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Customer Reviews for ComfortBilt HP22 Pellet Stove 2800 sq ft EPA Certified in Black

Internet #306146144

Model #HP22-Black

Store SKU #1003392384

  • Heat Exchange Design Allows for Maximum Heat Output
  • Robust Design made with Heavy Gage Steel
  • Top Mounted Hopper Lid for Easy Access

Customer Reviews

  • 4.2
    out of 158 reviews
  • 77% recommend this product
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Showing 1-30 of 158 reviews
5 Star Review
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  • Verified Purchase
4 Star Review
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  • Verified Purchase
It heats well and appears to be well built! We’ve...
It heats well and appears to be well built! We’ve only ran it for a few weeks but no issues yet.
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  • Verified Purchase
We bought this for our shop and we live in Wyoming. It claims to heat up to 2800 sq. ft. When we ...
We bought this for our shop and we live in Wyoming. It claims to heat up to 2800 sq. ft. When we looked at the manual it said 2400 sq. ft. We ran it the first night when the outside temps were 21 degrees. We checked it the next morning. The hopper still had some pellets but the remaining pellets weren't feeding so the stove had shut down. Our old pellet stove held plenty of pellets and would run 18 hours or more even on the coldest days. This hopper is way too small and all of the pellets don't feed so it runs out. We have now had to order the hopper extension so we don't have to go out every 8 hours and add pellets. I don't recommend this stove for northern climates. The temperature in the shop was 52 degrees before bed and was 45 degrees the next morning. It had probably run out of pellets 4 hours before we checked it.
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    1 found this review helpful
    5 Star Review
    Rating provided by a verified purchaser
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    • Verified Purchase
    1 found this review helpful
    Very good stove, very easy to install and use,...
    Very good stove, very easy to install and use, the only bad thing I could say is the 30 minute wait time when the power goes out or if you hit the wrong button. Otherwise very very happy with this purchase.
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    • Verified Purchase
    This is my second pellet stove in the past several years. I rated this stove a four star for two...
    This is my second pellet stove in the past several years. I rated this stove a four star for two reasons. Th first is the blower fan to heat the room only has one speed. The other stove I owned have more. When I ordered the stove I also ordered the stove pipe kit to exhaust the stove. After I received the stove and began the install, the instructions said that above 2500 feet elevation a 4" system should be used rather than the 3" listed. Would have been nice to know that up front. Overall we are very pleased with the performance so far. We are just heading into winter weather and look forward to staying warm this winter.
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    • Verified Purchase
    • Recommended
    Purchased this pellet stove for my great room and it has been amazing. It heats up the room as we...
    Purchased this pellet stove for my great room and it has been amazing. It heats up the room as well as all other rooms in the same floor instantly without having to raise the heat bars passed 2.
    by
    • Verified Purchase
    • Recommended
    HP22 defective
    Updated controller software with a manual that does not explain how it works. Brilliant!We were told that the updated manual may be on their website by next spring when we called them. What about this winter? Spent $2K on it and dont know how to operate it. I wrote the company, but the email was invalid! OMG! Great heat when it works.......when it works....when it works.....Not happy with you Home Depot, or Comfort Bilt.
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      • Recommended
      1 found this review helpful
      Although this this is worth every penny, the assembly is...
      Although this this is worth every penny, the assembly is bananas. The 2” air intake is non-existent in the way instructions require you to install. It was a mission trying to get the required pieces. If you purchase this item make sure you purchase the required assembly parts from the actual dealer.
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      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      I like the stove and the design but have not...
      I like the stove and the design but have not used it yet. The reviews were good so I'm waiting for winter to fire it up
      by
      • Verified Purchase
      So far so good. It’s summer so I’ll see how...
      So far so good. It’s summer so I’ll see how it works this winter. It came packaged pretty well however it was scratched up on one side so I wasn’t happy about that but it was easy to install and fired right up. So we will see.
      by
      • Verified Purchase
      I have not lit it but it was easy to...
      I have not lit it but it was easy to install and looks good
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      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Tried our new pellet stove last night and was really pleased with its performance. I am still lea...
      Tried our new pellet stove last night and was really pleased with its performance. I am still learning some of the settings, saw a video from ComfortBilt yesterday and was really helpful. Great product!
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      • Verified Purchase
      • Recommended
      2 found this review helpful
      I have had this stove for a few weeks now. So far the only complaint that I have is that the hop...
