Customer Reviews for Coleman Dual Fuel 2-Burner Stove

Thank you for your review. We are sorry to hear you had such a frustrating experience with our stove but we really appreciate you bringing this issue to our attention. We apologize that our product did not satisfy your expectations. Allow us to investigate this issue further. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 9:00 am to 6:00 pm DST. We would love to hear more about this concern.

Thank you for posting a review. We appreciate you bringing this to our attention and we are sorry that our Coleman Guide Series® 424 Stove didn't meet your expectations. This is not the experience that we want you to have. It is normal for a Coleman® liquid fuel stove to burn with a large yellow flame when first started. Until the generator assembly is hot enough to vaporize the fuel, the stove will burn with a yellow flame. Once the generator heats up enough, the flame will turn to blue and settle closer to the burner. Under normal use, this can take from 20 to 60 seconds depending on the outside temperature. The colder the stove and fuel, the longer it will take. It is important to have the lighting lever on the side of the liquid fuel stove's valve in the ""up"" position when starting the stove and to leave the lever in the ""up"" position until the flame at the burner turns blue. When the lighting lever is in the ""up"" position on the valve, the fuel mixture fed to the generator contains less fuel and more air than when the lever is in the ""down"" position. Running this lean mixture when lighting the stove allows the generator to heat up enough to vaporize the fuel without building up excess fuel in the burner. If, after the flame at the burner turns blue, you turn the lighting lever to the ""down"" position and the flame at the burner turns yellow again, turn the lighting lever ""up"" for another thirty seconds. The yellow flame indicates the generator is not hot enough. On both liquid fuel and propane stoves it is a proper fuel and air mixture that produces the correct blue flame at the burner. On a liquid fuel stove, outside air and fuel from the generator are mixed at the Bunsen where the generator plugs into the manifold behind and above the burner. On the manifold, right behind where the generator plugs in, there are two holes that draw in air to mix with the fuel on the way to the burner. If either or both of these holes are blocked or if a spider or insect enters these holes and build a nest or web sac inside the manifold, the fuel and air mixture will be incorrect and there will be a large yellow flame at the burner that will not settle down to blue. On a propane stove, there is, under the cook top, a tube that runs from each burner to the valve at the front of the stove. Near the valve end of the tube are two holes that draw in air to mix with the fuel. These holes and the tube near the holes can also be clogged by a spider or insect nest or egg sac. This will cause a large yellow flame at the burner. For either stove, the solution is to run a small bottle or gun-cleaning brush or some pipe cleaners up inside the tube to dislodge the blockage and then to blow the Bunsen or tube clear. Over-filling the fuel tank can also cause excessive flame on liquid fuel stoves. You should always fill a stove tank on a flat, level surface with the generator parallel to the table top. Do not tilt the tank while filling. Inside the filler hole is a short neck reaching inside the tank. The maximum fuel level should always be just below the bottom of this neck. If the fuel level reaches up inside the neck or is enough to require you to tilt the tank to keep fuel from pouring out the filler hole, the tank is over-filled and the stove can flood when lighted. This will cause large yellow flames that will not settle to a blue flame." We hope this helps.

We're sorry to hear that our Coleman Dual Fuel 2-Burner Stove isn't living up to your expectation. Should you have any questions or clarifications you may visit our website.

Thank you for posting a review, and we appreciate you sharing your experience with our product. We understand that it was not the quality you expected. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-835-3278, Monday - Friday from 9:00 am - 5:00 pm CST or you can email through our website coleman.com.

Hello there! We appreciate the time you took to let us know your experience with your Coleman Dual Fuel 2-Burner Stove. We are happy to hear that the product performs as expected. On behalf of Coleman, the outdoor company! We would like to say thank you for being a loyal consumer and we hope Coleman Product brings you many hours of joy in your outdoor and recreational activities. Please let us know if you need further assistance. Thank you and have a wonderful day.

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-835-3278. We're here for you Monday-Friday, 9 am-5 pm CST.

Hi there, being known for great outdoor camping products, it came as a surprise, and we would like to make things right. Your feedback will help us improve the quality and durability of our Coleman stoves. Allow us to discuss more about your situation and we'll be happy to rectify it. Feel free to contact us at our hotline 1-800-835-3278, Monday - Friday from 9:00 am - 5:00 pm EST. We look forward to hearing from you.

Thank you for posting a review and we’re sorry to hear that your experience on our Stove was not of the quality you expected. We would like the opportunity to investigate your feedback further. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We look forward to rectifying this issue for you.

Hi there, we truly understand your disappointment with our Guide Series® 424 Stove especially if you don't get what you pay for. Being known for great outdoor camping products, it came as a surprise, and we would like to make things right. We'll maximize all our options to rectify the issue. Your feedback will help us improve the quality and durability of our products. Allow us to speak with you and discuss more about it. Please contact us at 1-800-835-3278, Monday to Friday from 9:00 am to 500 pm EST. You can also email us through https://www.coleman.com/contactus/. We look forward to hearing from you and earn you back as a consumer.

Hi Leroy, We're truly sorry about your negative experience with our Coleman Guide Series 424 Stove. We always aim to deliver a great experience. We are gutted when we miss the mark! If you give us a chance, we can discuss more about the directions and the quality of the product. Please give us a call at 1-800-835-327 and we'll be more than happy to assist you. We look forward to hearing from you and earn you back as a customer.

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 1-800-835-3278, Monday - Friday from 8:00 am - 4:00 pm CST. You can also email us through https://www.coleman.com/contactus/ and we will get back to you promptly. We look forward to hearing from you and earn you back as a customer.