#1 Home Improvement Retailer

Customer Reviews for BrassCraft 1/4 in. x 25 ft. Power Pistol-Grip Drum Auger

Internet #202755049

Model #BC86250

Store SKU #157630

Customer Reviews

  • 3.9
    out of 361 reviews
  • 79% recommend this product
Filter by:
Showing 1-30 of 361 reviews
Work as expected. I am satisfied with this product.
Work as expected. I am satisfied with this product.
by
Response from BrassCraft MfgMar 31, 2017
Joseph – Thank you for your feedback! We appreciate you taking the time to let us know you are happy with our product.
  • Verified Purchase
  • Recommended
Clog Free
Very satisfied with this snake/auger. Only used once so far but I can see that this was a good investment. Was worried that it only being 1/4 inch that it may not work as efficient but it actually worked great and went down my pipes very easily due to its size. Had my drain cleaned out in 5min. Had to use almost the entire 25ft due to the distance of my clog. Did not use the drill attachment option. I hand cranked it and it did fine. Saved me a weekend service fee of a plumber that would definitely have been over $150. Very easy to use and would definitely recommend.
by
    • Recommended
    I had a stopped up shower drain....I knew the problem from the beginning....a buildup of hair. L...
    I had a stopped up shower drain....I knew the problem from the beginning....a buildup of hair. Let's face it snake a drain takes some effort and learning the tricks to get the snake to navigate the p-trap and on downstream. This product held up. I'm kinda rough on things...was glad to see it didn't fall apart on me. Good to go for the next unclogging next year.
    by
    • Verified Purchase
    • Recommended
    My problem was an outside drain. A Home Depot employee gave me detailed instructions and everythi...
    My problem was an outside drain. A Home Depot employee gave me detailed instructions and everything worked out well.
    by
    • Verified Purchase
    • Recommended
    Between buying $55 dollars in chemicals that may or may not clear my clog I choose this! The Home...
    Between buying $55 dollars in chemicals that may or may not clear my clog I choose this! The Home Depot associate helped me with the decision to purchase this "and" a chemical cleaner to clear my stubborn clog. First, I cleared the clog from my double sink with the tool and then the remaining length of pipe with chemical to assure that I cleared the gunk from my pipes. I didn't realize how double sinks worked and the combination helped to address my issue. Thank you to the associate who helped me.
    by
    • Verified Purchase
    Did the trick!
    I've never used a snake before! Happy to report I pulled out a big glob of hair and such from my daughters shower and it drains perfectly!
    by
      • Recommended
      Works best
      After 2 bottles of overnight drain cleaner soakings, I still had a slow drain. I tried the auger once at it's full length and the tub drain was open for business!
      by
        • Recommended
        Good design and easy to use, but the handle broke off after only one use. Will try something a li...
        Good design and easy to use, but the handle broke off after only one use. Will try something a little more sturdy next time.
        by
        Response from BrassCraft MfgMar 3, 2017
        Tweetiecat - We are sorry to hear the handle broke on this Drum Auger. Please contact our Customer Support Team at 877-272-7755 for assistance.
          Power Drum Auger
          Broke on the first use. Brake does not hold cable tight. Do not buy this item.
          by
          Response from BrassCraft MfgMar 3, 2017
          Rphelan01 - We are sorry to hear about your experience with this product. We would like to get more information regarding your experience. Please call our Customer Support Team at 877-272-7755 and reference this review.
            I didn't have high hopes for this product, but I was pleasantly surprised in how well this worked...
            I didn't have high hopes for this product, but I was pleasantly surprised in how well this worked. I had a floor drain that had dirt blocking it (likely from 20+ years of no use) and this auger cleared it quite easily. I know it was dirt because I cleared the first couple inches of dirt as far as I could reach with a screw driver. I filled the drain with water, connected my drill to this auger and slowly fed it down the drain clearing the drain easily and within 5 minutes and patiently feeding the auger, the water drained. I poured about 10 gallons of water down the drain to make sure I flushed any remaining gunk all the way through the system. I then ran the auger down the drain a second time and the auger came out totally clean on the second run. For the price, this saved me a plumber visit that would have likely been $150+. I'll admit an extra pair of hands while one person runs the drill and holds the pistol grip, while the second person handles the feed of the auger. If you use a drill that has multiple speeds, run it on the slowest speed and the auger will easily move around bends in the pipe and clear clogs.
            by
            • Verified Purchase
            • Recommended
            Easy to use design. I like the simple wedge design...
            Easy to use design. I like the simple wedge design lock that locks down on the cable once it has been feed into the pipe. The lock is a simple clamp operated by thumb pressure.
            by
            • Verified Purchase
            Got the job done. Be sure you stick the...
            Got the job done. Be sure you stick the base of the auger really close to the drain before you start spinning the handle.
            by
            • Verified Purchase
            Worked very good for me. It saved me from calling a plumber so it was well worth the price.
            Worked very good for me. It saved me from calling a plumber so it was well worth the price.
            by
            • Verified Purchase
            A child could use it
            I am so pleased with my purchase. It was so easy to use, my seven year old was able to assist me in clear the clog. I thought I needed a wider tip in order to pull the plug out. But it would have interfered with the flexibility. And pulling the entire plug, instead of breaking it up, my have reinforced the plug. I highly recommend this product.
            by
              • Recommended
              Worked really well, had to have two goes because my blockage was right at the end of the 25' and ...
              Worked really well, had to have two goes because my blockage was right at the end of the 25' and the first time I didn't go to the end of the cable. Moving the unit back an forwards once you are at the blockage loosened it enough that the weight of water in the pipe pushed it downstream. Way cheaper than a plumber. Note the cable is not attached at the end so make sure it is well clamped before pushing and pulling it.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Product worked very well. Easy to use when attached to a drill. Better than other models that a...
