Customer Reviews for Cafe 23.1 cu. ft. Smart French Door Refrigerator in Matte White, Counter Depth and Fingerprint Resistant

Internet #306337626

Model #CWE23SP4MW2

Store SKU #1004020092

Store SO SKU #1003852909

  • Counter depth design creates a sleek built-in look
  • Internal water dispenser - delivers filtered water with one touch
  • Smudgeproof and undeniably beautiful

Customer Reviews

  • 578 Customer Reviews
  • 4.3 out of 5 stars overall
83% of customers recommended.
Overall Ratings
5star-icon(349)
4star-icon(132)
3star-icon(41)
2star-icon(23)
1star-icon(33)
Attribute Ratings
Quality
1.3
Value
1.3
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Austin, TX
Working so far but lots of grease and glue
Customer review from logo
Got this Fridge delivered last week and now noticing lots of areas with glue and grease sticking out. Too late to return so make sure you check these. So far the fridge is working well inside - note that I have not turned on ice maker or water line. I’m grateful I got this fridge only a month after ordering it during pandemic but a bit disappointed with the lack of cleanliness.
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Newbury Park, CA
Beyond beautiful
Customer review from logo
We are just about done with our new kitchen. And the new refrigerator looks absolutely amazing. It looks like a built-in. More compliments on it. The water dispenser inside is fabulous and the ice dispenser and the ice freezer part is great.
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Thousand Oaks, CA.
Design issues
Customer review from logo
Accessing the water dispenser is inconvenient and awkward it not only requires 2 hands to dispense water but the pressure button is in the wrong spot. It should be activated by pressing your glass against the switch and not holding the glass in one hand while pressing the button with your other hand. The other design feature that is inconvenient is the long drawer in the refrigerator that requires you to open both doors to access the drawer. The other design issues include the freezer door that is extremely heavy and difficult to pull open. Finally the thickness and overall size of the two doors does not allow the refrigerator to sit flush into the recesses of the cabinet forcing the unit to stick out too far into the kitchen.
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Osprey, Florida
Best Ever!
Customer review from logo
Our GE Café refrigerator is a beautiful appliance. The interior is spacious with many options for efficient storage. The shelving accommodates a wide variety of shapes and heights that are easy to reach. The freezer is easily accessible and arrangement of items is easy in the large bin and drawer.
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Jeffersonville, IN
Beautiful fridge!
Customer review from logo
This is one of the most beautiful appliances I’ve ever seen. We love how it fits in our kitchen. Lots of space especially in fridge portion. The freezer is a little more cramped than we expected and we ended up covering the side with wallpaper since it is so dark in contrast to the actual fridge finish. Overall, really satisfied!
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Fayetteville NC
Received a Lemon
Customer review from logo
I was looking forward to getting this Cafe appliance due to a back order on a Bosch that was not available. I finally received this beauty only to realize that it had not been Q/C by the team. When the delivery team unveiled my appliance it looked like it had been sealed with gum. The inside had adhesive in places that it should not have been as well as after further inspection the inside water reservoir was loose. Not sure what happened but this was not satisfactory. It took both hands and a full body to open the freezer. When I contacted the dealer and sent the photo's of the appliance they were apologetic. I was in disbelief. This appliance was not cheap and this was not expected. Fortunately for me the appliance is no longer available and they were able to order my original Bosch. It finally arrived after five months (due to COVID 19). I did not get this appliance until June and was just devastated. This was recommended by others as a good choice. Well let me just say I wanted to love it.
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Michigan
Great Features
Customer review from logo
So happy we picked the GE Cafe Line in Matte Black! Works fabulously and looks luxurious! We also upgraded to the brushed bronze handles.
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South Carolina
THE most beautiful refrigerator EVER!!!
Customer review from logo
Just moved into a new home with an off white kitchen this refrigerator is the perfect match! It is a show stopper! Everyone who comes to my home remarks about my beautiful refrigerator. Thank you for making such pretty functional appliances.
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Arizona
Love the inside water dispenser.
Customer review from logo
Bought this refrigerator because I do not like the water in the door feature. I prefer the clean lines of the exterior.
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Grove City, OH
Terrible experience
Customer review from logo
We just had our 4th refrigerator delivered and refused because of a manufacturer defect. White glue has was on each door. After they attempted to deliver the second refrigerator that we denied, they hooked the water back up to #1. Since then the ice maker won’t work and we have to keep it off because it drips into the ice cube tray and freezes into a big block.
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