Customer Reviews for Brookside Cara Upholstered Black Full Platform Bed Frame with Square Tufted Headboard

This bed has major design flaws. The peg supporting the middle of the bed are too thin. Any lateral movements will eventually cause the pegs to buckle, the metal screws that holds the peg into place will even dig a pit out of the pegs and no longer able to secure them in place. At least once a week I have to craw on the floor and push the pegs back into place. Bed collapsing is a high possibility

Twisted legs in less than 2 months ...I prefer to just use a box spring instead of buying this just to install it and throw it in trash in less than 2 months . All the supports starting bending and making a noise.

I am really disappointed in this bed frame. I just bought it a month or so ago and already it has fallen apart TWICE. I had to remove the mattress and put the center pegs back up because they kept falling right off, everytime I sat down the bed leaned side to side, The wooden side by the headboard already cracked, and my mattress sunk in. I had to use a rope to tie the two center pegs together to keep it sturdy. I mean this is insanely cheap and terribly made. I understand it was a great price for a bed frame, but A bed is supposed to last several years not 3 weeks. Would not recommend. On the phone with CS right now to see what they can do.

Purchased 1 King and 1 California King sized frames in Cream. We unboxed and assembled one frame, following each of the instructions included in the assembly manual. Assembly was not very difficult, and that's about the only good thing about our experience with this product. We noticed some dirt (dark marks on the cream headboard) right out of the box, but decided to look past it considering the price paid and the logistics involved with re-boxing and returning the product back to the store. A few components of the bed did come across as cheaply constructed, but again...we figured that the sum of it's parts might lead to a sturdier bed rather than focusing on individual pieces. Well, fast forward a couple of weeks of normal use, and the frame has broken a week outside of Home Depot's 30 day return policy. I find it hard to believe that this bed is supposed to support a total weight capacity of 650lbs, when a combined weight of no more than 300lbs during regular use has led a complete collapse of the inner legs supporting the slats. Photo attached -- you be the judge of whether the thickness of the legs supporting the slats indicate "quality". These same legs are now scratching our hardwoods floors unless checked and straightened before putting any weight on the bed. Not happy with this purchase at all and have been on hold with Home Depot customer service for over an hour now trying to speak to someone to discuss options...

Purchased 1 King and 1 California King sized frames in Cream. We unboxed and assembled one frame, following each of the instructions included in the assembly manual. Assembly was not very difficult, and that's about the only good thing about our experience with this product. We noticed some dirt (dark marks on the cream headboard) right out of the box, but decided to look past it considering the price paid and the logistics involved with re-boxing and returning the product back to the store. A few components of the bed did come across as cheaply constructed, but again...we figured that the sum of it's parts might lead to a sturdier bed rather than focusing on individual pieces. Well, fast forward a couple of weeks of normal use, and the frame has broken a week outside of Home Depot's 30 day return policy. I find it hard to believe that this bed is supposed to support a total weight capacity of 650lbs, when a combined weight of no more than 300lbs during regular use has led a complete collapse of the inner legs supporting the slats. Photo attached -- you be the judge of whether the thickness of the legs supporting the slats indicate "quality". These same legs are now scratching our hardwoods floors unless checked and straightened before putting any weight on the bed. Not happy with this purchase at all and have been on hold with Home Depot customer service for over an hour now trying to speak to someone to discuss options...

It looks great and it was easy to assemble.

I bought this bed for a spare bedroom so I haven't personally slept on it. It was packaged fairly compact, in fact I thought I might be missing some boxes! Everything was nicely packaged inside of a zippered pouch in the headboard. The bed was extremely easy to put together by myself and looks great! All in all I'm extremely satisfied with my purchase and would definitely recommend for the cost.

Great bed for the price. Easy to assemble also.

I literally just gave this bed a 5 star very positive review just hours ago... & about an hour ago my husband & I sat on it watching a movie & it just collapsed right in the middle, the plastic middle legs broke on both sides, & the side rail connected to the legs on my husband's side cracked exposing the super cheap wood inside that was used to construct this bed, I'm talking about the wood inside the fabric, not the pretty sturdy looking wood that you can see on the outside. super upset, the bed didn't even last a whole month, 22 days & my pretty bed is now in pieces as I lay on my bed on the floor. $135 in the garbage.. nothing is made to last anymore it's just sad.

