1234Bad - I am sorry to hear about the issues you are having with your door. Based on your review, you were converting your door springs to the Clopay's EZ-Set Torsion Springs. The Clopay's EZ-Set Torsion Spring Systems are designed to make torsion spring installation faster and easier for the do-it-yourselfer. Please know when you experience an issue with installing, please contact our Consumer Services Dept at 800-225-6729 so we can help understand your issue and provide assistance. Thanks The Clopay Team.