I bought the new sander two days ago. I started to sand the wall yesterday. The sander doesn't vacuum the whole dust into the dust bag. There are open-air fans where the dust flies out.
I turned the speed dial to 6. I worked on the wall, and the speed dial moved to 3 and 1. I realized the sander was shaken to make the speed dial to low speed. I had to keep an eye on the speed dial to stay on 6. I am very disappointed.
I will have to return it and look for a better sander with the dust vacuum.
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Response from DewaltProductExpertMar 19, 2024
Hello JED3. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DWE6423. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
1 found this review helpful
Mar 1, 2024
This thing is a beast!
Hands down, it’s magic. I bought the orbital sander about a year ago and have used it for several DIY projects. Mentioning my size since it’s easy to use for me, 5’3” 110 lbs. I love this thing! It makes sanding so fast. Highly recommend if you have to do extensive sanding for a project. Yeah, Orbital is my new nickname.
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Recommended
1 found this review helpful
Sep 14, 2023
Smooth and adjustable speed orbital
[This review was collected as part of a promotion.] It gets the job done. The variable speed attachment is a nice feature. You can purchase a vacuum hose adapter for dust collection hook up. It has a quick connect/disconnect attachment fitting that makes it super easy. It definitely feels very smooth and has less vibration than other similar orbital sanders.
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Recommended
Customer review from dewalt.com
Mar 27, 2023
Great orbital sander
I bought this sander after a Ryobi orbital sander failed me. I tend to gravitate towards DeWalt in general so it made buying this an easy choice. I needed an orbital to work on a personal project of building a bar for my home and this sander has been perfect so far for the job. I haven't had any issues and it works like a charm. I've included pictures of the progress on my project.
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Recommended
Customer review from dewalt.com
Mar 1, 2023
A beast!
As advertised! Hard working tool that does a great job.. smooth and easy. Highly recommended!
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Verified Purchase
Recommended
1 found this review helpful
Jan 27, 2023
DWE6423 Sander
I used this sander three times when the pad disintegrated. This left me with no sander to finish my job. I have four different Dewalt hand tools that I had no problems with. Very disappointed!
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Customer review from dewalt.com
Jan 24, 2023
Very reliable and good speed control
I've been using this random orbit sander for the last year and a half on various different projects and surfaces. It's very reliable and has done a great job. Unfortunately, I wish I had purchased the cordless version. The cord just gets in the way. Also, I had to buy the Dewalt adapter to attach to my vacuum and it's a little tough to sand while that is connected (it creates a long stiff tail off the back of the sander). Would be nice if there was a more flexible option.
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Recommended
Customer review from dewalt.com
Oct 17, 2022
Doesn't last
Had this about a year and used maybe 10 times. Was doing a light sanding getting a project ready for paint and the pad just fell off. Not very well built. Was initially impressed but if its not going to last and be dependable...What's the point!
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Customer review from dewalt.com
Jun 13, 2022
Received Used Item
I ordered this item online and received a used sander as the bag was filthy.
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Response from portercableProductExpertJun 14, 2022
Hello. We’re sorry to hear about the issue you are having with the product you received. Please contact us at wecare@sbdinc.com and reference ticket #4685520 Thanks, Maria DEWALT Social Rep
Recommended
4 found this review helpful
Mar 18, 2022
Absolute garbage
Lightly sanding ash with 220 and it fell apart. Only owned it for one week
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Response from portercableProductExpertMar 22, 2022
Hi. I am sorry to hear of the issue you are having with your Orbital Sander. We would like to speak to you about the Factory warranty on the product and assist you further with getting the issue resolved. Please contact us at wecare@sbdinc.com and reference ticket # 4061794. Thank you. DEWALT support
3 found this review helpful
Nov 21, 2021
Great sander
This is a awesome sander. I put this sander to the test. I redid the exterior of my wood shake home. Completely stripping the loose paint off of my home, after pressure washing/scraping I needed to sand every piece of shake. That’s where this beast came in. I used this sander everyday for 3 months on each and every piece of shake. This sander is durable, powerful, and built to last.
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Recommended
Customer review from dewalt.com
Jul 5, 2021
Awesome performance! Highly recommend this DeWalt sander!
I have one of those outdoor wooden garden benches with the iron metal sides. Over the years, the wooden slats took a beating and the stain and finish were pretty much gone, despite storing it in the shed before the snow hit. I had a palm sander I was using to take off the finish, but it proved to be more than a chore, as it was not only making my body sore using it, but also not being very effective at removing the old finish, despite the different types of sandpaper I was using. After everyone saying that a random orbital sander was worlds better, I looked at different models and checked out this one at Home Depot. Other reviews were really good and I know DeWalt has great quality, so I picked up this one on sale. I chose the variable speed over the standard as they're more versatile in different situations. Everyone was right! It's night and day compared to my palm sander! It took the finish down to bare wood like nothing and made short work of every plank like nothing! The dust collection bag does a nice job of keeping the sawdust to a minimum and I wasn't sore afterwards like with my palm sander. It feels nice in my hand and is the right height and balance, unlike some I looked at that were taller and felt like they were gonna tip over every time I held them. What's also nice is the placement of the on/off switch. Another one I looked at had the buttons flush-mounted on the sides and it felt awkward pushing them in. I don't have very big fingers, and if I was having difficulty, I can imagine someone with bigger fingers having even more of an issue, especially if they're wearing gloves like I planned on doing. This DeWalt has the switch nicely on the front. I plan on using it to rough up the finish on my metal 4-tier shelf to repaint and also on my utility push cart to apply a spray-on truck bedliner. I have no regrets buying the one I chose!
