Customer Reviews for Delta 6.5 in. Long Pull-Up Diverter Tub Spout in Chrome
- Simple pull-up diverter design offers ease of use
- Modern take on a classic design provides a sophisticated look
- Chrome finish makes it resistant to rust and corrosions
Customer Reviews
Jan 29, 2021
Great
Arrived quickly. Installed easily. Had read previous reviews where some had problems with the inner threaded piece cracking when tightening the spout as it is plastic. Took this into account, and used lots of plumbers tape and screwed it on slowly and carefully. Worked great!
by Tub Spout
Customer review from homedepot.caAug 8, 2020
Internal plastic Adapter breaks on tightening
Absolute gem from the outside but weak white plastic threading pipe on the inside that gave up on hand tightening to prevent the last few water drop leaks. Struggling to find spares for the internal parts alone and cant imagine having buy entire thing for losing only a piece of plastic inside!!.
by Anu
Response from DeltaFaucetSep 21, 2020
Hello,
Thank you for contacting us. I apologize about the issue you are experiencing with your tub spout but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.
Best Regards, Tim
Thank you for contacting us. I apologize about the issue you are experiencing with your tub spout but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.
Best Regards, Tim
May 19, 2020
Poorly designed plastic adaptor
The gray plastic adapter sheared in half when pulling up the diverter. This piece of the assembly clearly needs to be made out of metal. Shame on you Delta.
by Neal
Response from DeltaFaucetMay 23, 2020
Thank you for your review, Neal! We appreciate the time you have taken to share your experience with this model. We do use both metallic and non-metallic materials to ensure a durable, long lasting product. We would be happy to help you and have reached out to you directly via email. Please refer to that email for further assistance.
Best regards, Edward
Best regards, Edward
Jan 7, 2020
Absolute piece of junk, the plastic threading inside broke as the plumber tightened by hand. I st...
Absolute piece of junk, the plastic threading inside broke as the plumber tightened by hand. I strongly recommend the all-brass 5" Delta RP4370 spout with hand-shower diverter instead. That requires about a 1/2" of threaded nipple, my plumber was able to sweat threads onto all-copper push-fit piping.
by HDCustomer
Response from DeltaFaucetMar 13, 2020
Hi, HDCustomer.
Thank you for taking the time to write a review for the Delta U1010-PK Tub Spout Assembly. We do appreciate your feedback. I am sorry to hear that the tub spout broke. Please know that all of our products undergo rigorous tests to ensure long-lasting use and are made with high-grade materials. I am happy to help you with your broken tub spout assembly. I've reached out to you via email. Please refer to my email for assistance.
Best Regards,
Rosanna
Thank you for taking the time to write a review for the Delta U1010-PK Tub Spout Assembly. We do appreciate your feedback. I am sorry to hear that the tub spout broke. Please know that all of our products undergo rigorous tests to ensure long-lasting use and are made with high-grade materials. I am happy to help you with your broken tub spout assembly. I've reached out to you via email. Please refer to my email for assistance.
Best Regards,
Rosanna
Jun 1, 2019
Internal plastic thread connector faulty
Like the other reviews, the plastic female plastic connector cracked twice during installing the spout. It happened with myself installing as well as a plumber. Corners were definitely cut on this small plastic piece that renders the entire part useless. It wasn’t even being tightened very firmly when it cracked either. I would hope and expect this would be under warranty by Delta.
by Disappointed Jason
Response from Customer Solutions Jun 3, 2019
Hi,
I'm so sorry to hear the tub spout broke while installing. I've reached out to you via email to discuss this further. Please refer to my email for assistance.
Best regards,
Brandis
Customer review from deltafaucet.comApr 16, 2019
In my situation the installation couldn't have been simpler. I just unscrewed the old one and scr...
In my situation the installation couldn't have been simpler. I just unscrewed the old one and screwed on this one. I didn't need any of the adapters so I can't speak to their utility. This long spout and diverter works great. It discharges to water into the tub bottom now instead of splashing on to the side of the tub and overflow fixture. The attached hand wand sprayer really adds a nice feature to a garden soaker tub. Appears to be good quality. I recommend it.
by Sailor