from BoschAppliancesUSAJun 12, 2023
Hi Cindy, thanks for your review. We're sorry to hear that model SHXM88Z75N has not met your expectations. Bosch values your feedback as it allows us to identify areas for improvement. If assistance is needed, our customer care team is available at 800-944-2904 to provide real-time support. Thank you for choosing Bosch.
3 found this review helpful
Apr 8, 2023
Loving our new Bosch Dishwasher
[This review was collected as part of a promotion.] So Quiet! Thoroughly cleans dishes. Very good drying system. I love the adjustable 3 rack system. I can load so much more!
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Recommended
Customer review from bosch-home.com
Jan 3, 2023
Spotless clean
[This review was collected as part of a promotion.] I'd give this dishwasher ten stars if I could. The dirtiest dishes come out perfectly clean and dry every time! The flatware and glasses shine, no water spots. There's plenty of space to fit an entire days worth of dishes.
My husband installed it in less than an hour. It has a plug that didnt need to be hardwired.
I will never own another brand!
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Recommended
Customer review from bosch-home.com
Dec 26, 2022
Great Upgrade
[This review was collected as part of a promotion.] We are thoroughly delighted with our new Bosch 800 series dishwasher. Why did we wait so long?
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Recommended
Customer review from bosch-home.com
Dec 13, 2022
Spots won’t come out
I have only cleaned the outside of this per the directions on the Bosche website and there are spots that won’t come out on the front of the washer. I have only had it 6 months and they appeared much earlier, and I just now got around to looking into the warranty and apparently it’s not covered. I am really disappointed because this was an expensive washer and now it just looks old. I would recommend a different washer.
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Response from BoschAppliancesUSADec 15, 2022
Hi Laura, thank you for reaching out. We're sorry to hear about the trouble with your dishwasher. Our team would be happy to look into this to see if we may assist. Connect with us at 800-944-2904. Thank you.
2 found this review helpful
Nov 30, 2022
Sleek and quiet!
[This review was collected as part of a promotion.] We have a new home and wanted a dishwasher that would last 10 years so we decided on Bosch for peace of mind. We have had a Bosch dishwasher in the past in a previous home and it was by far the most reliable appliance we had! So a no brainer to get a Bosch dishwasher again.
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Recommended
Customer review from bosch-home.com
Oct 25, 2022
Very Quiet with Design Flaw
[This review was collected as part of a promotion.] Overall, this is a very solid, well designed, and extremely quiet unit. Our major concern is that the bottom rack handle is made of stainless steel, which often makes contact with the interior of the stainless steel door. This contact has resulted in rust on both components that will likely continue to get worse overtime. The unit is only four months old, which is disappointing. This dishwasher is easily 5-rated without this issue.
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Response from CSOct 26, 2022
Hi Andy, thanks for your review. We're sorry to hear about the issue with your dishwasher racks and we'd be happy to look into it. Please contact our customer service team at 1-800-944-2904 for further assistance.
Customer review from bosch-home.com
Jun 19, 2022
Best of the Best!
[This review was collected as part of a promotion.] When people told me that this was the quietest dishwasher available, I was skeptical. It is so quiet that there is a red light projected on the floor under it when it is operational. It is easy to load, has a shallow top rack for all the things that you worry will fly around in there (lids, serving utensils, measuring spoons etc.) The stainless liner and cleanable filter in the bottom make it the least "stinky" dishwasher that I have ever used. Seriously, it it THE best!
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Customer review from bosch-home.com
Apr 9, 2022
The BEST Dishwasher
[This review was collected as part of a promotion.] This dishwasher runs silent, cleans deep and is the best one I have owned thus far
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Customer review from bosch-home.com
Mar 13, 2022
My Bosch
[This review was collected as part of a promotion.] This is the 3rd Bosch dishwasher I've had and the same model. The only reason I've had so many is because I've moved three time and each new home, I immediately replaced the dishwasher with this one. With all three, they never needed service, so quiet you didn't know it was running and the interior is designed to hold any dish, bowl, platter, pots and pans you have. It also does a wonderful job getting everything clean and spotless. You can't go wrong with this one. During Covid there was a delay in getting mine and the dealer tried to talk me into another model. I refused any other and waited for this one to become available.
