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Customer Reviews for Char-Griller Texas Trio 4-Burner Dual Fuel Grill with Smoker in Black

Internet #302624342

Model #3070

Store SKU #1002719695

  • Gas and charcoal grill with 1,390 sq.in. of cooking space
  • Additional side burner to simultaneously cook side dishes
  • Includes a Side Firebox to achieve perfectly smoked meats

Customer Reviews

  • 4.4
    out of 1,090 reviews
  • 86% recommend this product
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Showing 1-30 of 1,090 reviews
This grill has everything you would ever need in a grill and smoker. Love it!
This grill has everything you would ever need in a grill and smoker. Love it!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Poorly made
The grill came several days early, which is good. It was in way too many pieces for an easy assembly. Definitely get the store to assemble if you purchase. It was missing nuts and screws and the doors were not aligned properly so it does not seal when you close it. The doors came already attached to the main body so that was not an error on my part. I wouldnt buy it again just because of the hassle to put it together.
by
    • Recommended
    2 found this review helpful
    Runs way too hot even on low settings (gas grill). Adjusting to high cook temps, but will figure ...
    Runs way too hot even on low settings (gas grill). Adjusting to high cook temps, but will figure it out. Like having 3 cooking options and all the space. WHY DIDN'T THEY INCLUDE A GREASE CATCHER CAN? !!! An important oversight, DUMB $5 part = Supreme Satisfaction! * HINT- Season your grill grates (even the to steel ones) in your oven and NOT on the grill. *HINT: 1. Buy charcoal and gas (TANK NOT INCLUDED) at time of purchase. 2. Season interior of all 3 - gas, charcoal & smoker at same time, pripr to 1st cooking experience. 3. *No need to put charcoal in smoker, it'll get hot enough from charcoal grill. 4. Use only 1/2 of normal amount of charcoal or it'll be too hot. 5. Wipe ALL interior surfaces of grills and smoker with sponge soaked/covered in Olive Oil to season (bottom, sides and tops)... You'll be surprised that this prevents rust and extends life of grill. 350 degrees for 2-4 hours 6. Suggest buying the grill cover too
    by
    • Verified Purchase
    • Recommended
    33 found this review helpful
    The last grill I'll ever buy
    I bought this in the early part of summer and have used it just about every weekend since. I'm a traditional charcoal guy and beginner smoker. The charcoal part is excellent. Using it as a smoker was an adjustment because the smoker requires much more technique than my last smoker. I was anti propane for years, but the propane side is winning me over. Now the wife is joining in and using the propane side to grill. Save me the time and effort. All in all, we love this product. No complaints at all.
    by
      • Recommended
      10 found this review helpful
      What a great value for what you get with this grill. Solidly made and works great as well. I am...
      What a great value for what you get with this grill. Solidly made and works great as well. I am so happy with this grill. https://youtu.be/_x4OftNdsdI
      by
        • Recommended
        2 found this review helpful
        The build is a little tedious but worth it. The paint has already started to flake off but I'm us...
        The build is a little tedious but worth it. The paint has already started to flake off but I'm use to that. I imagine it's more of the heat I generated than the finish itself. Smoke, charcoal, and propane. Best of all world's.
        by
        • DIY
        • Verified Purchase
        • Recommended
        4 found this review helpful
        Wow oh wow
        Just a great looking grill. Big enough to feed an army of friends, and easy enough to cook something quick and easy for dinner. Can't recommend it enough.
        by
          • Recommended
          Everything I've ever wanted
          I love my new grill, I really enjoy to grill every opportunity I get. I have used every asspect of the grill. I am also new to smoking, and glad to have chosen this grill for this purpose. I opted for the self assembly because it was to hard to load in a suv, (dont own a truck). The instructions are easy to read and follow. The only issue I had was the part with the side burner, the instructions to me were not to clear and I placed the burner knob the wrong way, and I broke the burner knob from the inside, hope these are available to order to make my grill look complete again, other than that, I am really glad I choose this grill over another similar grill.
          by
            • Recommended
            WOW...JUST WOW
            Just to start off, this thing is a beautiful, American GRILL! The propane side is great for getting a quick bite to your party (yes you can feed a party with this thing) like burgers and franks. The charcoal side I use mostly for myself for a traditional Carne Asada. But the fun is all in the smoker. It's not 100% efficient as some smoke escapes a bit into the propane chamber and through slight little seams here and there, but I'd wager you couldn't get as good a smoker as you can here for the price. It's absolutely insane how much you get for your dollar. I usually put almost a half pig on the grill when I use the smoker and it's always a huge show stopper bringing that out for dinner after having fed everybody lunch from the propane side. This is a must have is you have a backyard. This is a must for large family gatherings.
            by
              • Recommended
              Love this pit! Thick metal, and have NO problem getting smoker heat up or down and keeping it whe...
              Love this pit! Thick metal, and have NO problem getting smoker heat up or down and keeping it where I need it. I'd buy it again in a heartbeat.
              by
              • DIY
              • Verified Purchase
              • Recommended
              7 found this review helpful
              So far So good!
              I had a Smoke Hollow before this one. It last about 9 years but I kept inside. Finally it was time for a new one. I chose the Char Griller Texas Trio over purchasing the same one as last time because the price was the same but the Char Griller was constructed out of much stronger steel good ole heavy iron! The burners heat up real fast and will sear a steak to perfection. Grilling with charcoal is very nice to. Keeps the temperature where you want it easy to clean out. Used the smoker finally and it held the heat where I wanted it. Easy to control the heat and smoke. Looks good coming out the stack! So far so good. I have several other friends who have the same model and they love it. I would highly recommend for the price and your weekend grilling duties.
              by
                • Recommended
                Starter doesn't work. Switched plug ins to different ports. New battery. Nothing.
                by
                Response from Char-Griller SupportMar 14, 2024
                Thank you for your feedback. We are so sorry to hear you are experiencing issues with your grill. Please make sure your product is registered by going to our product registration page.Once completed please then use our live chat option for immediate help Monday-Friday from 9am to 4pm EST. You can find our live chat by going to our website and clicking on our chat bot circle at the bottom right section of the page. Another option for further assistance is to fill out our contact us form on our website so our Customer Support team can reach back out to help you! The links are provided below for both the product registration and the contact us form.

