I have had this tacker for awhile. The misfires are frequent but it is what it is. I would like to clean the internal components or get an electric one but I have yet to find one.
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Customer review from dewalt.com
May 25, 2023
Jams so much it's not even funny
I truly expected better from DeWalt. This product is a great concept but isn't worth a dime
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Response from DewaltProductExpertMay 25, 2023
Hello. Thank you for your feedback regarding the Nailer. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#7237761) so all information is easily available for the agent to assist you further. Thanks, Maria DEWALT
May 18, 2023
Barely enough power to insert staples. Had to go back...
Barely enough power to insert staples. Had to go back and hammer them in. Can’t endorse this product. Wasted money.
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Response from DewaltProductExpertMay 18, 2023
Hello. Thank you for your feedback regarding the Multi-tool. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#7174699) so all information is easily available for the agent to assist you further. Thanks, Maria DEWALT
Verified Purchase
May 18, 2023
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Verified Purchase
May 18, 2023
It's pretty garbage, would not use or buy again....
It's pretty garbage, would not use or buy again.
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Response from DewaltProductExpertMay 18, 2023
Hello. Thank you for your feedback regarding the multi-tool. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#7174758) so all information is easily available for the agent to assist you further. Thanks, Maria DEWALT
Verified Purchase
May 12, 2023
Very disappointed
This is such a big brand name, I thought it would work great. But no.
Followed directions to a T. Can't get it to work properly. At best, it's hit or miss on whether it sends out a staple. And when it does actually send out a staple, it's usually bent and only one leg enters the target. Went over the instructions another two or three times. No luck.
And yes, I used a size and type of staple specifically recommended by DeWalt.
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Response from DewaltProductExpertMay 16, 2023
Hello. I appreciate your feedback on the Stapler and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7158056) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Maria DEWALT
May 10, 2023
Jams Every Pull
This stapler jams every single time I pull the trigger. Hopefully I can return it.
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Response from DewaltProductExpertMay 10, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #DWHTTR510) and I'm sorry to hear about the bad performance of this product.
This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 7114528 so we have all information available for your review.
Thanks FRANK DEWALT
May 6, 2023
Stapler Jams
I purchased 2 of these in the last few years, my first one started jamming only after a few projects, so I thought I would try a new one and this one didn't even get me through a day. These guns are absolute junk. Definitely not worth the money, I will never buy another one again.
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Response from DewaltProductExpertMay 10, 2023
Hello Dusty. I appreciate your feedback on the Nailer and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7113148) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Maria DEWALT
May 4, 2023
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Verified Purchase
Apr 26, 2023
I used Dewalt to reupholster a bench due to my...
I used Dewalt to reupholster a bench due to my dog liking to dig in fabric. You have control over this Dewalt, simple to use and powerful. As long as hold Dewalt firm to the board staples go in flat and tight to the board. Dewalt shoots 5 different staples and nails which gives the Dewalt stapler more versatility for the very sometime user that might or might not need a stapler. Recommend I did load staples wrong and wonder why the stapler was not working. I suggest reviewing Utube video for the staples or nails you would like to utilize prior. They also give great inside options about features.
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Verified Purchase
Apr 22, 2023
Does not shoot staples
I should have read the reviews - it jams repeatedly on the stales, does not shoot.
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Response from DewaltProductExpertApr 24, 2023
Hello Pete. I appreciate your feedback on the Nailer and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#6981483) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Maria DEWALT
Apr 19, 2023
Worst stapler ever. However, Home Depot was very helpful in...
Worst stapler ever. However, Home Depot was very helpful in exchanging the first one and accepting the return on the second one. Love DeWalt but not this stapler.
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Response from DewaltProductExpertApr 20, 2023
Hello BDCT. I appreciate your feedback on the DWHTTR510 and I'm sorry to hear your stapler failed. We would like to hear more about your experience. Please contact support at WECARE@sbdinc.com and reference ticket #6950009 so we have all information available from your review. I look forward to hearing from you.
Verified Purchase
Apr 18, 2023
Ok-ish brad nailer, terrible stapler
It does an almost ok job with short brad nails on trim, getting them into the right depth maybe 1/2 the time. 1/4 of the time it's too shallow, the last 1/4 of the time it's too deep and mars the trim. Not great, but it actually feels like a tool when used with brad nails.
