Customer Reviews for Cafe 22.2 cu. ft. Smart French Door Refrigerator in Stainless Steel, Counter Depth and ENERGY STAR

Internet #308802383

Model #CYE22TP2MS1

Store SKU #1004363595

Store SO SKU #1004353438

  • Counter depth design creates a sleek built-in look
  • Hot water dispenser - simplify hot food and drink prep
  • Wirelessly control with your smartphone and voice commands

Customer Reviews

  • 1370 Customer Reviews
  • 4.2 out of 5 stars overall
80% of customers recommended.
Overall Ratings
5star-icon(726)
4star-icon(341)
3star-icon(138)
2star-icon(68)
1star-icon(97)
Attribute Ratings
EnergyEfficiency
3.3
Features
3.3
Quality
2.3
Value
2.3
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Cleveland,OH
Looks great, works great, we feel great!
Customer review from logo
We purchased a matte black cafe fridge with the hot water dispenser and brushed black hardware kit and we couldn’t be happier! The product is high quality and we can’t wait to purchase more cafe appliances
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Response from CafeNovember 6, 2020
Hello DnJorzel. Thank you for taking the time to review the fridge. This is a beautiful refrigerator and we are so glad to hear how much you like it! We hope that you will enjoy using the Cafe fridge for years to come and wish you all the best. Sincerely, Richard at Cafe
Northern VA
Started having issues after 3 years
Customer review from logo
There have been three major issues with this refrigerator that affect my review. 1) The ice maker. This has been an issue since the first year. The ice in the door somehow gets clogged, freezes together and the only way to resolve is to break up the chunk of ice. Then immediately following this, all the ice comes rushing out. We are smart enough now to use a bucket for the procedure, but the first few times resulted in ice EVERYWHERE. 2) the deli and produce drawers freeze the contents. There is frost in the drawers that I regularly have to chip and clean out. It’s very frustrating and frankly-we have started using our garage fridge for items we should be able to keep in our kitchen refrigerator. 3)the bin/shelf on the door cracked, then broke completely. No trauma to this, nothing unusual about our usage. It just cracked about a year ago and finally broke completely this week.In fact, it was the broken bin that drove me to finally review this fridge so that others can weigh their options in light of all the issues they may be facing in a few years.
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Tampa, FL
I Love This Refrigerator From Cafe
Customer review from logo
We just bought a new home and had to choose all new appliances. After reading lot's of reviews, we chose the Cafe line of appliances and this 22.2 Cu Ft. French Door Refrigerator is simply FANTASTIC. From the fantastic looks to how everything operates is far better than any Fridge we've owned. On the looks side, it's beautiful. Everything reeks of quality. I love how the ice-maker doesn't take up as much space as many other ice-makers do. You can get more food inside thanks to it's intelligent design. You see how much water you're dispensing to the exact ounce and it's terrific you can get hot water on demand too. If I were change anything, I'd wish Cafe used a finish that was more resistant to finger prints and the compartment one would use for eggs, doesn't accommodate a typical store egg carton. But I found a great solution in a plastic egg carton which works perfectly. All in all, we couldn't be happier with this terrific refrigerator from Cafe!
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Chicago
Nice Fridge with manufacturing challenges
Customer review from logo
I'm glad that once I had the refrigerator, it worked when plugged in and connected. The Black Matte looks nice. Functions well, and cooled within 24 hours to temp. Some manufacturing oversights found include: Extra insulation protruding on right exterior door, grease smudge inside fridge, scratch on right exterior door, hair in freezer bin. For a high end product, it doesn't appear to have good control on aesthetic issues.
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Utah
Very nice
Customer review from logo
I have been trying to buy this for months. Should have gone this route before.
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New york
So far Great!
Customer review from logo
Just received my new Cafe refrigerator and I am very impressed by all the features it offers
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Loud and small
Customer review from logo
The refrigerator makes all sorts of random and sometimes loud noises for no reason and the General Contractor, Designer, and the appliance rep all say they can find nothing wrong with it and it’s normal. It also does not make enough ice for a family of 4. Our latest problem is that it froze a lot of the food in the refrigerator section even though the setting is at the recommenced 37 degrees. I regret purchasing this refrigerator and would not recommend it.
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Los Angeles
Beautiful new Refrigerator
Customer review from logo
This was just installed yesterday but I am so happy. I love the french door accessibility and the freezer seems much easier and larger than my side by side. My son is thrilled with the precision fill on the water dispenser and has been filling everyone's water glasses. This is beautiful and matches my other Café appliances.
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Northern CA
Made for two people max
Customer review from logo
I've had our new refrigerator for a year. I knew it would be smaller, being a counter depth, & I was ok with it at the time because we have a second refrigerator. But when our boys moved home because of covid its been a challenge. If anything gets to close to the top back everything freezes, this has happened several times. The ice maker is the smallest I've ever seen & it makes ice very slow, it should have a second one on the bottom freezer. It's also the nosiest refrigerator I've ever heard, I even brought a repair guy out when we first got it. The hot water dispenser takes forever to heat its faster to use a microwave. It is a pretty refrigerator but because it shows fingerprints I'm constantly cleaning it. I don't like writing these kind of reviews & rarely ever do but because I'm so unhappy with this product & losing food that keeps freezing I think others should know.
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Houston
Great fridge!
Customer review from logo
Looks beautiful in my newly remodeled kitchen! Great functionality too. I bought the cafe stove and dishwasher as well!
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