Thank you for choosing a Classic Accessories product and thank you for your feedback. I am sorry to learn of your experience with the Veranda BBQ Grill Cover. To find the best fitting cover for your grill we encourage taking measurements of your grill and comparing them to our fit claims. We have a measuring guide that may be useful found near the large photo. Hover your mouse over the small photo icons until you see the measuring guide, then click on the icon to expand for better viewing. If you should have any concerns or questions, please reach out to us at customerservice@classicaccessories.com, we will be happy to assist with finding just the right size cover for your grill.