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Recommended
Customer review from bosch-home.com
Feb 12, 2022
Best dishwasher we've ever owned!
[This review was collected as part of a promotion.] Our new Bosch dishwasher is amazing. It is amazingly quiet and cleans the dishes better than anything else we've ever owned. The "my way" third rack is fantastic too! How did we ever live without it.
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Recommended
Customer review from bosch-home.com
Feb 5, 2022
Great dishwasher!
[This review was collected as part of a promotion.] Love this dishwasher. It's quiet, cleans well and has great loading capacity.
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Recommended
Customer review from bosch-home.com
Oct 23, 2021
Discouraged and disappointed
I will write only the facts. This product experience has been disappointing and perplexing.
Bought a Bosch SHXM88Z75N dishwasher May 2021, seeing good reviews from a testing organization and reviews from two (2) relatives. Unfortunately, my experiences differ from the testing-organization's results and from relatives' experiences.
First load, results were as anticipated; interior and dishes were clean. Subsequent loads, dishes remain dirty and debris remains on the door interior. Auto or Normal cycles are used with nominal rinse aid and 1T detergent per owners'- manual directions followed. More detergent, less detergent and more rinse aid are all attempted with no changes; dishes and interior remain soiled. Filter is cleaned every two cycles.
Have owned this product for five (5) months purchased from a local dealer. Dealership website requires customer contact any corporation for warranty issues. Called Bosch customer after owning product for two (2) months.
First call, local servicer flatly told me to call Bosch again; they would not do warranty work without contact from Bosch. Bosch had given me WO #, but servicer refused to accept it from me, the customer. Called Bosch customer service again; second WO# got me the same result, but this came from the dealership service department. Unless customer paid for warranty service, no service would be performed.
Where do I go and what do I do? The dishwasher is as loud as the 11-year-old GE it replaced; I can hear this new dishwasher from two (2) rooms away from the kitchen no matter what is being washed--pots, pans or dishes only.
Picture shows the interior floor after an Auto cycle. Owner's manual was thoroughly followed, scraping debris into trash before placing inside washer.
Though it's difficult to show the debris because of the interior lighting reflections, in person, it's noticeable and disturbing.
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Response from CSOct 25, 2021
Hi Kurt in Rochester, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Customer review from bosch-home.com
Sep 7, 2021
Simply Spectacular
[This review was collected as part of a promotion.] We love our Bosch Dishwasher. It replaced some expensive Italian model that was a nightmare. The Bosch is quiet, dependable, and easy to use. We have another one just like it in our vacation home and love it.
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Recommended
Customer review from bosch-home.com
Jul 12, 2021
Bosch dishwasher
[This review was collected as part of a promotion.] Bosch makes a fantastic dishwasher, perfect for my great room arrangement. It is super quiet so that it doesn't disturb people watching TV. It is efficient and the clean is sparkling. I would recommend a Bosch dishwasher 100% to any buyer. It is worth the price!
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Recommended
Customer review from bosch-home.com
Mar 3, 2021
Doesn’t rinse properly
Brand new. Have used it twice. Glass top of pot, glass bowl and glass Pyrex 6x8 did not rinse clean. Am certain other items are just as dirty. Not happy.
