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Customer Reviews for DECKMATE #9 x 3 in. Star Flat-Head Wood Deck Screw 5 lbs.-Box (365-Piece)

Internet #306587120

Model #115985

Store SKU #1003274830

  • Star flat-head wood screws for decking and fencing
  • Drive into wood using the included Torx bit
  • Tan ceramic-coated steel offers reliable durability

Customer Reviews

  • 4.7
    out of 2,432 reviews
  • 80% recommend this product
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Showing 1-30 of 2,432 reviews
I've been using Deckmate deck screws for more than ten years. I've never had a problem. They seemingly will last forever. I like the fact that they include a new and free star head bit with all box purchases. It actually appears they are better now than they were, and before they seemed perfect.
by
  • Verified Purchase
They rust out! The lifetime guarantee is a LIE!
This Lifetime guarantee is a LIE! But, they got their money, and now we have to replace our entire deck because of their screws.
by
Response from Customer Service@HillmanJan 23, 2024
Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations, and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products.
    Scam artists
    It clearly states in the description that j was getting a 126 piece of 2” so i thought i was getting a deal n ordered it.Well when i received the box it was a 91 piece.Also i purchased a 2 1/2” also and it was supposed to be 87 piece n showed up and it was 73…Im seriously considering taking legal matters to stop them from scamming people out their money.I can careless about suing for money but this is a multimillion dollar company scamming people cause they thing its okay cause no one is doing anything about it.Oh did i mention the reason i called?I called cause the screw box was smashed and had bent screw in it.Only the screw box was damaged,therefore i know it was the main company and not ups that smashed it!!
    by
    Response from Customer Service@HillmanJan 19, 2024
    Hello, The quantity shown on the picture provided of the package shows this is a 91 piece box. The title showing 126 pieces will be fixed as soon as possible to reflect the Appx. 91 piece count. Thank you for your feedback!
      1 found this review helpful
      In the construction industry, the right fasteners make all the difference. The Deckmate #9 2-1/2 in. Black Exterior Self-Starting Star Drive Flat-Head Deck Screws have been a reliable choice for various outdoor projects, especially deck building. Self-Starting Tip: The self-starting tip of these screws is a significant advantage. It allows for quick and easy drilling without the need for pre-drilling, saving time and effort, especially when working on large projects. Star Drive Head: The star drive head provides excellent torque transfer, making these screws easy to drive without stripping. This feature is crucial for maintaining the integrity of the screw and ensuring a secure fit. Corrosion Resistance: Being designed for exterior use, these screws have excellent corrosion resistance. The black coating not only adds to the aesthetic appeal but also contributes to their longevity, ensuring they can withstand the elements. Flat-Head Design: The flat-head design allows the screws to sit flush with the surface, creating a neat and professional finish. This is particularly important for decking, where the appearance is as important as functionality. Quantity and Packaging: The 1 lb.-box with 87 pieces is a convenient quantity for medium-sized projects. The box itself is sturdy, keeping the screws organized and easily accessible. Overall Impression: The Deckmate Black Exterior Self-Starting Star Drive Flat-Head Deck Screws are a top choice for any outdoor construction, particularly decking. Their ease of use, durability, and aesthetic design make them a go-to for professionals and DIY enthusiasts. I highly recommend them for their reliability and quality, ensuring sturdy and visually appealing results.
      by
      Response from Customer Service@HillmanJan 3, 2024
      Hello, Thank you for providing us feedback on your product experience with the #9 x 2-1/2" Black Exterior, Self-Starting Star Drive, Flat-Head Deck Screws you selected. We appreciate your business and we're happy to hear that this product performed to your expectations. Have a nice day!
      • Verified Purchase
      by
      • Verified Purchase
      perfect for exterior projects
      I was making a ramp with 2*6 wood and that screws really worked great
      by
        • Recommended
        Black 1 5/8 screws
        After less than a month we noticed some loose slats on our fence. Problem was that the screws were breaking off on their own. This was on a privacy fence. Never seen a 1/2 fence slat break a screw before!
        by
        Response from Customer Service@HillmanNov 27, 2023
        Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations, and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
          Honestly, it was a complete accident. I wasn’t paying attention. I usually always buy the beige color. But as far as performance, they was ok. Could have more screw and less shank. That’s on any of them 2”s and over At $35 plus tax and walk out. It gets the job required done. I use these deck screws on my projects only. I purchased recently pickets and more screws for another project that I’ve been playing with for the past couple years.
