Hello,
We are sorry to hear your experience has not been what you expected. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please allow us to make it right by contacting our customer service team so that we can assist you. 800-361-2030.
The best practice to remove the film is to carefully slice with a sharp knife or razor gently along the seam and the plastic will then peal off easily. The plastic should only be removed after the door is painted.
Thank you,