                https://www.chargriller.com/pages/product-registration
                https://www.chargriller.com/pages/contact-us
                • Verified Purchase
                It's a nice grill. However, 1 consistent problem is that on the gas grill side it's very hard to hold a consistent temp without spiking to 500+ degrees for seemingly no reason...
                by
                • Verified Purchase
                Amazing job guys, but the package was dented slightly so yeah, I had to give a 4 star on that, but other than that it was good ? thx u!
                by
                • Verified Purchase
                I still haven't been able to use it yet, but look forward to very soon. It Took awhile to get this after ordering it, but that was to be expected. Delivery was great (very professional), and the construction process was great - very professional. It arrived with some dents and scratches which were easily attributable to packing. It is an impressive grill.
                by
                • Verified Purchase
                Works great
                Had this 2.5 years on an uncovered porch. Covered with manufactures grill cover. No missing paint or rust anywhere. Whip dow the outside with cooking oil a couple times per year. Spray the inside down every couple of months. This grill only requires a small fire in the firebox to maintain 250-300 degrees in the smoker. Have to add fuel every 45 minutes or so. Those blistering the painted surface are building way to hot of a fire. Gas side is great for burgers, hot dogs, brats midweek.
                by
                  • Recommended
                  This was the second one I purchased—I had to return the first one because it was too bent and inoperable—and this one had parts that didn’t fit and screws that sheared in half. It is also doesn’t work.
                  by
                  Response from Char-Griller SupportJan 16, 2024
                  Thank you for your feedback. We are so sorry to hear you are experiencing issues with your grill. Please make sure your product is registered by going to our product registration page.Once completed please then use our live chat option for immediate help Monday-Friday from 9am to 4pm EST. You can find our live chat by going to our website and clicking on our chat bot circle at the bottom right section of the page. Another option for further assistance is to fill out our contact us form on our website so our Customer Support team can reach back out to help you! The links are provided below for both the product registration and the contact us form.

                  https://www.chargriller.com/pages/product-registration
                  https://www.chargriller.com/pages/contact-us
                  • Verified Purchase
                  I have 2 issues with the grill, the paint peeled right off of the smoke box and the welding that was done on the grill at the factory will probably split because you can see cracks in the welds already,this area is between the gas grill and the charcoal grill,the grill was used for the first time this weekend .
                  by
                  Response from Char-Griller SupportDec 28, 2023
                  Thank you for your feedback. We are so sorry to hear you are experiencing issues with your grill. Please make sure your product is registered by going to our product registration page.Once completed please then use our live chat option for immediate help Monday-Friday from 9am to 4pm EST. You can find our live chat by going to our website and clicking on our chat bot circle at the bottom right section of the page. Another option for further assistance is to fill out our contact us form on our website so our Customer Support team can reach back out to help you! The links are provided below for both the product registration and the contact us form.

                  https://www.chargriller.com/pages/product-registration
                  https://www.chargriller.com/pages/contact-us
                  • Verified Purchase
                  Beautiful, sturdy, cast iron with three sections, shipped on time, take some time putting together. Only suggestions-some parts could be assembled and packaged, big space underneath to make a drawer or bin for storage..love it?
                  by
                  • Verified Purchase
                  High-quality construction, everything With no difficulty. I was pleasantly surprised. The instruction manual needs editing. Illustrations are poor.
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  Missing igniter, covered in some kind of glue or grease all over
                  by
                  Response from Char-Griller SupportNov 9, 2023
                  Thank you for your feedback. We are so sorry to hear you are experiencing issues with your grill. Please make sure your product is registered by going to our product registration page. Once completed please then use our live chat option for immediate help Monday-Friday from 9am to 4pm EST. You can find our live chat by going to our website and clicking on our chat bot circle at the bottom right section of the page. Another option for further assistance is to fill out our contact us form on our website so our Customer Support team can reach back out to help you! The links are provided below for both the product registration and the contact us form.

