Good value and construction overall, top door reinforcement issue
Picked up door from the store and bright it home in my van, and unpacked it outside to move inside the house, panels are light and components easy to move once separated from the box.I was considering refusing the existing track despite the warnings not to, and it would have been okay except the track was too close to the mounting surface, and the old brackets didn't have provisions for adjustment like the new ones do. Everything would have been fine except at the top panel installation of the horizontal 28" angle reinforcement for door opener. The instructions called for two of the screws to be put into the foam insulation for attachment, which is nonsensical. Called clopay customer service, who sent a copy of new instructions, which called for use of customer supplied punched angle braces, not the one supplied in the box. The door panel has only a thin edge to attach screws, which are not predrilled; it's all left up to the installer. the 1/4" bolts and nuts called for in the new instructions are not included either, and the thin edge seems like a sketchy place to drill. Aside from this, it's fine
I needed a roll up door for my shed project; this product worked out well for me. I never install...
I needed a roll up door for my shed project; this product worked out well for me. I never installed a garage door before, so it was a bit of a challenge & I needed help lifting the top section into place. However, it looks good & I can get the lawnmower out of the shed without issue.
As you can see in the pictures, the color doesn't quite match. However, I don't notice anymore.
Excellent door for the money!!! I was about 4 hours from start to finish installing my door. Inst...
Excellent door for the money!!! I was about 4 hours from start to finish installing my door. Instructions are very thorough and easy to follow. I’m very pleased with the ease of operation and most of all....it looks great on my 12’ x 20’ garage.
For the price i cant gripe too much. Delivery was great. Box appeared in good shape, but door was...
For the price i cant gripe too much. Delivery was great. Box appeared in good shape, but door was bent. Took some time it get this resolved for installation. Would have been rated higher but for this issue.
Response from Clopay Customer CareJan 11, 2018
2hotAZ, Clopay makes every effort to package our doors in a manner to prevent damage during transit. Unfortunately it sounds like it didn't prevent damage on your door. If you need any further assistance please contact us at 1-877-526-2050. Thanks, The Clopay Team
Great product for the price!
We replaced an existing, damaged door with this one, upgrading to one with insulation. The bottom of the first panel has a nice aluminum piece to hold the rubber weather seal.
Two people are almost a must, definitely makes the installation go much easier.
We were able to use our existing track and our torsion spring (torsion springs can be very dangerous to work with, be sure you know what you are doing and have the proper tools or better yet, rely on a professional)
Be cautious with the surface of the insulation, it is soft and easily damaged as is any foam insulation.
Overall the Clopay garage doors are well made and easy to install, but there were a couple places where screw holes in the garage door frame were not properly placed, thus my reason for a 4-star rather than 5-star rating. The holes that were not properly placed were for one of the hinges, the lift bracket/handle and the lock mechanism.