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Recommended
5 found this review helpful
Mar 31, 2021
My old DeWalt sander finally quit after about 15 years. I've been doing a lot more woodworking la...
My old DeWalt sander finally quit after about 15 years. I've been doing a lot more woodworking lately, so I'm not surprised. When the time came to choose a replacement, I didn't have to think long. Got another DeWalt. It's improved! The handle is better - my had doesn't get as tired during long sanding stints. It has variable speed, so you can slow it down when you need to. The internal fan that blows the sawdust into the attached dust bag seems to work better as well. Overall, it's a good sander if you don't need cordless (I haven't needed a cordless sander yet, so just got this.)
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DIY
Verified Purchase
Recommended
5 found this review helpful
Dec 31, 2020
End Cap Broke in less than a week light use
I purchased this product a few weeks ago and deeply regret doing so. To keep this simple, the end cap, which holds the sand pad in place broke. I have now spent an extra $40 to get the replacement part online. This part, by the way, is not easy to find in stores. I'm now waiting for the new parts. Meanwhile, I'm unable to complete my project and have spent more than 50% of the cost of this product on replacement parts in just a few short weeks of ownership and very light use.
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Response from DewaltProductExpertJan 8, 2021
Hi- We appreciate your feedback on this unit and are sorry to hear of the issue you are having with your product. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you with resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case # 12836367. I look forward to hearing from you. Thanks STANLEY BLACK AND DECKER Customer Care
4 found this review helpful
Oct 3, 2020
e sandpaper, first use did not finish the job, I have to buy a new one, no guarantee, I do not recommend this product
easy to handle but very bad the sponge that holds the sandpaper, first use did not finish the job, I have to buy a new one, no guarantee, I do not recommend this product
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Response from DewaltProductExpertOct 5, 2020
Hi, we're sorry to hear of the trouble you are having with the DWE6423. We would appreciate the chance to speak with and assist you. Please contact us at WECARE@SBDINC.COM so that we may assist you with warranty. Please also reference case #12396541. Many Thanks, Mitzy DEWALT Customer Care
2 found this review helpful
Aug 5, 2020
By buddy recommended this sander. I am old school with these tools but recently started getting b...
By buddy recommended this sander. I am old school with these tools but recently started getting back in on the woodwork after gathering my late fathers machines together. I really like the bag for the dust, great new technology. The hook and loop over spray adhesive is a great idea so I tossed two older sanders in the trash and bought this little guy.
by
Verified Purchase
Recommended
6 found this review helpful
Jun 24, 2020
Sensitive to the touch yet rough when and where you...
Sensitive to the touch yet rough when and where you need it. Good gears. The speed adjustments are great. 5 stars
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Verified Purchase
8 found this review helpful
Jun 6, 2020
Great sander
Made my job easier plus the speed control, great investment.
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Recommended
6 found this review helpful
May 31, 2020
Great Tool
Great for restoring hardwood floors, it took a little elbow grease since my floor is 80 years old, but it got the job done. I just wish I had taken before pictures. I'm doing the stairs next.
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Recommended
11 found this review helpful
May 30, 2020
Great sander
[This review was collected as part of a promotion.] The sander is one of the best I have used. It keeps the vibrations to a minimum and when equipped with a vacuum then it does a great job at picking up dust.
My biggest complaint is that the dust port has a proprietary attachment which makes it hard to connect a hole unless you have the DeWalt vacuum system. I had to buy some rubber tubing to connect it to my vacuum.
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Recommended
Customer review from dewalt.com
May 15, 2020
Night and day difference from what I was using
Night and day difference from what I was using
by
Verified Purchase
Recommended
4 found this review helpful
May 1, 2020
I was hesitant to get this sander because I thought it was gonna be a over priced purchase. But a...
I was hesitant to get this sander because I thought it was gonna be a over priced purchase. But after using it on an old rocking chair, it worked great!! Worth every cent!!
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Verified Purchase
Recommended
8 found this review helpful
Mar 28, 2024
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Verified Purchase
Mar 22, 2024
The sander works well. I like the way the dust bag attaches. I’m not crazy about the on/off switch. It’s a little hard to switch on and off . Overall a great product.
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Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 20, 2024
Great product, plenty of power with the option to raise or lower to what I needed per project. Compact for easy storage and clean up was a breeze.
by
Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 20, 2024
The product was mis delivered and I NEVER received it so unable to rate
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Response from DewaltProductExpertMar 23, 2024
Hello Bill to better answer your question, please contact the HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question. Thanks, Sherri DEWALT
Verified Purchase
Mar 13, 2024
Easy to control. Excellent results using 220 grit to sand urethane between coats.