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Customer Reviews for Delta 7-Spray Wall Mount Handheld Shower Head 1.8 GPM in Chrome

Internet #301138534

Model #75704

Store SKU #1002350237

  • Delta handheld shower head features 7 powerful spray options
  • Wipe away shower head build up with Touch-Clean spray holes
  • Delta showerheads backed by Delta's Lifetime Limited Warranty

Customer Reviews

  • 3.9
    out of 1,344 reviews
  • 62% recommend this product
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Showing 1-30 of 1,344 reviews
Completely Broke
After only about 5 months of use, it completely broke. My husband heard a snap and saw the water going out above the shower door so quickly turned off the water and got out of the way. Then the whole thing snapped off.
by
Response from DeltaFaucetMay 18, 2022
Hi AABRB, thank you for contacting Delta Faucet Company!

Please reach out to us directly so we can assist you further with this matter!

We appreciate your feedback. Please reach out directly with further questions!

Best Regards,

Kyra
Digital Communications Specialist DeltaFaucet
    1 found this review helpful
    Ridiculous
    Bought this but apparently Delta didn't understand the assessment because they don't even sell the correct sized wall mount for it!!! Oh did I mention that I bought it for $15 cheaper than Delta direct suppliers...terrible! No wonder my granny never bought Delta in the past!
    by
    Response from Customer ServiceNov 22, 2021
    Hi Valued Customer, Thank you for your review regarding our 7-Setting Hand Shower In Chrome MODEL#: 75704. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar
      No enough pressure
      No pressure at all with this unit, old cheaper unit was so much stronger. Looks nice but feels like it takes twice a long to take a decent shower.
      by
      Response from DeltaFaucetNov 4, 2021
      Hi homeowner02301,

      Thank you for your review of the Delta Faucet model 75704 7-Setting Hand Shower In Chrome. I am sorry that the flow rate did not meet your expectations. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible.

      To troubleshoot the issue, check the flow rate with the hand shower removed. The hand shower has a maximum flow rate of 1.75 GPM @ 80 psi. WaterSense® labeled showers use at least 20% less water than the industry standard—saving you money without compromising performance.

      As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please contact us directly if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you!

      Best Regards,
      Bryan
      Digital Communications Specialist
      (800) 345-3358
      customerservice@deltafaucet.com DeltaFaucet
      • Verified Purchase
      2 found this review helpful
      Junk junk junk
      The thing worked great one min and the next went to take a shower and the stop button was not working. Just to take a shower before I took it down and took it back I had to tie a zip tie on it to hold the button so something came out. (It’s 2 weeks old)
      by
      Response from DeltaFaucetSep 30, 2021
      Hi Joeb,

      Thank you for taking the time to leave your review of the Delta Faucet model 75704 7-Setting Hand Shower In Chrome. I am sorry that this product did not meet your expectations. Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you.

      As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. The pause feature should reduce water to a trickle, giving you space for shaving, lathering, and other shower tasks while maintaining your temperature settings. Push the button down until it clicks.

      Please reach out if you have any questions or need assistance. We appreciate your business and look forward to continuing to serve you!

      Best Regards,
      Bryan
      Digital Communications Specialist
      (800) 345-3358
      customerservice@deltafaucet.com DeltaFaucet
        3 found this review helpful
        Broke within a month
        The head broke suddenly. Very disappointed. I just bought it a month ago. I'd like to replace or refund.
        by
        Response from DeltaFaucetSep 28, 2021
        Hi Mmmmm,

        Thank you for taking the time to leave your review of the Delta Faucet model 75704SN 7-Setting Hand Shower In Spotshield Brushed Nickel. I am sorry to hear there is an issue with the hand shower. I know that can be frustrating. We are happy to help.

        We will need additional information to assist you. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out if you have any questions or need assistance. We appreciate your business and look forward to continuing to serve you!

        Best Regards,
        Bryan
        Digital Communications Specialist
        (800) 345-3358
        customerservice@deltafaucet.com DeltaFaucet
          2 found this review helpful
          This is a Low-Flow shower head
          Do not be fooled! Even though the description omits the dreaded phrase "Water Sense", THIS IS A LOW-FLOW shower head. Lesson learned about HomeDepot specs -- search for "Flow Rate" (not GPM). You will waste more money trying to rinse off the soap than you will save from the low flow. The plastic end of the handle fits poorly into the cheesy plastic wall-mounted holder. Because the handle is so long, it sticks out into the center of the shower booth, and the only place you get water is on the top of your head. This is surprisingly uncomfortable, and you can't change it. Yes, the angle of the spray can be tilted up and down, but only A VERY LITTLE BIT, and not enough to matter at all. The last 40 dollars Delta will be getting from me.
          by
          Response from DeltaFaucetMar 11, 2021
          Hello DaveS. Thank you for taking the time to leave your review. I am sorry that this Delta Faucet model 75704 7-setting hand shower flow rate did not meet your expectations and apologize for any inconvenience that this may have caused. This model has a maximum flow rate of 1.75 GPM at 80 psi. As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. We appreciate your business and hope to better serve you in the future.

