Got this to replace my basement heater. Works great. Don't...
Got this to replace my basement heater. Works great. Don't have to use any other heaters in basement now.
by
Response from CadetCustomer SupportDec 20, 2021
Good Day,
Thank you for your review. We are happy you are satisfied with your purchase.
Glen Dimplex Americas Customer Experience Team
Dec 17, 2021
by
Dec 17, 2021
by
Dec 17, 2021
by
Dec 10, 2021
Loud humming sound
The unit puts out the heat it should but the humming sound it’s quite loud is that common with all of theses units? We have loosen the screws tried many adjustments but nothing helped. Going to return it. Sorry for the bad review.
by
Response from CadetCustomer SupportDec 13, 2021
Good Day,
Convections units do contract when heating and cooling. They might emit a clicking sound. Depending on the wall thermostat you chose, it is possible that compatibility also has something to do with it.
Glen Dimplex Americas Customer Experience Team
Nov 17, 2021
Purchased as a replacement for the original unit when home...
Purchased as a replacement for the original unit when home was built in 1985. The cadet looks and works fine. Easy to install. I would also recommend the digital thermostat to achieve the most efficient operation.
by
Response from CadetCustomer SupportNov 18, 2021
Good Day,
Thank you for your review. We are happy you are satisfied with your purchase.
Glen Dimplex Americas Customer Experience Team
Nov 16, 2021
by
Nov 10, 2021
by
Nov 9, 2021
Heat
Doesn't put out much t
by
Response from CadetCustomer SupportNov 10, 2021
Good Day,
This unit should produce a lot of heat installed on 240V.
Glen Dimplex Americas Customer Experience Team
Verified Purchase
Nov 9, 2021
Hummmmmmmm
Started off fine but after a few days started 'humming' just like the one it replaced.
by
Response from CadetCustomer SupportNov 10, 2021
Good day,
Convection heat will emit humming sound once heat is in demand.
Glen Dimplex Americas Customer Experience Team.
Verified Purchase
Nov 2, 2021
YES 96 INCH HEATER MET MY EXPECTATIONS VERY POWERFULL EXCELLENT...
YES 96 INCH HEATER MET MY EXPECTATIONS VERY POWERFULL EXCELLENT PRICE BOUGHT 2 OF THEM WOULD RECCOMEND.
by
Response from CadetCustomer SupportNov 3, 2021
Good Day,
Thank you for this review. We are happy you are satisfied with your purchase.
Glen Dimplex Americas Customer Experience Team
Oct 30, 2021
The radiator came with a dent in the middle of...
The radiator came with a dent in the middle of the panel.
Can customer service make this right without having to return this radiator to the store?
by
Response from CadetCustomer SupportNov 1, 2021
Good Day,
If the unit has a dent we do recommend that you return the whole unit to the place of purchase.
Glen Dimplex Americas Customer Experience Team
1 found this review helpful
Oct 29, 2021
baseboard heat
cannot offer an opinion yet as I am awaiting an electrician to install it
by
Verified Purchase
Recommended
1 found this review helpful
Oct 29, 2021
First heater had to many dents and package poorly second...
First heater had to many dents and package poorly second had two small dents
by
Response from CadetCustomer SupportNov 1, 2021
Good Day,
We are sorry to hear that. Quality control is paramount. This will be looked into.
Glen Dimplex Americas Customer Experience Team
Oct 23, 2021
rather easy to install and worked very well in the...
rather easy to install and worked very well in the place of the old heater.
by
Response from CadetCustomer SupportOct 25, 2021
Good Day,
Thank you for posting your comments ! We are happy you are satisfied with your new product.
Glen Dimplex Americas Customer Experience Team
1 found this review helpful
Oct 23, 2021
Order was ready when I arrived and heater is installed...
Order was ready when I arrived and heater is installed and working
by
Response from CadetCustomer SupportOct 25, 2021
Good Day,
Thank you for posting !
We are happy that you are satisfied with the product.