                  https://www.chargriller.com/pages/product-registration
                  https://www.chargriller.com/pages/contact-us
                  • Verified Purchase
                  Most versitile Grill on the market for the price
                  I've had mine for 5 years and rebuilt it today. The only hard part about the rebuild is the back rack support on the gas side, had to buy steel angle and drill it. All parts except the angle steel are available from Char-Griller, recommend the stainless steel deflectors. Mine sits on an open, covered porch year round with a cover. I added grill grates to the gas side because it was difficult to regulate the temperature. With the Grill Grates it works much better. I recommend getting a cover for it. I also added a damper for one of the gas side chimney's, that helps a lot on low temp. i extended the regulator hose so the gas tank could sit on the ground, concrete in our case. The smoker works great with charcoal in the box and add wood to smoke. As with all smokers like this it requires some tending to keep the temperature steady. I purchased 4, 9" X 9" X 5/16 steel plates to turn the gas side into a griddle/pizza oven. I use 2 of those plates when I smoke, placing them an inch from the fire box, front and back, to route smoke. The gauges are accurate for where they are, but I highly recommend getting wireless temperature probes, it makes a world of difference. By the way, i do have a MasterBuilt upright electric smoker that cost twice as much as the Texas Trio. I MUCH prefer the Texas Trio smoker. The only thing i use the the MasterBuilt for is Brisket..... and ribs if I'm doing a lot. OH! I use the gas burner to light charcoal in my charcoal chimney, works GREAT!!!!
                  by
                    • Recommended
                    I bought the char-grill for my son in Florida. He was very happy with the grill.
                    by
                    • Verified Purchase
                    by
                    • Verified Purchase
                    Delivery driver dropped the item on its side which intern made all the internal pieces shift in one direction and twisting the compartment doors will not close properly
                    by
                    Response from Char-Griller SupportOct 20, 2023
                    Thank you for your feedback. We are so sorry to hear you are experiencing issues with your grill. Please make sure your product is registered by going to our product registration page. Once completed please then use our live chat option for immediate help Monday-Friday from 9am to 4pm EST. You can find our live chat by going to our website and clicking on our chat bot circle at the bottom right section of the page. Another option for further assistance is to fill out our contact us form on our website so our Customer Support team can reach back out to help you! The links are provided below for both the product registration and the contact us form.

                    https://www.chargriller.com/pages/product-registration
                    https://www.chargriller.com/pages/contact-us
                    • Verified Purchase
                    An Expensive Grill that Lacks Quality
                    I ordered this grill and the delivery service did an excellent job of emailing & calling to schedule the delivery and follow the delivery instructions. I had a handy neighbor help me assemble the grill which took about 3 hours. This grill is very heavy but the quality of the metal is poor because it starts to rust very quickly. Also, the gas side of the grill over heats because thermometers raise rapidly and the only way I've been able to lower the temperature is to turn off one of the burners. Another disappointing factor I've experienced is the ignitor keeps flickering even after the burners are lit with no recourse on how to shut the ignitor off so I removed the battery. I contacted the company about this and to my surprise the customer service phone number on the owners manual is a fraud! It's a recorded message telling customers to email their request or go to their website to fill-out a service request form. I sent an email regarding the faulty ignitor and I had to send them pictures and a description of the problem. Really, What a rip-off! I paid over $600 for this grill and I have to go through ALL this to get a replacement part! I started to send the grill back but it's too heavy, but won't buy another one!!! I waited over a month to receive the part. I wouldn't recommend Char-Griller or any of their grills to family or friends. Quality parts and a real customer service number where you can talk to someone regarding your issue with a product goes a long way when your selling products in the USA!
                    by
                      company nonresponsive to problems
                      Purchase new 3 months ago. Don't waste your money. Company is nonresponsive and failed to honor their warranty.
                      by
                      Response from Char-Griller SupportSep 28, 2023
                      Thank you for your feedback. We are so sorry to hear you are experiencing issues with your grill. Please make sure your product is registered by going to our product registration page.Once completed please then use our live chat option for immediate help Monday-Friday from 9am to 4pm EST. You can find our live chat by going to our website and clicking on our chat bot circle at the bottom right section of the page. Another option for further assistance is to fill out our contact us form on our website so our Customer Support team can reach back out to help you! The links are provided below for both the product registration and the contact us form.


                      https://www.chargriller.com/pages/product-registration
                      https://www.chargriller.com/pages/contact-us
                        The handle to move the grill around seems flimsy and may not last if we have to move often.
                        by
                        • Verified Purchase
                        by
                          Showing 1-30 of 1,090 reviews

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