Customer Reviews for Clopay Gallery Collection 8 ft. x 7 ft. 6.5 R-Value Insulated White Garage Door with SQ24 Window

[This review was collected as part of a promotion.] The garage door looks great. Since day 1 the neighbors started complimenting the look.

[This review was collected as part of a promotion.] The colour, style and functionality of our new garage doors helped to give our home a needed update.

[This review was collected as part of a promotion.] So happy with the purchase of this Clopay door. Loved the look from the get-go and the variety of stain options. The installer was able to have the door up and running in just a couple of hours and there were no complications. The door is super quiet as well. We loved it so much that we've already gone ahead and ordered a Clopay entry door with the matching stain!!

[This review was collected as part of a promotion.] Our garage doors are beautiful on the outside and provide so much comfort on the inside!! Also love that ours are wireless and we can even open and shut them when we aren’t home. So smart!! The color is perfect and they go perfect with our brick. We would definitely recommend Cloplay doors to everyone!!

[This review was collected as part of a promotion.] I'm happy with our door because it is reliable and sturdy. I love the windows because it lets light into the garage without having to turn the lights on

[This review was collected as part of a promotion.] I am super happy with the gallery garage door it look amazing on my home it makes my home looks so rich in style I get drive by compliments daily .super fancy

A subtle upgrade that gets plenty of compliments. Wanted windows and to compliment the stone on the house.

We build new construction and have used these doors on every house.

Rating provided by a verified purchaser

Excellent just what I expected!

I first received my 16 and 8 foot Coplay doors about 4 weeks ago, 6 weeks after ordering. When they first arrived I noticed one of them had the wrong springs, and both doors were missing the window grilles. The delivery company took back the wrong parts, including the track for one of the doors, and said they'd get the correct parts to me. Two weeks went by and nothing. Several phone calls and another week later I received the correct springs and the window grills. It took some more phone calls and another week to get the track I was missing. I started my install of one doors and half way through realized I had the wrong track for the door. The flag brackets appear to be for a 2" thick door, mine is 1.5", and they're riveted into place so I can't adjust them. Also the left and right tracks don't even match. My install is half done but unfortunately I'm stuck will Monday when Coplay opens again, then longer for another delivery. Checking the other door, I can see it also has the wrong horizontal track with flag brackets that are mounted too long for the doors, and the vertical tracks appear to be different from the first door - with riveted brackets that won't adjust to the thickness of my door jamb. Overall I've had 6 phone calls and 4 parts deliveries, and I still don't even have the correct parts. I can't believe how insanely difficult this has been. Would not recommend.

Awesome insulated steel garage door

The door is very poorly constructed. None of the side plates on the panels lined up with the holes for the hinges. There was glue oozing out of several ares which had to be trimmed off. The hardware that came with the door is extremely cheap Chinese garbage. You could easily bend the hinges with little effort. The rollers were made of cheap plastic. The door handles were made of cheap plastic and were thrown in the garbage. The grills for the windows are made of very thin plastic. The one positive is that after installation, it does look good from a distance. If you're looking for high quality then look elsewhere. If you're a flipper looking for a cheap way out for a door then this may be your product.

First using the Clopay software was a great tool for selecting our door style and color. After the installation we were extremely happy with the quietness of the door while operating and the quality of the wood grain was top notch.

Rating provided by a verified purchaser

The design of the garage door was a nice up-grade for my home

The torsion springs are very cheap made and the mechanism is enclosed in plastic.... dangerous. I end up buying a new complete torsion springs system.

So happy with our new door. It gave our home a new and fresh look. Neighbors say it looks rich looking and gave our home a completely different look. The black handles and hinges really stand out.

Needed to replace a broken "plastic grille" in 9x8 Coachman door. The replacement cost for one side was over $175 plus tax. I was expecting $40-$50. What a shock. Now the doors will have no grille.

The door itself is great and well made...the hardware that was included was TERRIBLE. The springs were junk, the rollers were plastic junk and the bearings for the spring rod were plastic and weak.

The door is fine but the torsion springs are extremely noisy. Googled a remedy and apparently this is a known issue. The remedy that we found was to spray the springs with lithium grease but sadly this only lasts for 2-3 days and then we have to reapply. Not only expensive but also potentially messy for vehicles passing under the springs. Really wish that there was a permanent remedy for fix this issue.

Rating provided by a verified purchaser

Beautiful.

Although the door is nice looking the panels are much thinner than what I had expected (1 1/4") which makes such a long door a bit flimsy. Also the 7 weeks it took from the time I ordered and paid was a bit extensive, would have liked to see that trimmed down to 4 weeks. Overall a deceant door.

This door is just plain great. It looks great on my garage and my neighbors seem to think so, too.

Nice looking, sturdy, door is exactly what we expected