Glen Dimplex Americas Customer Experience Team
1 found this review helpful
Oct 16, 2021
Does the job
Easy install, works great, looks good too.
by
Response from CadetCustomer SupportOct 18, 2021
Good Day, Thank you for your review ! We are happy you are satisfied with your purchase. Glen Dimplex Americas Customer Experience Team
Verified Purchase
Recommended
Oct 15, 2021
by
Oct 8, 2021
by
Oct 6, 2021
by
Sep 21, 2021
yes good price decent heater...
yes good price decent heater
by
Response from CadetCustomer SupportSep 22, 2021
Good Day, We are happy you are satisfied with your purchase. Thank you for posting !! Glen Dimplex Americas Customer Experience Team
Aug 14, 2021
Easy to install. The price was right....
Easy to install. The price was right.
by
Response from CadetCustomer SupportAug 15, 2021
Thank you for taking the time to send your feedback. Glen Dimplex Americas Customer Experience Team
Jul 23, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from CadetCustomer SupportJul 23, 2021
Thanks for taking the time to leave your feedback. If you have any questions, please contact Customer Service directly at cs@glendimplexamericas.com. Glen Dimplex Americas Customer Experience Team
Verified Purchase
Jul 22, 2021
It came with a dent in the top edge of the heater and the box was not damaged at all it must have...
It came with a dent in the top edge of the heater and the box was not damaged at all it must have been packed that way but I installed it anyway where it is most people will not notice the dent. It does work fine
by
Response from CadetCustomer SupportJul 26, 2021
Please return the product to the point of purchase for exchange. I am sorry you had that experience but this unit does have a limited life time warranty but if it is damaged out of the box just return it for exchange. If you have questions just call 855-223-3887 Thank you.
Verified Purchase
Recommended
Jun 2, 2021
The heaters were excellent, but having them installed was not...
The heaters were excellent, but having them installed was not easy because I bought the Cadet Double-Pole 22 Amp 120-Volt/240-Volt Wall-Mount Mechanical Non-programmable Thermostat to go with them, and it seems there is a problem hooking them up using this thermostat, if you have two side by side on a long wall or connected going around a corner, or both. It’s not that I didn’t hire an electrician to install them, but I would suggest that you really need to hire someone who knows what they are doing with baseboard heating. In the end I guess they are working properly and they look good.
by
Response from CadetCustomer SupportJun 3, 2021
James I am sorry you had issues. These units can be installed by a pro or with a little work they are pretty easy to install. Its a project that you do one time then you will always know how to do it. Let me know if you need anything else 855-223-3887 thank you...
Verified Purchase
Jun 1, 2021
Easy installation to replace the original failed baseboard heater of...
Easy installation to replace the original failed baseboard heater of the identical color and size. The price was much less than I expected, thanks Home Depot..
by
Response from CadetCustomer SupportJun 3, 2021
We are thrilled it went together so smoothly. Thank you for the great review Don.
Verified Purchase
Jun 1, 2021
Installation was easy. But it was an extended burn off...
Installation was easy. But it was an extended burn off time of several hours before there was no odor coming from the heater.
by
Response from CadetCustomer SupportJun 3, 2021
Thank you for the review of our product. Off gassing the units can take several hours (possibly even overnight) what happening is the paint is curing and the lubricants we use to put the unit together are burning off. I am sorry that was an issue for you. Let us know if you have any other issues. Thank you.
Verified Purchase
May 24, 2021
Great item
This is a great item with easy instructions to follow. Any person can install it. The only thing one needs to keep in mind is that it produces a smell of paint burning for a while after itis turned on. This is normal and a door or window may need to be kept open for ventilation. Good product overall.
by
Response from CadetCustomer SupportMay 26, 2021
Thank you for taking to time to leave a review of our products. Have a great day.
Recommended
May 18, 2021
I bought this to replace one that had stopped working....
I bought this to replace one that had stopped working. If I could put a hot water baseboard in my home, I would. These units are not energy efficient and you must be careful not to put furniture or other items right up against the unit.
by
Response from CadetCustomer SupportMay 19, 2021
Thank you so much for the kind review of our baseboard. Have a good day.
Verified Purchase
May 18, 2021
Nice heater and easy to install
Nice heater and easy to install
by
Response from CadetCustomer SupportMay 18, 2021
It is very kind of you to take the time to review our products we appreciate the great review. Have a good day.