I LOVE this bedframe. I wanted a more grown up looking frame, before this we just had a simple platform for our mattress. the sale was a super nice price, I wasn't expecting much for $100 but it's so beautiful & seems to be holding up well. I'm a bigger girl & my husband is a solid 215lbs as well & the bed feels sturdy, doesn't even make a squeak during well, you know...lol it looks waay more expensive than it was as well which is a nice bonus. also I was able to put this together all by myself while he was at work, thanks to the instructions being easy to follow.

I really liked the bed frame but there were a few things that made me not give it a better review. First off, the padded backboard arrived dirty. There seems to be some sort of water stain and very evident finger prints, which I assume are from when they packed everything. I din't mind that so much as things can be cleaned. Assembly is as said by many, very easy and can be done by 1 person within an hour. What made me give it such a poor rating was after 1 week and a half of use, the center legs have already snapped. I've tried fixing them and resetting them but they keep snapping.

Seemed great for one night until two support legs already cracked doesn't seem too sturdy

This bed only held up for week! It’s my 15 yr. old, 100lb daughter’s bed. I purchased it because of the price and style. But the feet are plastic which has cracked and the center support wood peg is to small to properly support any amount of weight. The supports have broken and the bed has collapsed. Home Depot can’t provide replacement parts from the vendor and they no longer even stock the full size bed.

Looks great in my little studio apartment! I bought a Tempur Pedic Twin XL mattress and adjustable and it fit perfectly inside the frame! The measurements were accurate and assembly was very easy with easy-to-follow instructions! No damage and all parts and tools were included! I really wanted the adjustable, but other frame options were more expensive and wouldn't fit one! I almost went with the Twin size but wanted something more grown up and the cost for Twin and Twin XL was practically the same at Tempur Pedic so I went with the bigger option. Thanks to this bedframe I'm very happy with my decision and would recommend to anyone in the same position!

Easy to assemble. Not squeaky. Looks exactly as pictured. My grandson is happy with it.

This bed was so easy and kind of fun to put together. My husband and I assembled it in under 30 minutes and it was simple instructions. The fabric is really nice and high quality! My son thinks it is the coolest bed. I would order the same one again in a heart beat.

This is an awesome bed! It is very durable and well made! I love the color choices!

It isn’t study and wood cracks. The sides and headboard are wobbly. Didn’t last even a year

these beds are the most horrible pieces of furniture I've ever purchased in my entire life. unfortunately I purchased 3 for my daughter's and all 3 of the beds are falling apart. they are not sturdy, very flimsy and a waste of money. DO NOT PURCHASE I wish I could give 0 stars.

A waste of money and time. This bed was broken after three months. Very poor quality.

So I bought this almost a year ago, 10.5 months to be exact. The support legs broke as my teenage daughter flopped down on it, which I understand shouldn't have happened but non the less. I called the customer service first let me just say there was nothing automated a person answered the phone within 10 seconds, then transferred me to another person who answered within seconds. She got on and helped me right away, and they're are sending me a whole new replacement frame. The customer service was amazing and I would totally recommend this to anyone knowing how nice and quick they are. The new frame she said has metal support legs so this issue shouldn't happen again. I will definitely by from this manufacturing company again.

Poor quality, bed frame breaks into pieces after 8 months of used.

Its not sturdy neither heavy duty. It breaks easily. Cheap material

This bed frame sucks! I bought 3 of them at the same time for my kids because we were getting ready to move into our new house and they needed new beds. Within a week, all of the legs on all of their beds started to shift in opposite directions causing them to become very loose and eventually some breaking off completely. I tried to doctor them up myself, but there's just no fixing them. Now, everytime my kids sit onto their bed, the whole bed just shifts and they're very wobbly, they're BARELY standing at all! DO NOT WASTE YOUR MONEY, DO NOT BUY THESE VERY POORLY MADE FRAMES!!!

Was nice when I got it. I wasn't expecting much since it was super cheap. I'm less than 150 lbs and the frame starting to bend after only a few months and the damage done was unfixable. The screws starting coming up from the boards and wouldn't go into the predrilled holes again.

This frame squick everytime you move middle legs support is so weak they broke i would not buy a bed from home depot again

Rating provided by a verified purchaser

The fittings do not line-up, therefore, the bed cannot be put together.

I put this bed together n October, it is now April and the bed already broke. My son is 4 and it broke!

Legs on frame not sturdy. Not Worth it much rather pay more for somwthing that will last longer.