Disappointed[This review was collected as part of a promotion.] I really wanted to love this espresso machine, one because I love the brand and two, my old espresso machine was on its last leg. I was hoping this would replace it, it's suppose to be a higher quality than my old one, but after 20 days of trying different ways to make espresso, I'm still frustrated at it. First, I tried it with my usual espresso ground coffee, very fine ground...for espresso, and it was fine, great foam, great taste, however, after that it only went down hill. I even had times when nothing would come out, besides a few drops, until I cut off the machine, remove the handle and poke the coffee ground (wet of course by then) with a knife, and put the handle back in place. Then it would finally come out. I read the instruction, and realized that may be it was too compact, so I tried less coffee ground, I even didn't press on it with the spoon, but just evened out the coffee, didn't work, always had to use the poking with the knife trick. On the other hand, my partner would use a normal coffee ground, and it worked fine, so I thought this might just be a coffee ground issue, tried it myself with the regular coffee, evened it out with the end of the spoon, and didn't work either. So I tried with just taping the handle to settle down the coffee, this time it worked, but not much foam! I tried again with the espresso ground, just taping the handle gently to settle the coffee ground, it finally worked, not much foam either though. So it seems like we shouldn't even use the end of the spoon at all. Overall still trying to make it work for me, and hoping I can keep my favorite espresso coffee ground.
I have used it with pods, a d it worked great each time, however those are not easily found and too much more ey. As for the wand, My daughter enjoyed making all kind of drinks and had no complaints with it . So that part seems to work great.
by Jereome