As a stapler, particularly into wood, It usually obliterates the staple and jams. I've had a 'perfect' staple maybe 10 times in the last 2 boxes worth of attempts.
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Response from DewaltProductExpertApr 19, 2023
Hello Scott, thank you for taking the time to provide your feedback on the DWHTTR510 and I'm sorry to hear the stapler function is not working as it should. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com and reference ticket 6941301 so we have all information available from your review. Thanks, Deeris DEWALT
Apr 16, 2023
This DEWALT 5 in 1 Multi-Tacker Stapler and Brad Nailer...
This DEWALT 5 in 1 Multi-Tacker Stapler and Brad Nailer Multi-Tool is one of the best Stapler I ever used. It has the power to pump in those staples. Yes, I would another one these tools in the future. Thank you!
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Verified Purchase
Apr 13, 2023
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Verified Purchase
Apr 6, 2023
Terrible tool
This is literally the worst tool I own and the reason I'll never buy another Dewalt product again.
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Response from StanleyBlackDeckertProductExpertApr 7, 2023
Hello Jayjay and thank you for your feedback regarding DWHTTR510 DEWALT 5-in-1 Multi-Tacker Stapler and Brad Nailer Multi-Tool. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 6858201, so all information is easily available for the agent to assist you further. Thanks, Roxy DEWALT
Customer review from homedepot.ca
Apr 5, 2023
Got stuck every other staple. I was trying to staple...
Got stuck every other staple. I was trying to staple vinyl onto wood and just wasn’t working right. I reverted back to my air stapler.
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Response from DewaltProductExpertApr 6, 2023
Hello Daniel Thank you for your feedback regarding the multi-tacker model number DWHTTR510. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 6847981 ,so all information is easily available for the agent to assist you further. Thanks, Sherri DEWALT Social Media Team
Verified Purchase
Apr 5, 2023
Worth the extra scratch!
A bit pricier than other staplers in its class, but worth it. Dewalt builds very good tools and is always the first brand I look for to compare other tools amd use as a measuring stick.
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Verified Purchase
Recommended
Apr 5, 2023
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Verified Purchase
Mar 29, 2023
So far so good. Better than most staplers I have...
So far so good. Better than most staplers I have used. The belt clip is an awesome feature I did not realize I would appreciate so much
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Verified Purchase
Mar 29, 2023
Just Keep Walking
Just as most stated this thing constantly jams. Bought it because I figured hey, DeWalt, should be the last stapler I ever buy. Nope. Ive had it about 2 years and have not been able to get it to staple as it should. I bought my wife an Arrow stapler and it works way better than this hunk of yellow junk. If you got one that works, congratulations.
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Response from DewaltProductExpertMar 29, 2023
Hello. I appreciate your feedback on the Nailer and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#6799544) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Maria DEWALT Social Media Team
Mar 29, 2023
DO NOT RECOMMEND.
Unworthy. Thought it was a good buy, but instead it kept misfiring and getting jammed.
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Response from DewaltProductExpertMar 29, 2023
Hello Valued Customer, I appreciate your feedback on the DWHTTR510 5 in 1 Multi-Tacker Stapler and Brad Nail Multi-Tool and I'm sorry to hear it is jamming and misfiring. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com and reference ticket # 6796915 so we have all information available from your review. Thanks, Roxy DEWALT Social Media Team
Verified Purchase
Mar 29, 2023
Easy To Use
Easy to use, penetrates plywood effectively
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Verified Purchase
Recommended
Mar 24, 2023
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Verified Purchase
Mar 23, 2023
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Verified Purchase
Mar 22, 2023
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Verified Purchase
Mar 22, 2023
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Verified Purchase
Mar 22, 2023
Multi- function. Did its job. A few jams....
Multi- function. Did its job. A few jams.
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Verified Purchase
Mar 20, 2023
So disappointed
Like others we trusted the brand in purchasing the stapler. Wasn’t able to use it for the project because the staples kept jamming up. Wish we had read the reviews before purchasing. Will definitely think twice next time before trusting the brand.
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Response from DewaltProductExpertMar 20, 2023
Hello. I appreciate your feedback on the Nailer multi-tool and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#6729495) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Maria DEWALT Social Media Team