Customer Reviews for Butler Arts 0.50 cu. ft. 40 lbs. 2 in. to 4 in. Large Black Mexican Beach Pebble (20-Bag Pallet)

The bag was open when I arrived home to find it in my drive way. I doubt it had 500 lbs of rocks in it.

Purchased these 1/2" to 1" beach pebbles to mix in w/ existing stone at my Victorian home. Shipment was delayed due to uncontrollable regional issues, w/ multiple failed deliveries along the way. Once the pebbles finally did arrive, my yard guy spread all 2,200 lbs and I arrived home to find them very different than advertised: The pebbles we received are 2"-3.5" overall instead of the 1/2"-1" we ordered and are considerably bluer. I tried calling Home Depot online support multiple times, held for upwards 30 mins w/o ever reaching a live agent, only receiving more surveys for my efforts. Since I ordered the pebbles online at the advice of my local ProDesk, I tried calling ProDesk for help w/o a single call back. In the abstract, these pebbles (rocks really) are nice and would look great installed at a modern hotel poolside. However, they are NOT what we ordered and look rotten in my old-fashioned garden. Significant product problem compounded by understandable delivery issues and inexplicably awful customer service.

We LOVE this product. We ordered some black stone to mix with it and it looks really nice. I wish I had ordered 3-5", but this is true to size. So pretty and the color variations are beautiful. Very pleased.

stone that was deliver wis bigger than previous (5) orders, very disappointing

Exactly what we were looking for.

I ordered these rocks to go around my deck and in the front flower beds. I calculated how much I thought I would need. I needed more. The rocks are exactly as described. I would recommend ordering more than you think you need. With the large rocks they don’t cover as much space as the littler ones. They are beautiful thought!! Highly recommend.

Stones are great. Delivery person was horrible

I didn't realize how little product you got for the money spent

Beautiful rock! I highly recommend if you're looking for something special.

Many rocks bigger than 4in.

Looks darker than pictured but looks great

The rocks were huge. Way larger than expected.

Nicely shaped and uniformly sized. Very consistent in color also. Very happy with the order.

I was very disappointed in these rocks and ended up returning them. The problem was that they were hit the size as described. Instead of 2-3”, they were 3-5”. I suggested they should change the description on the Homedepot website.

Product was just what I wanted. Very happy with it. Delivery was also very expedient too.

These are beautiful! Nice color and big and smooth and the price was really reasonable!

This product had the exact same brand and description as a larger batch I bought earlier this summer. This batch came with more round stones and with more brown/gold/red colors. The shape of the stones gives less coverage than the more oval flat stones in the other batch and the color looks more like cheap river rock. There is too much inconsistency to have these products labeled as black mexican beach pebbles similar to the larger batch I bought previously.

These rocks were HUGE! Not 2-3” like I ordered. Very disappointed

Rating provided by a verified purchaser

Rocks are bigger than the size listed. They don't fit well

Excellent quality and nice looking too. Not sure why they call it Mexican Beach pebble. The product is from El Salvador.

Rating provided by a verified purchaser

Going to look good ------- When I get the $2000 white rocks delivered

We were thrilled with our experience with Butler Arts. They were very responsive, caring and efficient. Their product is beautiful and their service amazing. We would use them again and highly recommend them.

The stones look good but every single plastic bag they were in ripped open and made a huge mess