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Customer Reviews for ComfortBilt HP50-Grey Pellet Stove 2,200 sq. ft. EPA Certified in Grey

Internet #302429708

Model #HP50-Black

Store SKU #1002588221

  • Modern Design to fit any Décor
  • Robust Design made with Heavy Gage Steel
  • Top Mounted Hopper Lid for Easy Access

Customer Reviews

  • 4.5
    out of 188 reviews
  • 91% recommend this product
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Showing 1-30 of 188 reviews
Installation instructions were very vague. But anyone with any mechanical...
Installation instructions were very vague. But anyone with any mechanical ability would be able to install and operate this stove with little problems or issues. I do wish Home Depot stocked the stove pipe for this as well.5 stars because it looks great and produces lots of heat.
by
  • Verified Purchase
I bought one of these stoves last year. It did such a fantastic job that I bought another one thi...
I bought one of these stoves last year. It did such a fantastic job that I bought another one this year for my shop. Easy to clean and care for.
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  • Verified Purchase
  • Recommended
1 found this review helpful
works like a dream. heats the whole house.
works like a dream. heats the whole house.
by
  • Verified Purchase
  • Recommended
Easy install. Blower didn’t work when I first started the...
Easy install. Blower didn’t work when I first started the unit. Had to take the side cover off and free the blower up manually. Works fine now.
by
  • Verified Purchase
This unit replaced an older pellet stove in my basement...
This unit replaced an older pellet stove in my basement living room. This stove pushes some serious heat and is quite and stylish. The best part is Glen at Comfortbilt will walk you through the tuning adjustments over the phone to optimize heat and efficiency of the Comfortbilt pellet stoves.
by
  • Verified Purchase
Love not sorry I have it, Soo far...
Love not sorry I have it, Soo far
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Great product
Great product
by
  • Verified Purchase
  • Recommended
It really puts out the heat. I love it. We have had it for almost a month, it's more than what l...
It really puts out the heat. I love it. We have had it for almost a month, it's more than what l expected. It did take us a little bit to figure out, because it's digital. Are other stove was from 93, so antique. .
by
  • Verified Purchase
  • Recommended
Great purchase. The bin is a little tricky to add...
Great purchase. The bin is a little tricky to add pellets. But that’s the only thing I am not real pleased with.
by
  • Verified Purchase
Stove works well heats 1100 square foot home downside must...
Stove works well heats 1100 square foot home downside must be careful not to accidentally hit wrong button or let hopper get to low of pellets WILL SHUT DOWN and will have to wait 30 minutes to relite Also make sure igniter is cleaned out when cleaning out burn pot might not light and will have
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  • Verified Purchase
1 found this review helpful
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Extremely efficient stove. Heats both levels of my home with ease. I had returned a defective s...
Extremely efficient stove. Heats both levels of my home with ease. I had returned a defective stove from HD and decided to try the ComfortBilt and it did not disappoint. The hopper could certainly be bigger but that's something I don't mind dealing with considering how well this stove works.
by
    • Recommended
    1 found this review helpful
    Works well. Exhaust port off center auger did not feed pellets. Tech support helpfull be advised ...
    Works well. Exhaust port off center auger did not feed pellets. Tech support helpfull be advised if you can't fix issues yourself your sunk no techs available. Again now works great. Guess It's a good product just be handy.
    by
    • Verified Purchase
    • Recommended
    Excellent quality, build and performance. Easy install and operation. Provides...
    Excellent quality, build and performance. Easy install and operation. Provides outstanding warmth and comfort on 19 degree nights.
    by
    • Verified Purchase
    4 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    easy to install and operate...
    easy to install and operate
    by
    • Verified Purchase
    Heats up my garage great enjoy working in a...
    Heats up my garage great enjoy working in a warm garage
    by
    • Verified Purchase
    Stove is only rated for 1200 sq feet.
    I bought this stove because the Home Depot listing shows it capable of heating 2,200 SQ FEET but The owners manual clearly states the stove will only heat a 1,200 SQ FOOT space. The stove works nice but burns way more pellets then my previous stove. A 40 LB bag of pellets would last 24 hours in My last stove, I’m lucky for a 40 Lb bag of pellets to last 12 hours with this stove. I think the stove is just too small and has to run NON stop to keep my 2,100 SQ foot home at 68 degrees.
    by
      • Recommended
      1 found this review helpful
      Had this stove for 2 months in my workshop and...
