Customer Reviews for DEWALT QuickLoad String Trimmer Bump Feed Replacement Head

Internet #310378071

Model #DWO1DT995

  • QuickLoad spool feature allows for fast and easy reloading
  • Pre-wound dual 0.080 in. line also accepts DEWALT 0.095 in. line
  • Compatible with DEWALT cordless string trimmers

Customer Reviews

  • 124 Customer Reviews
  • 3.8 out of 5 stars overall
50% of customers recommended.
Overall Ratings
5star-icon(63)
4star-icon(23)
3star-icon(8)
2star-icon(7)
1star-icon(23)
Attribute Ratings
EaseOfUse
1.0
Features
2.4
Quality
2.0
Value
2.2
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Broken dewalt trimmer
Features :
1
Like the other reviews. The cover is junk. Less than a year and is broken.
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Response from DewaltProductExpertNovember 5, 2020
Hi-
We appreciate your feedback on this unit and are sorry to hear of the issue you are having with your product. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you with resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case # 12586768. I look forward to hearing from you.
Thanks
Becca
STANLEY BLACK AND DECKER Customer Care
Broken
Features :
1
Quality :
1
Value :
1
This head is easy to load new line, but the pros stop there. The bump feed feature rarely works properly. The cap for the head broke within a year after only light use on my smallish yard. The cap cannot be replaced so buying the entire head for $30 is the only option. Sadly, the head isn't in stock anywhere in DFW and it'll take 3-4 weeks for Home Depot to have it.
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Response from DewaltProductExpertJuly 29, 2020
Hi, we're sorry to hear of the trouble you are having with the DWO1DT995. We would appreciate the chance to speak with and assist you. Please email wecare@sbdinc.com and reference case #11948057. Many Thanks, Mitzy DEWALT Customer Care
Nice way to spool
Customer review from logo
I’ve had mine for a year and only used it a couple times a month. 24 uses and the spool cap broke.
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In replacing the broken outer cover, I replaced the whole feature. Easy to remove but, when tigh...
In replacing the broken outer cover, I replaced the whole feature. Easy to remove but, when tightening the head to the stem I found that doing so the feature would not spin. After loosening it, it spun freely. I bought this grass trimmer because I take my yard work in a serious and this does the job like a professional.
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Works great. Better than expected...
Works great. Better than expected
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String trimmer line was less thick than I had hoped...
String trimmer line was less thick than I had hoped
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cant wait to use it in spring. ran out just as season ended.
cant wait to use it in spring. ran out just as season ended.
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The new head was easy to replace and works great!...
The new head was easy to replace and works great!
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