Customer Reviews for Cafe 30 in. 5.6 cu. ft. Smart Slide-In Gas Range in Matte Black with True Convection, Air Fry

Hello there, We’re thrilled that you’ve been impressed by your gorgeous new range; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy to hear you’ve been enjoying its excellent performance. You can unlock so much convenience when connecting this model with our SmartHQ app, while the no-preheat air fry is a great way to cook countless crispy creations. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café

Hello there, We’re thrilled that you’ve been impressed by your beautiful new range; the sensational stainless-steel finish is sure to look fabulous in any kitchen, and we’re so happy that you’ve been enjoying the burners and griddle. We really love the convenience you get when connecting this model with our SmartHQ app, and the no-preheat air fry can cook countless crispy creations. We’re sorry to hear that the fan is louder than expected, and that the surface is easily scratched when removing the grates. We’re constantly working to make our products better, and we’ll forward these issues to our product team so that we can continue to improve. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café

Wow! The range looks amazing in your kitchen! We’re so glad to hear that you are enjoying your new range. It provides a large cooking surface that gives you extra room for pots and pans of all sizes and lets cookware move easily from burner to burner. Hope you enjoy this range for many years. Best wishes. -Charlie@GEA

Hello - Thank you so much for taking time to get in touch. We hope you've been doing well. We're so happy to see that you are enjoying this range so far. We are really big fans of this model, it comes with amazing features and cooking performance. Our favorite feature is the no-preheat air fry mode, it can make some really delicious recipes while still being healthier than traditional frying. Thank you again for sharing. You've made a great choice. - Jonathon@Café

Greetings, Thank you for choosing Cafe appliance! We're so glad this unit has performed well and it's truly a pleasure having you with us. We appreciate you leaving a review. Have an amazing day! -Charlie@Cafe

Hey there- Thank you for taking the time to leave your feedback. We are happy that you love your new refrigerator. The information you have provided is so very important and allows us to continue to improve the products and services we offer. We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds. Thank you for being an awesome part of the Cafe family! -Charlie@Cafe

Hello there. Thank you for sharing your experience with us. It is great to know you have enjoyed making meals on your new range. We can certainly understand the wish to glide your cookware off the burner instead of lifting to remove it. Your concerns are very helpful to us so that we can learn where future improvements can be made. We do apologize for any disappointment this may cause. If you ever have any further questions or concerns, please feel welcome to connect with us. It is such a pleasure to have you as part of our Cafe family. -Haley@Café

Hi there, thanks for taking the time to reach out. We are so sorry to hear that this happened and we hope that everyone is alright. We're sure this was incredibly scary. While we just received notice of your review, we wanted to reply to see if you were able to get service under your warranty. If you have lingering questions or concerns, please reach out to us on social media with your complete model and serial numbers, and a copy of your review here. -Michael@Cafe