      Had this stove for 2 months in my workshop and I haven't been able to keep it running once. Usually doesn't ignite and won't stay going in any mode for longer than 1 hour before dying. Their support has been very nice and helpful but still cant get it working. Will update if I can get it to work..
      by
      Response from Hiheat1Jan 19, 2019
      Sorry to hear that the stove is misbehaving. If you would have time to call us and ask for any of our technicians. We are open weekdays from 9 AM to 7 PM Eastern time. 919-973-4092. Sometimes it's a matter of getting the feeding or the air sent right. But our technicians are how are you trained on the operation of the stoves.
      • Verified Purchase
      4 found this review helpful
      Stove is a great operator! Even with old pellets, it has run perfectly for more than a month now....
      Stove is a great operator! Even with old pellets, it has run perfectly for more than a month now. Very easy to use and clean. If I have to complain about anything it would be that the hopper is just a little too small. You have to be very empty in order to put in a full bag. But I'd rather have the unit's small size and have to fill more often.
      by
      • Verified Purchase
      • Recommended
      I couldn't be happier! I have had this stove up and running for 3 days. The temps dipped to 4 deg...
      I couldn't be happier! I have had this stove up and running for 3 days. The temps dipped to 4 degrees tonight and with the stove on the second heat level my house stayed at 77 degrees! I never expected to be this comfortable in this weather! The fan is relatively quiet, my TV is only 15 feet away and I am not bothered by the sound level at all. It is easy to fill, easy to clean, looks sharp and the remote control is a great feature!. Definitely would recommend this stove for value, looks and performance.
      by
        • Recommended
        Stove is very good, much better than the last one,...
        Stove is very good, much better than the last one, hope this will last as long though.Set up was a bit of a pain as the exhaust pipe wasn’t centered in the back cover, took some effort to get the elbow pipe on.Manual leaves some details out and a quick look at forums solved it. Holds more than 40lbs
        by
        • Verified Purchase
        The heat out put is wonderful. It was easy to...
        The heat out put is wonderful. It was easy to install & the features are great!!!
        by
        • Verified Purchase
        The stove was installed turned on and didn’t work have...
        The stove was installed turned on and didn’t work have to take out return just a whole lot of work to do
        by
        • Verified Purchase
        2 found this review helpful
        I researched for months before deciding on the HP50. It's...
        I researched for months before deciding on the HP50. It's a solid, sturdy unit, very heavy. This stove could not be any easier to use. The manual is clear and easy to follow. I had a few questions and immediately spoke to live tech support from Comfortbilt. Pushes big heat. A+++++
        by
        • Verified Purchase
        We love it! ...
        We love it!
        by
        • Verified Purchase
        The unit burns a lot of pellets, even on low,...
        The unit burns a lot of pellets, even on low, more than the other unit we had previously. Also, the burn pot needs to be emptied daily or the unit shuts down. It does not have a good temperature control system; if left on even low, the unit produces too much heat.
        by
        Response from Hiheat1Dec 20, 2018
        Even on the lowest setting to Stough produces an immense amount of heat. We probably need to change some of the feeding in the air settings on the stove. If you would give us a call any week day.
        • Verified Purchase
        2 found this review helpful
        Easy install. Works great. 3 options of heat. The 47lb hopper is great for adding pellets m...
        Easy install. Works great. 3 options of heat. The 47lb hopper is great for adding pellets mid burn.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Absolutely amazing customer service from Glenn at comfortbilt!!!
        So you may notice in the questions section of this website question regarding this unit causing smoke and needing constant cleaning. Well I sent an email in to comfortbilt and literally recieved a phone call from Glenn 30 minutes later! (If you go on you tube you'll see him in a number of helpful pellet stove tutorials). Glen was as kind as could be. He asked me a few questions and quickly identified the issue. I self installed this unit and was venting it up through the roof at approximately 18 feet high. He walked me through a perfect and easy fix with the voltage settings. Glen also gave this first time stove owner a number of tips, recommended a few pellet options (he did at the HD brand was good as well) and even said to call him anytime with questions. I can't say enough about the comfortbilt company and the stove I'm enjoying right now. It heats my entire house of 1,700 sq feet with about a bag per day in frigid New Hampshire and is sleek and modern to boot!
        by
          • Recommended
          1 found this review helpful
          Showing 1-30 of 188 reviews

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