          by
          • Verified Purchase
          Used in re-claiming my deck, I removed the boards, flipped them, pressure washed them, painted them with deck paint/stain & replaced them - deck looks "Great" -
          by
          • Verified Purchase
          Their No-Rust claim is false.
          I put the #10 x 3.5 in on my deck and 4 years later, several of the screws were rusted. What's worse is that, when I tried to remove, the heads broke off and left me with a big problem.
          by
            Good price! I had some boards to replace on my deck.
            by
            • Verified Purchase
            Screws worked great for installing treated 2 x 6 stair treads and deck boards.
            by
            • Verified Purchase
            Do not buy Deckmate!
            Used for fence pickets. Within days, I noticed a few boards popping out that had these broken screws…so I replaced them. Over time (few months), there are SEVERAL (a lot) more screws that are broken. 1/2 the screw is still in the board, meaning I will have to drill another hole in the wood. A lot of wasted time in having to redo this! HomeDepot, with several bad reviews with this same problem, you shouldn’t even have these on the shelf!
            by
            Response from Customer Service@HillmanJul 21, 2023
            Hello, Thank you for providing us with information on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance. Quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you for your feedback.
              1 found this review helpful
              These screws are junk. I have never seen 4” screws break in half before when a board curled up.
              by
              Response from Customer Service@HillmanJul 10, 2023
              Hello, and thank you for your product review. We appreciate your feedback.
              • Verified Purchase
              Quality control lacking
              The head of the screw was partially filled with metal so I couldn’t fit the bit into the screw, rendering it useless. Most are good, but I would expect higher quality for a lifetime warranty.
              by
                Great Screws
                I used these screws to rebuild a seesaw at our neighborhood park. I like that I didn't have to pre drill. I used an impact driver to sink them easily. The screw color also provided a nice contrast to the seesaw's redwood stain. The provided drive bit worked fine.
                by
                • Verified Purchase
                • Recommended
                Not the best quality
                Quilty has taken a dive. Not impressed with the price of them, for the quality received. Of the different sizes purchased, many screws had defective threads, or no threads, some were even broken in all the packages. These were new sealed packages, so it wasnt customer tampering, just poor quality control.
                by
                Response from Customer Service@HillmanJun 12, 2023
                Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations, and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                • Verified Purchase
                Love these!
                I use these all the time & have no complaints at all. Sure I get some that are not machined right but overall, I just have less issues with these & like'em!
                by
                  • Recommended
                  Star Flat-Head Wood Deck Scews
                  Star Flat-Head Wood Deck Scews worked perfect with the 3/4 in. x 4 ft. x 8 ft. CDX Pine Plywood and 2in x 4in all pressure treated. I built 2 12ft x 32ft floating stages
                  by
                    • Recommended
                    Crappy nails that rust
                    These nails have rusted on our deck. They are supposed to be rust free! Really ridiculous this product is junk!!!!!!
                    by
                    Response from Customer Service@HillmanApr 21, 2023
                    Hello, We’re sorry to hear that this product was unsatisfactory and did not perform to your expectations. We will continue to monitor product performance for quality control. Quality is important to us and we utilize feedback like yours to improve our products. Thank you.
                      High failure rate!!!!
                      DO NOT BUY DECKMATE!!! They will break at the slightest movement of wood. Failure rate is alarming!!! Home Depot should know better than to sell such crappy screws!
                      by
                      Response from Customer Service@HillmanMar 1, 2022
                      Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                        1 found this review helpful
                        Good solid deck screws.
                        Quick and easy to use.
                        by
                        • Verified Purchase
                        • Recommended
                        Rusted out in one year
                        These screws are a disappointment to say the least. I built my deck one year ago using the Deckmate 2 1/2” screws. I had to remove a board this year to discover that the screws had already started to rust.
                        by