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Response from BoschAppliancesUSAMar 4, 2021
Catman, Thank you for purchasing Bosch 800 series dishwasher, sorry to learn of your rinse concern. You experience is not typical of our prior Bosch customers and we are eager to assist you with achieving best results. Please contact Bosch Customer Support at 800-944-2904 for assistance. For Tips on improving cleaning please refer to https://www.bosch-home.com/us/owner-support/get-support/support-selfhelp-dishwasher-not-cleaning
8 found this review helpful
Feb 28, 2021
2nd Time's The Charm
[This review was collected as part of a promotion.] I had a high-end Bosch that I bought new about 7 years ago. It needed several repairs, all out of warranty. Even then, it was not cleaning well. So I went with an equally high-end K*tch*n A*d. Terrible, terrible. Had a new-fangled spray arm that just would not work, no matter how many motors and parts were replaced, thankfully under warranty. Decided to go back to Bosch. During the pandemic, it was VERY HARD to find a suitable dishwasher that was available either for me to pickup or have delivered. Stumbled across this one and grabbed it. I must have gotten lucky since after I placed the order, I noticed it became out of stock! I installed it myself, as I have done many times over the years. This thing is amazing. Super quiet. Cleans everything completely. I'm one of those people that rinses the dishes before loading them into the DW. But I've stopped doing that. It cleans off dried egg yolks and other difficult to removed foods. Yes, I knock off the heavy food first. It even dries well, a complaint many have about Bosch DWs. But I typically use the setting Crystal Dry. I have had it roughly 1 month now. The only issue I had was this... 2 times very early on, I would start the DW, it would begin and after perhaps 3-4 minutes, it would stop and show on the display "Watertap". Huh? Doing some research, the common cause had to do with the water feed: either pressure too low, water line kinked or blocked, etc. I did not want to pull the DW out and did not. But it has never occured again. Funny thing is that both times it happened, I started the DW then opened the door before restarting it. No idea if that caused the issue, but I run it at least once and day and it never occured again. I have run all kinds of cycles and sometimes start it right way while sometimes I put it on delay. Every single time now, after those 2 early ones, it works. And it does an amazing job. Very pleased so far.
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Recommended
Customer review from bosch-home.com
Feb 22, 2021
Pure beauty
[This review was collected as part of a promotion.] This dishwasher is beautiful! It's easy to use and SOOOOO quiet ! Dishes come out so clean and dry . People complain about the design of the racks but I don't get it because they are highly functional . Absolutely beautiful !! Love it !
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Recommended
Customer review from bosch-home.com
Jan 28, 2021
Bosch dishwasher
[This review was collected as part of a promotion.] We have had two previous dishwashers that just did not wash properly. We were beginning to think there was something wrong with our water.
Just got this Bosch after Consumers Reports reviewed it. We are it love. It works excellent. Our dishes plate spotless. Beat choice and purchase. Finally - so satisfied.
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Recommended
Customer review from bosch-home.com
Dec 5, 2020
The true test was the thanksgiving dishes and it did...
The true test was the thanksgiving dishes and it did great! Cleaned the pots, pans and baked dishes! My glass coffee cups were spotless
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Verified Purchase
4 found this review helpful
Sep 17, 2020
Worth every penny!
[This review was collected as part of a promotion.] There are few things more enjoyable in life than opening a freshly cleaned load of dishes that are TOTALLY DRY! The CrystalDry feature on this dishwasher was a big selling point for us and it does not disappoint.
As an added bonus It's crazy quiet and we love the added space with the top rack.
The only improvements I would make are to the button operations and notification sounds. It's not always clear if/when the dishwasher cycles have started and ended. It took us about a week to get used to operating the different cycles.
Overall, a fantastic dishwasher!
