#1 Home Improvement Retailer

Customer Reviews for Bruce American Originals Natural Oak 3/4 in. Thick x 3-1/4 in. Wide x Varying L Solid Hardwood Flooring (352 sqft / pallet)

Internet #303623112

Model #SHD3210P

Store SKU #1002832445

  • Expertly crafted in USA with solid oak; a renewable resource
  • Durable nail down install on/above grade and refinish up to 3x
  • Lifetime Limited Warranty for best in class protection from wear

Customer Reviews

  • 4.1
    out of 1,165 reviews
  • 74% recommend this product
Filter by:
Showing 1-30 of 1,165 reviews
Home Delivery beware!
Let me start by saying this review is based on how this flooring was delivered not the product itself. So we ordered a box of flooring to finish our bedroom closet floor and had it delivered to our home. We have used this flooring in other rooms and we’re satisfied with it. The pictures below represent how this was delivered. The 7ft box was cut in half and then there were 3 random pieces packed separately. If this is how Home Depot delivers products beware! Unacceptable!
by
Response from AHF Products TeamMar 25, 2024
Hi there!

Thank you for taking the time to post a review. 

We apologize for the inconvenience caused by the damaged delivery. Your satisfaction is top priority

If you have any questions about our Bruce products, please feel free to contact our customer service again by phone at 1-866-243-2726.

Have a wonderful day! AHFProducts
    Sample Color was SO misleading!
    Purchased a sample of Brown Earth from home depot (in order to get a larger sample size for more accurate color depiction). Loved it and it was very similar to the colorof the flooring in the rest of our house. Ordered enough to do the two rooms we needed too. Waited weeks for it to come in, picked it up at the store, rented a trailer, drove it home, unloaded all 2000 lbs of it into the house and it is SO different from the sample. Having to load it all back up, rent the trailer for another day and drive it back to iur home depot to return all of it and start the process over again. Timed the entire project around this flooring, so it was ready to lay after we picked it up and now we are set back another few weeks while we try to find a better colored flooring.
    by
    Response from AHF Products TeamJan 19, 2024
    Hello,

    Thank you for contacting us with your comments. We were disappointed to read that you have had a negative experience with your Bruce floor, and we apologize for any inconvenience you were caused.

    The samples that are available serve as a general representation of colors present in the product but may not be able to capture the full variety of color variation and natural characteristics found in the actual product due to its smaller size.

    If you would like to review this further with us,  please contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. AHFProducts
      Most of pieces were dark, small, low grade and unusable
      I had expected these were shipping locally, but they arrived late from central. It appeared most of the boxes were returned by previous buyer as they were dark, small and poor packaging. The stock is probably old as these have only 2 air slots. Most of the latest wood have 3 air slots. I would buy from LL or F
      by
      Response from AHF Products TeamJan 2, 2024
      Hi there! Thanks for taking the time to post a review. We regret to hear that your new floor doesn't meet your expectations.

      Color variations in hardwood are a natural occurrence due to species, age, wood characteristics, and exposure to light. This product is packaged randomly; however, we would expect there to be a good mix on lengths in the carton. 

      We do not have individual representatives to inspect your floor; therefore, rely on our flooring retailers who are trained and authorized to inspect them for us.

      The sales receipt is required by both the retailer and AHF Products.

      If this is a warrantable issue,the Home Depot will then be able to file a claim with AHF Products.Again, we apologize for the inconvenience you have experienced.

      I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. AHFProducts
        Get the Barista Brown!
        Love the barista brown! Don’t regret at all… if they don’t have it online you can go to the pro desk and they can use another site to find more.
        by
          • Recommended
          1 found this review helpful
          Small pieces. What I am supposed to do with that?
          I am extremely dissatisfied with my recent order. Upon opening the first two boxes of my order, I was disappointed to find that the product consisted solely of way too small, inadequate pieces. It is impossible to complete a proper floor installation with these pieces, making this purchase a complete waste of my money. This level of quality is just unacceptable.
          by
          Response from AHF Products TeamFeb 7, 2023
          Hi there,

          Thank you for taking the time to post a review. We are sorry for the excessive number of short boards you received. Our products are packaged randomly; however, we would expect there to be a good mix on lengths in the carton. We recommend having the flooring team initiate a warranty claim for an excessive amount of short planks.

          We strive to provide you with the best possible service and when you feel that it fails to meet your expectations, it’s important for us to know.