          Best regards, Bryan DeltaFaucet
            10 found this review helpful
            Pause button does not work
            I read that there are more customers who have had the same problem as me...After 4 months of regular use the pause button stopped working on this shower head. My house is full of DELTA products and I was always very satisfied... I hope Delta will honor their lifetime warranty and send me a replacement .
            by
            Response from DeltaFaucetFeb 5, 2021
            Hello Senad,

            Thank you for your review! I do apologize the Delta model 75704 pause button is not working, but I will be happy to help further.

            Your feedback is important to us, as it helps us refine our products and services.

            Feel free to contact us directly, so we can assist you further with this matter.

            Best Regards,

            Kyra DeltaFaucet
              • Recommended
              5 found this review helpful
              Very disappointed
              Easy to install. I installed in my guest bathroom, which is rarely used. I decided to shower in there and as soon as I turned the shower on, the head broke in two! I was surprised. I am hoping that the Delta double head shower fixture in the master bathroom does not give me issues.
              by
              Response from DeltaFaucetJul 16, 2020
              Hello MsMiles,
              Thank you for the contact. We would be more than happy to help you with this and will just need to gather some more information first. When was it installed? Please also provide your address, phone number, and email.
              Best regards,
              Michelle
              Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com DeltaFaucet
                6 found this review helpful
                Pause button does not work
                After approx. 6 months of regular use the pause button stopped working on this shower head. I hope Delta will honor their lifetime warranty and send me a replacement soon. If they do, I will give this item 4 stars. Right now - just 1 due to this flaw.
                by
                Response from Customer SolutionsJun 29, 2020
                Hello, Thank you for contacting us at Delta Faucet. I apologize about the issue with your Delta faucet but will be more than happy to help you. I have reached out to you via email with more information at this time. Best Regards, Tim
                  • Recommended
                  It was remarkably easy to install. At first I was disappointed with the water pressure then I not...
                  It was remarkably easy to install. At first I was disappointed with the water pressure then I noticed a button then my shower turned into paradise. Than you.
                  by
                  • Verified Purchase
                  • Recommended
                  6 found this review helpful
                  The shower head won't point down enough to use. After adjusting it to the most downward position...
                  The shower head won't point down enough to use. After adjusting it to the most downward position, it still points to the back of the 6 foot long shower stall. I bought another brand and it will point almost directly down if I want it to. Also, the mount is entirely plastic and feels flimsy.
                  by
                    14 found this review helpful
                    Been in use for 3 weeks now. Bought this for our guest/kids bathroom, they love it. Multiple spra...
                    Been in use for 3 weeks now. Bought this for our guest/kids bathroom, they love it. Multiple spray patterns and the "pause" button seem to be the most appreciated features. The price was right and it does what it says it will do.
                    by
                    • Verified Purchase
                    • Recommended
                    2 found this review helpful
                    Simple to install.
                    Simple to install.
                    by
                    • Verified Purchase
                    • Recommended
                    2 found this review helpful
                    Was easy to install. Works great and the price was on point. And the handle button for the water ...
                    Was easy to install. Works great and the price was on point. And the handle button for the water on and off is very convenient.
                    by
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    This is the 2nd one that I've brought the first one the hose busted so i had to replace it by buy...
                    This is the 2nd one that I've brought the first one the hose busted so i had to replace it by buying another one the button also sticks.
                    by
                    Response from DeltaFaucetMar 13, 2020
                    Thank you for your review, Mikejones! I'm sorry to hear you were experiencing an issue with this model and we would be happy to help. I have emailed you directly. Please refer to that email for further assistance.

                    Best regards, Edward DeltaFaucet
                    • Verified Purchase
                    2 found this review helpful
                    I should have known this shower head would suck when it had the "Meets EPA criteria" stamp of app...
                    I should have known this shower head would suck when it had the "Meets EPA criteria" stamp of approval on it. I've had my old handheld showerheads for 16+ years and they've been good, but have gradually become less powerful over time as the holes clog with minerals, etc. I finally decided it was time to bite the bullet and get a couple of new ones. What initially drew me to this showerhead was the "Touch-Clean" holes and the "shampoo rinse" setting as I thought I was getting a powerful showerhead that would do a great job of rinsing off soap, not to mention rinsing out the shower after I've cleaned it. Unfortunately, this thing is low flow and it took me 5 times longer to shower than with my old handhelds. Even after rinsing and rinsing, I still feel like I have soap on me and shampoo in my hair. Trying to shower with this thing was like living that old "Seinfeld" episode with the low-flow showerheads. The episode was hilarious, but the reality of trying to shower with a low-flow isn't the least bit funny. I'll never understand why everything keeps trending towards low-flow in a supposed effort to conserve water. Frankly, when it takes 4 flushes on a low-flow toilet to finally do the job or I have to shower for 30 minutes longer than usual in an effort to get clean, IT ISN'T CONSERVING ANYTHING. This low-flow junk leads people to have to use more water out of sheer necessity. So I'm extremely unhappy with this showerhead. I'll never again buy anything that says it "meets EPA criteria" because I've learned through experience that it means I definitely won't be happy with it.
                    by
                    Response from DeltaFaucetMar 13, 2020
                    Thank you for your review, JB! I'm sorry this model did not meet your expectations. We greatly appreciate your feed back as it helps us improve our products and processes. Below is a link to our hand showers that are not water sense or water efficient labeled and have the highest GPM allowed.