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Customer review from bosch-home.com
Sep 14, 2020
Quiet, Clean and Dry
[This review was collected as part of a promotion.] I bought this dishwasher after my Kitchen aid dishwasher failed me after 10 years. It appeared I had just purchased my Kitchen aid that I was impressed with the KitchenAid cleaning, quietness and drying ability. However, I read reviews on Kitchen Aids that were not very good for the money. I had a home warranty program that gave me a run around which offered me a monetary settlement and difficulty for which I was angry and not satisfied with either. After thorough research and reading reviews in Consumer Report, I decided on at first to go with a lower priced Bosch that had excellent reviews. However, I had heard of how good the Bosch was from friends and family about its cleaning ability, but the drying was less than impressive. The reviews on the quietness and drying ability were all great for this model, so I decided to spend the extra money on the lower decibel model. I was impressed on how easy it was to install myself and how great all the factors that it had that I was looking for in a dishwasher. I load the dishwasher without having to rinse the dishes off as I had to do with the Kitchen aid and now, I have a life of “Quite, Clean and Dry” dishes!
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Customer review from bosch-home.com
Sep 12, 2020
Dishwasher
[This review was collected as part of a promotion.] The dishwasher is very nice and easy to use and install. It is quieter than my older dishwasher. For the price it is very nice. It cleans the dishes very well.
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Customer review from bosch-home.com
Aug 13, 2020
Beautiful ...but would wish for 2 changes.
[This review was collected as part of a promotion.] Functionality seems to be exactly as advertised. Washing has been flawless so far (1 month). Nice looking, dries nicely, and appears to check all the boxes, however.....
I would like to see change (1): Fingerprint resistant surface. The technology is there, just wish this had it so I could spend more time loading and less time cleaning fingerprints. :)
(2): Done Indicator. I want the red light to turn green when the washer has completed cycle (not turn off). Why? Because the light is off 95% of every day, so being OFF is confusing, instead, have the light go green when done, and stay green until someone opens the door, then turn OFF. This would have been such a better implementation that actually would be more useful.
These are 2 small asks, but since Bosch has everything else working splendidly, we might as well ask for the final pieces needed for perfection.
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Customer review from bosch-home.com
Aug 10, 2020
Awesome Washer
[This review was collected as part of a promotion.] Nothing but good things to say. Dishes come out clean everything, holds large amounts of dishes and The best part is how quiet this machine runs. No more turning up the TV just to hear it in the next room. Looks great, no complaints so far.
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Customer review from bosch-home.com
Jul 26, 2020
It’s even better than we expected
[This review was collected as part of a promotion.] We decided to replace our 15 year old Kitchenaid because it started making a different sound. After doing some of online research we went to Lowe's because the have such a large selection. We had intended to get a mid priced something but as we compared different manufacturers offerings the Bosch kept standing out as the best choice.
We installed it ourselves and were immediately impressed by how quiet it was. After using it for a few days we realized our dishes had never looked so good. Having three shelves is definitely an asset and we find that we can clean far more dishes per load than we ever could with our old one.
An unexpected bonus came when our son in law noticed it. He's a firefighter and they have the same model at his station. He says it has run there times per day for several years with no problems at all. That makes me confident that we'll never have any reliability issues.
We definitely made the right choice.
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Customer review from bosch-home.com
Jul 5, 2020
Best Dishwasher on the Planet!
[This review was collected as part of a promotion.] We have owned almost every brand of dishwasher out there but none of these even come close to the Bosch 800 series with Crystal Dry. Everything comes out sparking clean and dry...we mean everything! The silverware and dishes even feel silky clean. You can definitely feel the difference which is new for us. We replaced an LG that was 7 years old and this Bosch is on a completely different level of quality!
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Customer review from bosch-home.com
Jun 7, 2020
Scaringly quiet machine.
[This review was collected as part of a promotion.] Each time it suddenly pumps out its dirty water through the disposer it scares my wife, because it works so quiet, which you forget it's working. Yes, there are some flexibility inside, I feel like it takes more dishes now. We, family of four, cook at home every day, Most of the tine the utensils hilder in the third shell is enough. However, when it is not enough I need to use the huge utencil caddy, I wish it was designed not as a whole but seperable into 3 pieces. Hat is the only thing it needs. Another improvement could be status could be projected in the ground instead if a indicator light, it is still cool, but it could be cooler. I am still in love with this dish washer (hope my wife doesn't read this)