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Customer Reviews for Hampton Bay Wired Contractor Doorbell Kit with 2 Wired Push Buttons, White

Internet #304225259

Model #HB-27102-03

Store SKU #1003008630

  • Hampton Bay wired doorbell chime kit
  • Complete hardwired doorbell kit for a home with 2 entries
  • Install with bell wire (sold separately)

Customer Reviews

  • 4.4
    out of 384 reviews
  • 79% recommend this product
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Showing 1-30 of 384 reviews
Front push button light does NOT work.
Installed by licensed electrician this afternoon. Tested and everything worked including the light on the front door button. Noticed this evening that the doorbell works yet there is no light on the button. It is completely dark and not visible.
by
Response from HeathCoDec 2, 2021
Hello,
The issue you are having should not have happened and we apologize for the inconvenience this has caused. So that we can help provide a solution please contact technical support at 1-800-858-8501.
    Both buttons turned yellow and cracked after 2 years
    Bought this in the store to replace original doorbell installed with the house 50 years ago. Within 2 years both doorbell switches turned yellow, cracked, and the lights also blew out. The chime is mechanical and gets stuck if you don't "tap" the doorbell button. Don't waste your money on this. I'm surprised Home Depot even sells this low quality of a product.
    by
    Response from HeathCoJun 5, 2020
    Hello,
    Thank for the feedback about your experience with the contractor kit. We will use this information to help improve the product.
      1 found this review helpful
      Chime replace my old one perfectly. Thought my chime was bad. It ended up being my transformer as...
      Chime replace my old one perfectly. Thought my chime was bad. It ended up being my transformer as well. I’m glad I bought this package. Saved me a trip back to the store. Easy to replace.
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      • Verified Purchase
      • Recommended
      I got this to replace a doorbell that had worn out. It works fine..
      I got this to replace a doorbell that had worn out. It works fine..
      by
      • Verified Purchase
      • Recommended
      Timing in life is everything! The day before I was having a new front door installed, this door c...
      Timing in life is everything! The day before I was having a new front door installed, this door chime arrived. The old doorbell was discolored, so I asked the carpenter to put this one in. It went in with no issues at all. It has a pleasant chime which is easily heard. Best of all, the chime box and doorbell assembly are a nice clean white unlike older boxes that were off white or beige. I watched the carpenter install it. It was super easy and only took minutes.
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      • Recommended
      4 found this review helpful
      Our doorbell had not work for a while and we decided it was time to replace it. We look for a pro...
      Our doorbell had not work for a while and we decided it was time to replace it. We look for a product with good quality and that would be somewhat easy to install. This contractor kit seemed to fit the bill. The ring is not fancy it is a simple ding-dong type sound. So if you're looking for a fancy ring when the doorbell is pushed you may want to try a different unit. The volume is just above medium so be sure you put the unit in an area that is easily heard thru the house. If this is not possible you may need to get two bell units to place on each end of the house. The doorbell is wired so that it gives you a different sound to let you know if it is the front door or backdoor doorbell button being pushed. The doorbell push buttons are simple in design and somewhat cheaply made. I ordered a separate button made out of brass which I hope will be in soon. The buttons work fine and one of them lights up for the front door but the other does not. So if a plane white button is ok for you then these buttons will do just fine. The installation is very straightforward and well explained in the included instructions. If you're replacing an existing doorbell and transformer the the wiring will be very similar to what already exist and you should be able to simply transfer from one unit to the other as we did. Installing a unit for the 1st time will require wiring that will connect the transformer and the doorbell with the push buttons at the front and back door. A little more to it but still very simple in its application and very well drawn out in the instructions.
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      • Recommended
      5 found this review helpful
      Transformer was defective.
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      We noticed a problem when it was first installed. Instead of a chime it sounded like a tin can. Then 3 days later it stopped working altogether and making a buzzing sound and giving off a burning smell. We’re removing it before it burns our house down.
      by
      Response from Globe ElectricMar 15, 2024
      Hi! Thanks for your feedback. We’re so sorry to hear about the issue you’re dealing with. We’d love to hear more from you so we can better understand the problem. Feel free to contact us at 1-888-543-1388 or info@globe-electric.com.
      • Verified Purchase
      It took me all nut 5 minutes to install it myself and it sounds perfect!
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Easy to install and works great
      by
      • Verified Purchase
      I find this product to be of low quality. I replace them every year.
      by
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Worked fine easy replacement for original
      by
      • Verified Purchase
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      • Verified Purchase
      Easy to install works great All the hardware you need DIY simple
      by
      • Verified Purchase
      The wired feature is welcome. The chime is very pleasing. Disappointed that the transformer did not have a range from 10 to 24V.
      by
      • Verified Purchase
      easy installation instructions were very easy to follow
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      • Verified Purchase
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      • Verified Purchase
      Great product for price. Wiring instructions may difficult to understand for someone with no experience working with any electrical.
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      • Verified Purchase
      Easy to install, like small scale.
      by
      • Verified Purchase
      Transformer
      the transformer in the kit didn't work. I will have to exchange it for another kit. may use a different brand
      by
        Door bell did not work
        by
        • Verified Purchase
        Button stuck on and burned it up on second use
        I installed the unit and then tested it out a few times and it worked fine. On the last use the button actually stuck in. The button is very, very cheaply made, and so it cocked when I pressed it in and stuck in. I didn't realize this until the next day when I came back and noticed an electrical burning smell. There are now light smoke marks going up my wall and onto my ceiling! The unit got so hot that the plunger portion no longer moves freely and seems to be permanently damaged.
        by
          Functional, easy to install - replaced an old system. Would like a choice of push button color (brown maybe?) besides white.
          by
          • Verified Purchase
          Showing 1-30 of 384 reviews

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          Power Connection

          Wired

          Wireless

          Wireless

          Wireless

          Chime Type

          Mechanical

          Digital

          Digital

          Digital

          Features

          No Additional Features

          Volume Control

          No Additional Features

          No Additional Features

          Button Shape

          Rectangular

          Rectangular

          Rectangular

          Rectangular

          Works With

          Hubspace