#1 Home Improvement Retailer

Customer Reviews for BrassCraft 3/8 in. FIP Inlet x 3/8 in. Compression Outlet 1/4-Turn Straight Valve

Internet #202047068

Model #G2R10X C1

Store SKU #392457

  • Straight valve compatible with iron pipe
  • Smooth on/off flow control with a quarter-turn 90° handle
  • 100% leak tested to ensure reliable, leak-free performance

Customer Reviews

  • 4.4
    out of 137 reviews
  • 90% recommend this product
Filter by:
Showing 1-30 of 137 reviews
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
nice
Good quality, worked as it should
by
  • Verified Purchase
  • Recommended
Added new shutoffs along with new faucet
I recently installed a new bathroom sink faucet and decided to add shutoff valves on supply lines; this was a great option......nice quality, easy installation.....works perfectly.
by
  • Verified Purchase
by
  • Verified Purchase
Was easy to install; appears to be good quality. ...
Was easy to install; appears to be good quality. The quarter turn shut off is certainly easier than the old, multiple turn valve that I replaced. The new valve does slow down the rate of refill to the tank but it's not a big deal.
by
  • Verified Purchase
Incorrectly packaged, open box before buying
The item works, which saved it from a 1 star rating, but the box contained a right angle connection instead of straight. Perhaps I should have opened the box to protect myself from company mistake from the unopened box, but I didn't think it should be necessary. I will next time.
by
Response from BrassCraft MfgNov 9, 2022
Hi BenM,
Sorry to hear and thank you for sharing this feedback. We back our products 100%. Should you require the straight connection please contact our Customer Service Team at 1-800-345-3358 and we will gladly assist.

-Masco Canada/BrassCraft
  • Verified Purchase
The 1/4 ball valve is an excellent replacement of any...
The 1/4 ball valve is an excellent replacement of any old gate valve.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I don't want to do a review YET you keep sending it
STOP SENDING ME THIS REMINDER
by
Response from BrassCraft MfgAug 29, 2022
Hello,

This BrassCraft and we do not send emails out. Contact the retailer to stop sending emails. We hope your valve is above the one star rating you gave.

Regards,
BrassCraft
  • Verified Purchase
backyard plumber
It was the right part for the right job
by
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
Plumbing
It leaked, had to reuse the the old one for the night
by
Response from BrassCraft MfgApr 21, 2022
Thank you for your review. We would love to get your opinion on what you liked or disliked about our product. It is through feedback like yours that we can improve. Please contact our Customer Support Team at 877-272-7755 and reference this review. We look forward to you choosing BrassCraft products in the future.
  • Verified Purchase
My purchase was not a good experience which has nothing...
My purchase was not a good experience which has nothing to do with the quality of the product. I purchased a BrassCraft 3/8 in. FIP Inlet x 3/8 in. Compression Outlet 1/4-Turn Straight Valve only to find when I got home the WRONG one was in the box. Not a huge deal if I lived near the store but when you live 45 minutes away and gas prices through the roof, makes for an irritated person.
by
Response from BrassCraft MfgApr 15, 2022
Hello,
Thank you for taking the time to tell us of your experience. We are always looking for ways to improve our products and we hope that you keep BrassCraft in mind for future projects. If you need additional support, please contact one of our Customer Service Representatives at 877-272-7755.
  • Verified Purchase
I woke up and found water on my bathroom floor....
I woke up and found water on my bathroom floor. The valve for my toilet supplie line had let loose. So I picked up a new valve and a flexible supplie line wiel I was at it. The install took about 10 minutes. Everything is holding and the valve works perfectly
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
Love the single quarter turn on off! No stripping out...
Love the single quarter turn on off! No stripping out the knob like the old one.
by
  • Verified Purchase
I only bought this 1/4 turn valve out of a...
I only bought this 1/4 turn valve out of a hope that it would be less likely to fatally corrode in the open position. I have yet to install it. They are easy to install which is nice because you have to do it often. BrassCraft mult-turn valve that it needs to replace will not turn and the cheap handle can not withstand the torque of a wrench or pliers. Of course you never know that until there is an emergency. Sad to say this bad quality is made in America. Please make something four times as expensive that I can rely on. I have some valves in the house from 1925 that work just fine.
by
Response from BrassCraft MfgJan 19, 2022
Hello,
Thank you for taking the time to tell us of your experience. We are always looking for ways to improve our products and we hope that you keep BrassCraft in mind for future projects. If you need additional support, please contact one of our Customer Service Representatives at 877-272-7755.
    Quality valve with no leaks upon installation....
    Quality valve with no leaks upon installation.
    by
      by
        Very easy to install and use with only having a...
        Very easy to install and use with only having a 1/4 turn from on to off.
        by
          Stop with the review requests PLEASE
          I am rating this 5 stars to hopefully convince the Home Depot computer to cease and desist sending me a request to rate it every few weeks. I purchased it thinking I would need it for a repair. As it turned out I did not need it but kept it in case ....
          by
          • Verified Purchase
          The customer service is rotten and I would never buy...
          The customer service is rotten and I would never buy from Home Depot again. The workers are very inexperienced
          by
          Response from BrassCraft MfgOct 25, 2021
          Hello HomeDepotCustomer,

          You have reached a review of a BrassCraft product and cannot comment on Home Depot. If you are not satisfied with the valve, please call BrassCraft at 877.272.7755 so we may assist you.

          Thank you,
          BrassCraft
            by
              Showing 1-30 of 137 reviews

              Frequently Bought Together

              +
              +
              Price:
              $10.40

              Compare Similar Items

              current item

              Connection

              FIP x Comp

              FIP x Comp

              FIP x Comp

              FIP x Comp

              Material

              Brass

              Brass

              Brass

              Brass

              Inlet Diameter (In.)

              3/8

              3/8

              1/2

              3/8

              Outlet Diameter (In.)

              3/8

              3/8

              1/2

              3/8

              Compatible Pipe Material

              Galvanized malleable iron

              Galvanized malleable iron

              Galvanized malleable iron

              Galvanized malleable iron