This is a terrible appliance. It is not properly quality checked in the manufacturing facility (v...
August 02, 2019
This is a terrible appliance. It is not properly quality checked in the manufacturing facility (validated by a GE employed technician and an independent technician). As a result it caused massive flooding into the interior walls, floors and ceiling in my home. Even with the GE standard warranty and the extended warranty from Home Depot, both companied were absolutely terrible to deal with and would not replace the appliance. This is a production-caused defect that was not caught. And it was not noticed by Home Depot's installers. DO NOT BUY THIS PRODUCT!
After two years of normal use the dishwasher stopped working. We had the control board replaced and it started working again but began leaking and the display panel had condensation on it and stopped working. The repair folks came back and disassembled the door to find it full of moisture due to a non functioning door vent. This is probably what shorted out the control board. The estimated repair cost exceeded the cost of a new dishwasher and would leave us with the same problem down the road most likely. Do not purchase.
I brought the cafe dishwasher 1 month ago as a replacement for my previous cafe dishwasher that had since stopped working after 6/7 years. I wanted a matching look in our kitchen and all other appliances are GE Cafe. Great looking product but actually cleaning ability is a real let down. Most of all dishes / silverware come out of cycle after 2 hours with food particles still on them.
Like the title says, this product is brand new and it has already stopped working within 3 months of purchase. We paid extra to get a top of the line Cafe product from GE, a trusted name in home appliances. So disappointing. The machine makes a whirring sound and stops within 5 minutes of running, dishes all partially soaked and still very dirty. Apparently the problem is with the pump, we fixed it 3 times and the problem keeps recurring. GE needs to do better quality testing before putting out such expensive products for the consumer to buy.
I have been using my new Cafe Dishwasher for about a month now and I am very pleased. I love the delicate China setting! This will help tremendously during special occasions. I also like the ability to change the bottom tray's dish tilt and also the wine glass holders' tilt.
I just wish the run cycle was a little shorter and that the dishwasher was bigger! Maybe I just need 2!!!