Hi Pam! Thank you for letting us know! We would love to know more about your experience. We will promptly inspect all the plants here at the farm to ensure they are shipping pest-free.
You can treat the plant by giving it a nice shower to rinse of the loose pests. Once the shower is done, we recommend a product such as neem oil to treat the plant or a homemade insecticide mixture (1 quart of water with 1.5 teaspoons of Dawn liquid dish soap). Mist the leaves with the treatment and water the plant covering the entire soil surface with the same mixture. Depending on how severe an infection is, it could take more than 1 application. We hope this information helps!
Our team would love to help you out at questions@costafarms.com. We hope to hear from you soon!