      I have had this stove for a few weeks now. So far the only complaint that I have is that the hopper is a little on the smaller side. I am using the stove as a primary heat source for our basement; which is 2,800 square feet (2,600 is finished), and so far it has done its job. If I set the temperature to 70 degrees, and turn the stove on. It takes roughly 2 hours on high to bring the temp up from 61-63. Whenever the temperature is reached the stove will automatically run on a lower level.
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      • Verified Purchase
      • Recommended
      1 found this review helpful
      1 Star Review
      Rating provided by a verified purchaser
      by
      Response from Hiheat1Mar 27, 2019
      Reason for only one star?
      • Verified Purchase
      1 found this review helpful
      What a great stove! Wish it nwoukd have bought...
      What a great stove! Wish it nwoukd have bought one years ago. Instructions need to be clearer, larrger font with pictures, but this stove has been great. Look on YouTube for some good videos on stove operation.
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      • Verified Purchase
      1 found this review helpful
      The stove works well, it has a small fill opening which should be bigger. Easy to clean and burns...
      The stove works well, it has a small fill opening which should be bigger. Easy to clean and burns the pallets up completely.
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      • Verified Purchase
      • Recommended
      I am completely astounded by the high level of efficiency...
      I am completely astounded by the high level of efficiency of this pellet stove. The stove maintained a comfortable 70 degrees throughout my small house (1,100 sq. ft.) for a period of 21 hours on one bag of pellets. Outside temperatures were mid-30s. I
      by
      • Verified Purchase
      1 found this review helpful
      Great product easy to install and started right away
      Great product easy to install and started right away
      by
      • Verified Purchase
      • Recommended
      I gave it one star because zero was not an...
      I gave it one star because zero was not an option It never worked from the beginning We tried to contact the manufacturer telephone number is disconnected now I have to pay to have it taken to the Home Depot store for a refund that’s awful to go through that
      by
      Response from Hiheat1Mar 14, 2019
      Not really sure what might be wrong with the stove. However we have three phone numbers to contact us directly. 919-973-4123. 919-973-4079. 919-973-4092. Please give us a call at your convenience.
      • Verified Purchase
      2 found this review helpful
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      we have had it 4 months and now it wont...
      we have had it 4 months and now it wont work. It wont ignite.
      by
      Response from Hiheat1Feb 26, 2019
      Comfortbilt is open Monday through Friday 9 AM to 7 PM. EST. If you have a stove that is not lighting simply give us a call. stove is covered under warranty. you can still make a fire in the stove by using a handful of pellets and simply striking a match. The igniter is nothing more than a match.
      • Verified Purchase
      1 found this review helpful
      I really love this stove. My only issue is the...
      I really love this stove. My only issue is the door to the hopper is a bit smaller than I'm use to so loading pellets isn't easy. Also, if you load pellets while it is operating, you have to put the settings on hold or the fire will go out and you have to wait a half an hour to re-light.
      by
      Response from Hiheat1Feb 25, 2019
      Very glad you are enjoying your stove. The first 10 to 20 bags will take some practice. After that you'll be a pro. As far as pouring the pellets in the stove while the fire is on the best trick is to put the stove on the higher heat levels for a few minutes to be able to larger flame.
      • Verified Purchase
      6 found this review helpful
      We haven’t had it very long but, so far, it...
      We haven’t had it very long but, so far, it has been great! Easy to install and puts out great heat! If I had one aspect to improve, I would say to locate the thermostat elsewhere, it’s on the back near the floor where it is always much cooler than the rest of the room.
      by
      • Verified Purchase
      1 found this review helpful
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Great stove! Heat all house downstairs and upstairs! 2400sqft. 2...
      Great stove! Heat all house downstairs and upstairs! 2400sqft. 2 bags in 24 hours in 14F weather.
      by
      • Verified Purchase
      3 found this review helpful
      REPLACED OUR 25 YEAR OLD PELLET STOVE WITH THIS ONE, HAVE ONLY HAD THE STOVE FOR ABOUT A MONTH NO...
      REPLACED OUR 25 YEAR OLD PELLET STOVE WITH THIS ONE, HAVE ONLY HAD THE STOVE FOR ABOUT A MONTH NOW BUT IT REALLY PERFORMS AS PROMISED. IT HAS NO PROBLEM HEATING OUR 2000 SQ FT HOUSE AND THAT IS ONLY ON SETTING 1, WE IGNITE IT ON 3 AS INSTRUCTED IN THE VIDEO, THEN TURN IT DOWN TO 1. SO FAR VERY LITTLE MAINTENANCE REQUIRED. GLASS STAYS CLEAN AND ASH PAN IS VERY EFFICIENT. WE ARE GETTING ANOTHER ONE FOR OUT BASEMENT SOON.
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      • Verified Purchase
      • Recommended
      5 found this review helpful
      Showing 1-30 of 158 reviews

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      Area Heated (sq. ft.)

      2800 sq ft

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      Features

      Adjustable Thermostat, Adjustable feed rate, Air Wash System, Ash Drawer, Mobile home approved, Programmable Thermostat, Rear heat shield, Side heat shield

      Adjustable Thermostat, Adjustable feed rate, Air Wash System, Ash Drawer, Mobile home approved, Programmable Thermostat, Rear heat shield, Side heat shield

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      Material

      Steel

      Steel

      Stainless Steel

      Steel