The adhesive was dried out and they failed to stick....
The adhesive was dried out and they failed to stick.
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Response from 3M Social EngagementJun 23, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Verified Purchase
May 24, 2023
The adhesive on the strips was dried up. I made...
The adhesive on the strips was dried up. I made 2 trips to buy these and all 4 packs were defective.
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Response from 3M Social EngagementMay 24, 2023
We hope the seller was able to resolve this but if not please connect with us directly at 1-800-934-7355 M-F 8am-4:30pm CT. Thank you!
Verified Purchase
Apr 26, 2023
They don’t stick at all...
They don’t stick at all
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Response from 3M Social EngagementApr 26, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Verified Purchase
Apr 24, 2023
Don’t buy this
These do not work, don’t buy this
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Response from 3M Social EngagementApr 25, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Verified Purchase
Apr 19, 2023
The tape was old cracking and would not stick....
The tape was old cracking and would not stick.
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Response from 3M Social EngagementApr 21, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Verified Purchase
Mar 22, 2023
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Verified Purchase
Mar 2, 2023
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Verified Purchase
Feb 22, 2023
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Verified Purchase
Feb 1, 2023
Had to return as adhesive in both packs was dried...
Had to return as adhesive in both packs was dried out and not effective/usable.
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Response from 3M Social EngagementMar 4, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Verified Purchase
Feb 1, 2023
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Verified Purchase
Feb 1, 2023
I always use Command products, they have never let me...
I always use Command products, they have never let me down. They’ve great.
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Verified Purchase
Jan 18, 2023
they were not sticky.. must have been old...
they were not sticky.. must have been old
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Verified Purchase
Jan 18, 2023
Easy install, nearly invisible appearance, inexpesively priced vs all other...
Easy install, nearly invisible appearance, inexpesively priced vs all other options.
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Verified Purchase
Jan 12, 2023
Sticky Fail
I purchased these last month to hang up garland for Christmas. I have used these in the past and they have worked great. They must have changed the adhesive. The adhesive now is clear and thin and does not stick to anything. The ones in the past were a sticky white foam adhesive.
I cleaned off the area first and let the adhesive stick for awhile. I hung up the garland and hooks came falling off! Ugh!
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Customer review from command.com
Jan 5, 2023
Short shelf life
I bought the value pack probably a year ago and the ones I used soon after purchasing worked great. The problem I have is the unused hooks in the package no longer work because the adhesive on the strips has dried up. I have lots of Command Hooks in various sizes that I can no longer use because the strips don't work. If there is an expiration date for the adhesive strips, please print it on the package. Do you sell fresh strips separately? I have so many Command Hooks that are useless. Very frustrating!
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Customer review from 3m.com
Dec 29, 2022
I like the way they hold the pictures in my...
I like the way they hold the pictures in my wall
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Verified Purchase
Dec 28, 2022
They did not have any sticky to them. Had to...
They did not have any sticky to them. Had to take back and guy checked neither did all the ones they checked
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Verified Purchase
Dec 28, 2022
The command strips work really good for my project...
The command strips work really good for my project
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Verified Purchase
Dec 28, 2022
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Verified Purchase
Dec 22, 2022
The tape is not sticky enough and hook falls off...
The tape is not sticky enough and hook falls off the wall easily
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Response from 3M Social EngagementDec 29, 2022
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 800-934-7355 M-F 8:00am-4:30pm CT referencing this #37664072. Thanks again, and we look forward to connecting with you!
Verified Purchase
Dec 22, 2022
The product did not work nor did it stick to...
The product did not work nor did it stick to the wall. I think Home Depot must of had it there for ages because the packaging was dusty and the portion that sticks on the wall did not work.
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Response from 3M Social EngagementDec 29, 2022
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 800-934-7355 M-F 8:00am-4:30pm CT referencing this #37664210. Thanks again, and we look forward to connecting with you!
Verified Purchase
Dec 21, 2022
Exactly what I needef...
Exactly what I needef
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Verified Purchase
Dec 21, 2022
No adhesive. Had to be returned....
No adhesive. Had to be returned.
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Response from 3M Social EngagementDec 22, 2022
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. We are happy that you were able to return the product. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT and reference this #37598048.
Verified Purchase
Dec 21, 2022
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Verified Purchase
Dec 21, 2022
These items must have been on the shelf too long...
These items must have been on the shelf too long because their adhesive ability was nil. It just wasn't worth my time to bring them back.
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Response from 3M Social EngagementDec 22, 2022
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 800-934-7355 M-F 8:00am-4:30pm CT referencing this #37598167. Thanks again, and we look forward to connecting with you!
Verified Purchase
Dec 21, 2022
Old stock?
I bought these 3 days ago and used on a mirror behind fireplace. Followed exactly how to use and apply . Not only was the sticky part on the mirror not very sticky but after 4 hours abd barely touching the clear part that attaches came off in my hands. I even wore nitrile gloves to avoid any oil from skin. Old stock? I found a 5lb hook I bought 4 years ago with adhesive package, never used and stored in plastic bag in cool dark place. Same thing. Adhesive didn't work. And yes, service of mirror cleaned with alcohol and dry.
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Response from Pace Social CareDec 21, 2022
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. Unfortunately, the General Purpose, Clear or Adjustables Hook products are not recommended or designed for hanging framed items. Instead, we would recommend a product from our Picture Hanging Collection (sawtooth, wire, canvas hangers or picture hanging strips). Feel free to visit our website to view our full catalog. If you have any additional questions or concerns, please connect with us directly at 1-800-934-7355 M-F 8:00am-4:30pm CT and reference this #37572392.
Customer review from command.com
Dec 21, 2022
Every sticker was old and yellowed and didn’t stick. These...
Every sticker was old and yellowed and didn’t stick. These have been sitting on the shelf for years it seems. Waste of a purchase.