                        Response from Customer Service@HillmanOct 12, 2021
                        Hello, Thank you for providing us feedback on your product experience. We apologize for the inconvenience and appreciate you bringing this issue to our attention. Please know that quality is important to us and we incorporate feedback like yours to improving our products. Thank you.
                          Rusted after 2 years
                          Over half of the screws have rusted and stained the deck boards. Deck is 2 years old! Guaranteed for the lifetime of your project as stated in the product overview and written on the box. Problem is it's up to the store manager to do something about it. Dang, Deck Mate your project life expectancy has really dropped. They did screw something alright!
                          by
                          Response from Customer Service@HillmanJul 30, 2021
                          Hello, Thank you for providing us feedback on your product experience. We apologize for the inconvenience and appreciate you bringing this issue to our attention. Please call our Customer Service department Toll-Free: 1.800.800.4900 for us to gather additional information to resolve this issue. Please know that quality is important to us and we incorporate feedback like yours to improving our products. Thank you.
                            Works great on my deck. No stripping of the nail head. Really smooth. The colors aren't bad eithe...
                            Works great on my deck. No stripping of the nail head. Really smooth. The colors aren't bad either. My deck has been up one year now working around the pool
                            by
                            • Verified Purchase
                            • Recommended
                            Easily broken
                            I was told by the hardware associate that these screws were the best screws HD sold. 1 year later, I'm checking my deck screws and find that 1 out of 30 screws has snapped in half in the wood. I'm willing to bet the manufacturer won't assist me to get this resolved.
                            by
                            Response from Customer Service@HillmanApr 25, 2021
                            Hello, thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                              1 found this review helpful
                              Perfect color matched exterior rated screws with star drive made...
                              Perfect color matched exterior rated screws with star drive made building my project easy.
                              by
                              • Verified Purchase
                              “improved” version us usess
                              “Improved” version absolutely sucks. It’s horrible, does not pull the two pieces of wood together. The screw just keeps spinning. Bring back the old version, which was perfect!!! If you want to pre-drill every hole, buy it, otherwise look at other brands. I am so disappointed as I bought a lot of them and I used to rave about this screw using it for everything outdoors and indoors. Picture shows “improved” version on left, with different thread pattern that does not create a tight connection anymore.
                              by
                              Response from Customer Service@HillmanMar 29, 2021
                              Hello Kims, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                                “improved” veraion is useless
                                “Improved” version absolutely sucks. It’s horrible, does not pull the two pieces of wood together. The screw just keeps spinning. Bring back the old version, which was perfect!!! If you want to pre-drill every hole, buy it, otherwise look at other brands. I am so disappointed as I bought a lot of them and I used to rave about this screw using it for everything outdoors and indoors. Picture shows “improved” version on left, with different thread pattern that does not create a tight connection anymore.
                                by
                                Response from Customer Service@HillmanMar 29, 2021
                                Hello Kims, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                                  2 found this review helpful
                                  “improved” version is worthless
                                  “Improved” version absolutely sucks. It’s horrible, does not pull the two pieces of wood together. The screw just keeps spinning. Bring back the old version, which was perfect!!! If you want to pre-drill every hole, buy it, otherwise look at other brands. I am so disappointed as I bought a lot of them and I used to rave about this screw using it for everything outdoors and indoors. Picture shows “improved” version on left, with different thread pattern that does not create a tight connection anymore.
                                  by
                                  Response from Customer Service@HillmanMar 29, 2021
                                  Hello Kims, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
                                    2 found this review helpful
                                    Showing 1-30 of 2,432 reviews

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