              Product worked very well. Easy to use when attached to a drill. Better than other models that are supposed to automatically advance and retract the cable because a) the cable clamp works well and easily and b) in the process of advancing the cable you can get a good feel for the restrictions and blockages. My only complaint is same as others have expressed - that since the cable end is not attached to the spool you need to be careful not to completely withdraw it from the drum.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Dangle very easily, but it could be my experience...
              Dangle very easily, but it could be my experience level.
              by
              Response from BrassCraft MfgFeb 15, 2017
              Hi Nate – We are sorry to hear about your less than satisfactory experience with our Power Pistol-Grip Drum Auger. Please call our customer support team at 877-272-7755. We can assist you with operating instructions and any other questions you might have.
              • Verified Purchase
              Its a nice idea thats it! its made of Plastic EXCEPT FOR THE SNAKE Metal and shaft for drill is v...
              Its a nice idea thats it! its made of Plastic EXCEPT FOR THE SNAKE Metal and shaft for drill is very cheap/plastic internals used it less than 5 minutes and broke the engineers that designed it must have never cleaned a drain in there lifes what ever happened to quality and pride in your designs would not Recommend to any one! its going back to store. Don't wast your time or money on it
              by
              Response from BrassCraft MfgFeb 15, 2017
              We are so sorry that this was your experience and we’d love the chance to speak more with you about it. Please reach out to our Customer Support Team toll-free at 877-272-7755 and reference this review.
                Talk about being surprised! This was a cheaper brand and worked like a champ. I was so impresse...
                Talk about being surprised! This was a cheaper brand and worked like a champ. I was so impressed how well it worked with my Milwaukee Drill. Worked on a bathroom sink doing a dirty job effortlessly.
                by
                • Verified Purchase
                • Recommended
                1 found this review helpful
                I used the snake for a problem that required a...
                I used the snake for a problem that required a much longer snake. I have a few income properties. The following week I used it again. I only needed 10 feet and it did the job easily. I hope they have a replacement snake that can be assembled into this fixture when it breaks .
                by
                • Verified Purchase
                1 found this review helpful
                This drill is not strong enough to go half way...
                This drill is not strong enough to go half way of its length.
                by
                Response from BrassCraft MfgFeb 16, 2017
                Huy,
                Thank you for your feedback! We apologize that this item did not live up to your expectations. If you have any other feedback, questions, or concerns, please feel free to reach out to our Customer Support Team toll-free at 877-272-7755.
                • Verified Purchase
                An outstanding piece of equipment - read other reviews and watched the YouTube video before purch...
                An outstanding piece of equipment - read other reviews and watched the YouTube video before purchasing - ease of use and exceptional results prompted me to write this review. I had a clogged shower drain that I had worked on with an old, conventional snake I had (no rotary option) that was useless in unclogging the drain. Two passes with the BrassCraft and the huge, ungainly mass of accumulated material was removed and the drain restored to full flow. Very impressed & highly recommended.
                by
                  • Recommended
                  Picked it up at the warehouse. Used it to clear a clog between the kitchen sink exterior trap and...
                  Picked it up at the warehouse. Used it to clear a clog between the kitchen sink exterior trap and the main sewer line. Worked perfectly.
                  by
                    • Recommended
                    Good product. Easy to use.
                    Good product. Easy to use.
                    by
                      • Recommended
                      Unit was light weight and easy to handle. Worked very well. Very pleased with it.
                      Unit was light weight and easy to handle. Worked very well. Very pleased with it.
                      by
                      • Verified Purchase
                      • Recommended
                      DIY Plumbing money saver
                      This tool worked great to clean out the tub drain, used it to push the line down from the overflow vent at the top of the tub down to the p-trap and clean out some hair and gunk, saved a couple hundred dollar plumber bill.
                      by
                        • Recommended
                        Easy to use and it accomplished it's purpose (twice! On...
                        Easy to use and it accomplished it's purpose (twice! On the sinks in the kitchen and the bathroom) might want to place the instructions in a small folder attached to the augur at point of purchase instead of the reverse of an appliqué on the augur-better to keep for future reference.
                        by
                        • Verified Purchase
                        The tool performed great it was a bill saver...
                        The tool performed great it was a bill saver
                        by
                        • Verified Purchase
                        Horrible purchase
                        Broke within the first hour of using it. Extremely weak.
                        by
                        Response from BrassCraft MfgJan 24, 2017
                        Hello Rodz,
                        We are sorry to hear of your recent experience with our Power Pistol Grip Drum Auger. These pistol grips are compatible with most sink, shower and tub drains. Please contact our Customer and Sales support team at 877-272-7755 with the model or part number and reference this review. We would like the opportunity to provide customer support on the product you purchased.
                          Worked as expected. Coil bent. Clog was removed....
                          Worked as expected. Coil bent. Clog was removed.
                          by
                          • Verified Purchase
                          Showing 1-30 of 361 reviews