          We hope this information is helpful. If you have any further questions, please feel free to contact our customer service again by phone at 1-866-243-2726 AHFProducts
            1 found this review helpful
            Tinted Tea
            The tinted tea color was exactly what I wanted. My husband put this floor down having never laid hardwood before. We get compliments on the floor all the time! I was surprised with how thick the pieces were and the quality seems really good—though time will tell with three kids!
            by
              • Recommended
              1 found this review helpful
              Looks great
              Installed sugar white 5 in. as the 3.25 in. was unavailable, HD website showed plenty inventory available when we ordered but we received a back order / cancel email close to delivery date so we had to scramble and get the 5 in. one instead. Luckily supplier has this one in stock. it’s high gloss but maybe because of the muted color the sheen wasnt so glaring. Looks more like a semi gloss. Going to be easier on cleaning vs the wire brushed or distressed ones. Looks great hope it lasts long.
              by
                • Recommended
                The Floor is exactly as described....
                The Floor is exactly as described.
                by
                • Verified Purchase
                beautiful flooring
                I used 10 boxes of Bruce Natural Red oak flooring on my kitchen floors. there were no damaged boards in the box. I watched the installer as he worked. I highly recommend this product.
                by
                  • Recommended
                  1 found this review helpful
                  Excellent Hardwood Flooring
                  Used this product in a couple of bedrooms to replace carpets. This is a excellent product that looks great installed, and was easy enough for me to diy it without screwing it up. The boards joined together very well and I had virtually no real problems with warped or cupped planks, I actually used every single piece and had zero scrap…amazing. The finished product looks exactly the same as my professionally finished floors that cost more than 3X as much!
                  by
                    • Recommended
                    2 found this review helpful
                    Not what I was expecting
                    I was mislead by all the reviews and information regarding this product. I purchased 11 cases, but will be returning all of them after opening the first box. The longest board was only 69" and warped, the next 55". Out of all the boards, the average length was 21". There were a total of 55 pieces, so half of them were smaller than this size. This would NOT look good in a dining room that is 11.5x15 feet which runs into a hallway that is 14 feet long. I needed longer boards.
                    by
                    Response from AHF Products TeamFeb 21, 2022
                    Hi Kevin, 

                    Thank you for taking the time to post a review. We sincerely apologize for the inconvenience you have experienced with the excessive number of short boards you received. This product is packaged randomly; however, we would expect there to be a good mix on lengths in the carton. We recommend returning to the store where you purchased the flooring and having an associate initiate a warranty claim for an excessive amount of short planks. Again we apologize for the inconvenience. Have a great day.

