DAP claims that this product "Looks and acts like real wood," but this is not true. Real wood does not get covered with mildew after rain. Real wood does not crack after proper application. Real wood does not pop out of holes. I followed all instructions on the package carefully when filling the nail holes, wood cracks and chips. After 4 days, I sanded and then primed with a latex outdoor primer, then painted two coats of outdoor latex paint. One month later, the DAP Plastic Wood is cracking in almost every place. Mildew has begun to form in a few places. Some larger filled holed are popping out. I will have to redo hours of work. Do not use this product or at least not outside. I cannot comment on indoor usage.
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Response from DAPProductExpertOctober 28, 2020
Thank you for posting your feedback. We're sorry to see your low star review on DAP Plastic Wood Solvent Professional Wood. This product is designed for minor cosmetic repairs, such as: nail/screw holes, cracks, knot holes, etc. The photographs that you included in your review appears to depict “deck boards” in rather distressed condition (nearly the entire application surface exhibits significant checking/splitting). Large format repairs such as rot repair, edge/grain filling, “skim coating” (resurfacing) are well outside the scope of this product’s intended uses. Likewise, as with any hard setting wood repair filler, they should not be applied to unstable surfaces, joints, seams or other areas prone to movement. Unfortunately, DAP does not offer an appropriate product to address this type of project/condition. Should you have any additional questions or require further assistance, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477.
Not sure who’s responsible. Product was dried out. It was possibly a previous purchase and return. I will return
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Response from DAPProductExpertSeptember 21, 2020
Thank you for posting your feedback. We're sorry to see your low star review on DAP Plastic Wood Professional Wood Filler. Based on your description of the product's thick/stiff/dry texture, it would appear that the product you are referencing is aged/beyond its shelf life. As product ages, it will thicken to the point of becoming difficult or impractical to use. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you, when calling in, please have the product package and/or your receipt available, as we will need to collect production information from, to verify the product's production date/age and so that we can reach out to the store where it was purchased if needed as DAP does not have direct control of stock rotation/inventory management at the retail store level.
I used the wood filler to fill a few gaps on my porch railing. After drying, sanding and painting it seemed fine. But, after the first rainfall, the paint bubbles up and no longer adhered to the wood filler. Would not recommend this product for outdoor use.
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Response from DAPProductExpertJuly 31, 2020
Thank you for posting your review. We're sorry to hear about your experience with DAP Plastic Wood All-Purpose Wood Filler (Squeeze Tube). Plastic Wood (all versions) is not designed or recommended for use as a "stand alone" product, as indicated on the product package label and supporting product literature: "Exterior applications must be coated with latex or oil-based paint or solid color stain”. The only way that the product would behave as described, is if there was moisture exposure. This means that water is entering the patch through the paint or bypassing it (from the edges or from underneath). For applications where moisture is a concern, we would recommend the use of DAP Platinum Patch Advanced Exterior Filler. Unlike other wood patches and spackling compounds, this formula is designed for stand-alone performance. Should you have any questions or require further assistance, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477.
I wanted the Bondo Wood Filler, which according to Home Depot after checking their inventory onli...
July 7, 2020
I wanted the Bondo Wood Filler, which according to Home Depot after checking their inventory online, was in stock on the shelf. It was not. Home Depot directed me to the DAP Plastic Wood. It is not the same. I'm doing a repair on a lower section of a garage door. I decided to give the DAP a try since the other option was $2,000 for a new garage door. The Bondo, if it had been there, would be ready to sand and rework in 15 minutes. This stuff, figure up to 24 hours, plus while they say it is good for outdoor use, it does not do well in wet environments. That's pretty much includes most outdoor usage, and I expect it will encounter those conditions on the garage door in the lowest part of the bottom section. After sanding it down I put 2 coats of wood sealer on it. Maybe it will help. I needed more filler and I wound up getting Bondo Putty to fill in the voids and finish the job. I should have gone with that from the start and skipped the DAP since it is waterproof. The DAP may be OK for some jobs, but probably was not the best choice for this one. If I get 2 years out of it I will be happy.
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Response from DAPProductExpertJuly 10, 2020
Thank you for posting your feedback. Based on your commentary, it would appear that you are attempting to compare two completely different product chemistries (water-based acrylic latex versus a two-part hardener-resin filler), with vastly different performance capabilities. Because you did not provide any information on the size of the joint, application surfaces, surface preparation, application technique or application conditions, without this information, it is difficult to provide a response in this format. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you about your experience.
This wood filler performed as advertised. I selected their Natural...
June 17, 2020
This wood filler performed as advertised. I selected their Natural color because of the light colored pine trim I was adding to a bench project. What you see in the photo is one coat of a clear/neutral stain, and then 3 coats of spar varnish. I think the filled nail holes along the trim piece look great. Since these finish nail holes were small, I only pierced the end of the wood filler tube instead of slicing it off as I normally do. The "pin" hole let squeeze just about the right amount into the hole without over-filling it. This made the job faster and neater rather than wasting a whole glob of filler (like I usually do).