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Customer Reviews for Bosch Benchmark Series 36 in. W 19.4 cu. ft. Built-In Smart French Door Refrigerator in Stainless Steel, Counter Depth

Internet #315174234

Model #B36BT935NS

Store SKU #1005903707

  • Stainless steel panels and handles come pre-installed
  • Dual compressors and dual evaporators for the optimal freshness
  • Optiflex Hinge design allows for flush installation

Customer Reviews

  • 3.5
    out of 16 reviews
  • 64% recommend this product
Filter by:
Showing 1-16 of 16 reviews
😊
[This review was collected as part of a promotion.] It's working fine and looking good.
by
    • Recommended
    Beautiful looking fridge
    [This review was collected as part of a promotion.] We've had this fridge installed for about a year now. It still looks amazing, the stainless steel is very resilient to finger prints and other markings. Having the compressor not visible from the front really makes this appliance a statement piece in our kitchen. As you open up the fridge you will notice a massive freezer with plenty of storage, and the ice cubes it produce are these nice little cubes that everyone seems to really love. The fridge itself however doesn't have the most storage, as all counter depth refrigerators, it just isn't very deep, most people shopping for counter depth should be aware of that, however, This fridge is able to make up for a lot of that with its hight. Overall, we are very happy with our Bosch built in refrigerator and our entire Bosch line of appliances.
    by
      • Recommended
      Be Careful
      If you order this refrigerator from Home Depot, make sure you know how it will be delivered and installed ahead of time. No where in the order information or pending delivery information from Home Depot was the SMALL detail that they willnot even bring the refrigerator into your house. How they expect a home owner to DIY this is beyond me. We are returning this item (within the 48 hour period) and getting something from a supplier that will actually do the job.
      by
      Response from BoschAppliancesUSAApr 29, 2024
      Hi Regretful, thank you for sharing your experience with us. We are sorry to hear about this issue with the installation you encountered, and we apologize for any inconvenience caused. Your feedback is important to us, and we appreciate your input. If you have questions or concerns, please don't hesitate to reach out to our customer care team at 1-800-944-2904 for real-time assistance. Thank you once again for reaching out and for choosing Bosch. BoschAppliancesUSA
        Keeps food fresh longer
        [This review was collected as part of a promotion.] We have had our new Bosch refrigerator for about 6 weeks and notice how much better food keeps than before with our previous Sub-Zero.
        by
          • Recommended
          The fridge is nice, however, the freezer does not work. For the amount of money paid, it should work.
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          Response from BoschAppliancesUSADec 20, 2023
          Hello, thank you for your review. We're sorry to hear about the trouble you are having. Our support team would be happy to look into and assist with this. Connect with our team directly for assistance. Thank you! BoschAppliancesUSA
          • Verified Purchase
          Poor quality
          [This review was collected as part of a promotion.] Poor quality design. Brand new and ice maker doesn't work. Bosch website is awful and there is no obvious way to submit warranty claims. Avoid.
          by
          Response from Bosch Home USNov 17, 2023
          Hi Eric, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. If service is needed you can use the following link to schedule a service visit online: http://bit.ly/3Xdx2h7 or if real-time assistance is needed with scheduling we would invite you to connect with our Care Team at 800-944-2904. Thank you and have a great day.
            A Great Refrigerator with value added featured
            [This review was collected as part of a promotion.] It's a great Refrigerator that is beautifully designed and appears quite sturdy and performent. I liked it's subzero feature and the way it's connected to my phone for all notifications. I was notified several times by the app about the door open which happened by chance. I would like the refrigerator door to to get opened by some push button or app for older people suffering with arthritis and have more space in it. Otherwise, its a good trustable model.
            by
              • Recommended
              by
              • Verified Purchase
              1 found this review helpful
              bosch built in
              [This review was collected as part of a promotion.] Fine refrigerator
              by
                Great Appliance
                [This review was collected as part of a promotion.] Love this refrigerator. It takes a bit to get used to the long and thin realestate, but all is great!
                by
                  All around great appliance
                  [This review was collected as part of a promotion.] Overall we have been happy with the refrigerator. Works well, clean lines and nice drawer setup. Only downside is the shelves are a bit shallow as are the door compartments.
                  by
                    • Recommended
                    Old vs. New
                    We've been extremely happy with this unit, purchased in 2015. It's stunning inside and out and has the storage capacity and type we need. We are moving, however, and wanted to buy the same unit for our new home. Alas, Bosch has redesigned the drawers, and the crisper space has diminished significantly. We're only a household of two but we love our vegetables. Alas, we've moved on to another brand. Too bad. I really love our fridge.
                    by
                      • Recommended
                      Great Refrigerator
                      [This review was collected as part of a promotion.] I like the nice clean looks. The Home Connect app is a bit spotty but when it works, it is nice to have. The bins are a bit small but that is the price you pay for a french door. I like the way the freezer compartment is arranged. I love the round shape of the ice cubes. All in all we are pleased.
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                        Poor Design
                        The wide drawers are not efficient. I hate having to open both doors just to pop something back in! Makes no sense. I'd be interested in getting replacement drawers if I could so that I could just open one drawer for the side that I need to take something out or putting it back in. Is that possible?
                        by
                        Response from CSFeb 16, 2022
                        Hi Mary Pat, thanks for your review. We appreciate your feedback and have forwarded it to the appropriate group as we strive to continually improve our products and your experience. Your configuration is the only current option for the drawers. If you need further assistance, please contact our 24/7 customer service team at 800-944-2904 for real-time support. Thank you.
                          Very disappointing
                          I am very unhappy with this refrigerator. I paid almost $8,000 extra for the option of getting this built-in from the developer of my new house ( Irvine Pacific). I hope they will agree to replace it with another brand. This unit does not have much room inside. It has bulky heavy doors. The door mounted shelves are very narrow. A lot of bottom of this refrigerator is taken up by the equipment. Very dissatisfied.
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                          Response from CSAug 6, 2021
                          Hi Mike, thank you for your review and we're sorry to hear of your disappointment with your appliance. We value your feedback and we will be sure to forward this to our product team. If you have any additional questions or concerns, please contact our 24/7 customer service team at 800-944-2904.
                            Benchmark Built-In Refrigerator - Perfect
                            [This review was collected as part of a promotion.] We installed this unit a month again if fits perfectly into our new kitchen remodel, and performs flawlessly.
                            by
                              • Recommended
                              Showing 1-16 of 16 reviews