                    If you would like to discuss this further, please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST. AHFProducts
                      6 found this review helpful
                      Great quality. Pre-finish is excellent
                      Prefinish looks great. Quality was excellent. Varied lengths made it easy to limit waste. We did have 9 boxes by opening 3 at time had great selection. Impressed will purchase again for another room. Looks great.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Luxurious Design
                      Great Luxurious look
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Great success
                      Our room looks beautiful. Super easy to instal. Minimal waste (about 1/2 box). I made use of a lot of the scrap in the closet area. Overall, excellent quality and affordability. Very satisfied with the outcome.
                      by
                        • Recommended
                        Very happy with the quality, the small amount of waste...
                        Very happy with the quality, the small amount of waste and the high number of long boards.
                        by
                          1 found this review helpful
                          Decent, but longer pieces are not true.
                          I bought this to use as a border around a darker oak central floor. The product is good. The finish is decent. The only knock I have on it was the longer pieces were not true. Several bowed out as much as a full 1/4 of an inch. I had to cut them down and route them for use in other locations. The floor has only been in place for a couple of weeks, so I can't say much about durability.
                          by
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          ...
                          by
                            looks great!
                            Our floor looks great! We didnt have home depot install, the contractors we hired said it was a great product! Pics dont do it justice since the lighting is terrible.
                            by
                              • Recommended
                              Nice floor
                              The floor turned out nice. A few boards couldn’t be used but overall we were fine.
                              by
                                • Recommended
                                Nice floor
                                The floor turned out nice. A few boards couldn’t be used but overall we were fine.
                                by
                                  • Recommended
                                  There were a few defective boards in the boxes some had extremely small tongues and some with imp...
                                  There were a few defective boards in the boxes some had extremely small tongues and some with imperfect boards
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  2 found this review helpful
                                  perfect color and finish
                                  These are so beautiful. Easy to clean despite my idiot contractor getting glue all over them. Hopefully the look lasts.
                                  by
                                    • Recommended
                                    1 found this review helpful
                                    I think this is an excellent product for the price. The hard glossy lacquer finish makes the wood...
                                    I think this is an excellent product for the price. The hard glossy lacquer finish makes the wood look beautiful, and it seems very durable. The variable appearance of the wood (lighter vs darker, wide wavy grain vs narrow straighter grain, etc.) adds to its natural appeal. There may be a few imperfections here and there but not much of the wood ends up as waste. Overall, this Red Oak makes a beautiful floor. Please Note: It’s good to have some power tools to help with the work, eg. A Miter saw for cutting the wood, and a flooring nail gun for installation.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Use this for most of our living spaces. Light, bright, and durable.
                                    Use this for most of our living spaces. Light, bright, and durable.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Beautiful floor
                                    I removed carpet and put down Bruce finished hardwood in natural red oak. I did 170 square feet and had no bad boards or waste. It looks fantastic and I’ll use this product for sure next time
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      Bruce Hardwood is the Best!
                                      Everyone that sees my new hardwood floor is totally amazed by the beauty of it. I’m so pleased that I am getting ready to go with the same red oak in our master bedroom. It is a lot of work but the result is absolutely worth it!
                                      by
                                        • Recommended
                                        1 found this review helpful
                                        Floor finish and quality were excellent. Came out so good...
                                        Floor finish and quality were excellent. Came out so good that I extended it into another room and plan on doing my dinning room as well.
                                        by
                                        • Verified Purchase
                                        Ok for the price point
                                        There are more knots/character than I expected but at the less than $4/sq ft price point I suppose it looks fine. The Bruce stock photos are def not the right shade but the review pictures (mine and others) are good representation in my opinion. Also note that this product is high gloss and it shows (which is not super on trend). My contractors said there were a lot of short boards and more waste than expected (for the usual reasons). I noticed some of the installed pieces had discoloration on parts of the board too. I picked this because it was in stock, but if i had to do it all over, i'd probably spend a little more and order something else.
                                        by
                                          • Recommended
                                          2 found this review helpful
                                          Nice-looking prefinished hardwood flooring
                                          Having installed unfinished red oak flooring downstairs twenty years ago, we wanted hardwood upstairs too, but without the hassle of sanding, staining, and finishing, so we decided on this prefinished natural red oak from Bruce. The two bedrooms, their closets, and the hallway came to about 360 sq. feet, so I ordered 400 sq. feet: one pallet (16 boxes, which is cheaper than the cost of individual boxes), plus another four boxes (which included 10% extra for wasteage). I didn't notice any significant color differences between boxes: in every box some of the pieces are lighter, some are darker. The photo on the Home Depot web site looks pretty close to the real thing. The wood does have a "reddish" tinge overall (in contrast, the unfinished red oak stair treads came out more brownish and blondish when I applied a coat of polyurethane). My photos make the wood look a little darker than it actually is. Even though a few pieces had blemishes (e.g. knots), I didn't have to throw away a single board. I used less desirable pieces for closets or edges of rooms. Boards that are slightly bowed can usually be muscled into place. I was happily surprised that there were so many long boards (50-60-70 inches) in each box. Because there was so little wasteage, I was able to redo three small stair landings too, and I was able to return one unopened box. We're very pleased with this product.
                                          by
                                            • Recommended
                                            4 found this review helpful
                                            Love the color! It's very warm and inviting and works well with my existing hardwood floors.Our c...
                                            Love the color! It's very warm and inviting and works well with my existing hardwood floors.Our contractor said it was easy to install. I am very happy with the finished product. Looks very durable.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 1,165 reviews

                                            Frequently Bought Together

                                            +
                                            +
                                            Price:
                                            $2147.66
                                            $2214.08
                                            Save $66.42 (3%)

                                            Compare Similar Items

                                            current item

                                            Finish Type

                                            Prefinished

                                            Prefinished

                                            Prefinished

                                            Prefinished

                                            Installation Location

                                            Above Grade/Wood Subfloor

                                            Above Grade/Wood Subfloor

                                            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor

                                            Above Grade/Wood Subfloor

                                            Plank Width

                                            Narrow plank (5 in or less)

                                            Narrow plank (5 in or less)

                                            Narrow plank (5 in or less)

                                            Narrow plank (5 in or less)

                                            Installation Method

                                            Nail Down

                                            Nail Down

                                            Nail Down

                                            Nail Down

                                            Hardwood Floor Features

                                            No Additional Features

                                            No Additional Features

                                            No Additional Features

                                            Supports Refinishing