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Customer Reviews for Cafe Microwave Oven Handle and Dial Accessory Kit in Brushed Bronze

Internet #307338159

Model #CXOTRHKPMBZ

Store SKU #1004087556

  • Designer curated hardware for a customized look
  • Bronze is back mixing well with most any color palette
  • Smudgeproof and customizable Hardware

Customer Reviews

  • 3.4
    out of 5 reviews
  • 0% recommend this product
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Showing 1-5 of 5 reviews
We really like the copper handles we selected for our...
We really like the copper handles we selected for our GE Cafe appliances that we purchased in matte black. They compliment the matte black very nicely and are extremely well made. All metal, no flimsy plastic parts. The copper is a light, pinky-rose sort of copper and not a true copper but they are lovely nonetheless. We looked for a long time for kitchen appliances with copper handles and knobs. Really glad we found this line from GE.
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Response from Cafe AppliancesMar 25, 2021
Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new oven handle and dial accessory kit and how it adds to your kitchen. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help. -Chris@Café cafe_appliances
  • Verified Purchase
Quality is so low, it's criminal
We've owned a GE Cafe microwave for about 4-5 years. It looks great! Unfortunately the parts of the microwave that you actually touch feel flimsy and break easily. First to go was the dial. The inside has this little plastic stalk that mounts on a post. The stalk is made of this incredibly cheap plastic coated in some kind of foil. It's brittle and breaks very easily. This was replaced under warranty, but was otherwise a $40 part. Next to go was the door handle. Same problem. The bottom door attachment ibroke off. Looking inside, it's the same cheap foil coated plastic and it just snaps off. Like with the dial, the first time this happened the door was replaced under warranty. But then it happened again. Now out of warranty- and the handle is $140!! Absolutely criminal fo a $700 appliance. Stay away!
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Response from Cafe AppliancesJan 21, 2021
Hi Craig, thanks for taking the time to write out a review. We're sorry to hear about the issues that you've had with your microwave. We can understand how this would be frustrating for you. If you're still having issues, feel free to reach out to us on social media. We hope that this is helpful and that you're staying safe. -Michael@Cafe cafe_appliances
    11 found this review helpful
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    • Verified Purchase
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    • Verified Purchase
    Knob will not come off
    I ordered this set in stainless to replace the brushed bronze it comes with. I CANNOT get the brushed bronze knob off. I called GE and they told me to “just pull”. Nope. I am afraid it will break off and then it will be on me to cover repairs. Help!
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      2 found this review helpful
      Showing 1-5 of 5 reviews