                    https://www.deltafaucet.com/bathroom/showering/showerheads--handshowers?categories=Delta_Bathroom_Showering_Shower+Heads+%26+Hand+Showers_Hand+Showers&FlowRate=2.50+gpm+%40+80+psi%2C+9.5+L%2Fmin+%40+550+kPa

                    Best regards, Edward DeltaFaucet
                      6 found this review helpful
                      It's no joke the low flow is low flow there's no need for the button to suppress the water flow b...
                      It's no joke the low flow is low flow there's no need for the button to suppress the water flow because the water flow is very low to begin with. The massage features are nice but the pressure level is just too low for my liking.
                      by
                      Response from DeltaFaucetMar 13, 2020
                      Hi,

                      I am so sorry to hear that the hand shower did not fully meet your expectations due to the lowered flow rate and for the inconvenience this has caused.

                      This model has been designed to dispense a maximum of 1.75 GPM (gallons per minute).If you are interested, we do manufacture products which have a flow rate of 2.5 GPM which you can view on the site. Feel free to reach out to us at customerservice@deltafaucet.com or 1-800-345-3358 wth any questions.

                      Best regards,
                      Brandis DeltaFaucet
                      • Verified Purchase
                      6 found this review helpful
                      This was a good product for the price I would have to say the only draw back is the low water pre...
                      This was a good product for the price I would have to say the only draw back is the low water pressure after putting it in.
                      by
                      • Verified Purchase
                      • Recommended
                      great shower head fixable low water pressure
                      I installed this to replace my old waterpic seeing the warranty and it states that modifying the water restrictor voids warranty. I notice the water pressure was really bad so i took the shower head off the hose and noticed a little o-ring restricting the waterflow. Well warranty aside i removed to see if it would help. Bingo it works like a charm now. Keeping o-ring just incase
                      by
                        • Recommended
                        30 found this review helpful
                        First the 72” hose is very flexible and long enough to rinse the wall. Second the push button Pau...
                        First the 72” hose is very flexible and long enough to rinse the wall. Second the push button Pause Control Button in the handle as opposed to needing to turn the dial, this allow you to pause with one hand and it doesn’t stop the water, it still trickles so the water stays warm. Third is the shower mount, this is the first one I’ve installed that the seal ring didn’t leak, it holds the handle and is easy to adjust. The kids mainly use 3 of the different spray patterns.
                        by
                        Response from DeltaFaucetMar 13, 2020
                        Hello Livingthedream,

                        Thank you for your review of the Delta 7-Spray Hand Shower in Chrome. I am glad to hear that you are enjoying the product. If you have any questions, feel free to call us at 800-345-3358.

                        Wishing you a lovely day,

                        Caleb
                        Delta Faucet Company DeltaFaucet
                        • Recommended
                        11 found this review helpful
                        I wanted a wide spray in a handheld showerhead and thought I’d give it a try. Honestly, I would g...
                        I wanted a wide spray in a handheld showerhead and thought I’d give it a try. Honestly, I would give this more of a 3.5-star rating primarily because of the useless and misleading pause button. Although I knew that the pause feature doesn’t stop the water flow 100%, this one stops perhaps 65% instead of 90%-95% as it should. Definitely doesn’t minimize to a trickle! Other than that it is a decent handheld shower head. The water pressure it a bit on the lower side, but not too bad considering it is rated at 1.75 GPM. I only see myself using one of the spray settings which covers the most area while the others are for the rare rinse jobs. Also, there are only 6 spray patterns – not 7. For some reason Delta chose to count the pause feature as a spray pattern which it’s not. It is simply a feature. It’s like counting the OFF (when the water is off) as an 8th spray setting. Anyways, this is a decent fairly lightweight handheld otherwise. Has a very nice 6-foot stainless steel hose included and comes with an adjustable chrome shower arm mount. The diameter of the shower-head is almost 5 inches wide. Changing the sprays is easy by turning the dial which has short precise clicks. Everything feels like it’s of good quality and should last. Delta’s “limited lifetime” warranty is also a plus.
                        by
                        • Recommended
                        13 found this review helpful
                        nice product
                        Delta makes nice plumbing fixtures and this hand-held shower head does not disappoint. I don't think that I will ever use all of the 7 spray patterns, I will probably find the one that I like and always use it but others in the household may enjoy having options. I appreciate the pause button as it will help to conserve water and it will be handy when washing the dog.
                        by
                        Response from DeltaFaucetMar 13, 2020
                        Hello beezer,
                        Thank you for your review on the Delta 7 Setting Hand Shower. I am so happy to hear that the hand shower has met your expectations and that you enjoy the pause button feature and that it will be helpful when bathing your dog. Thank you so much for your feedback on this product. Please feel free to give us a call if we can help with anything further at 800-345-3358.
                        Thank you,
                        Brandy
                        Delta Faucet Company
                        Customer Service DeltaFaucet
                        • Recommended
                        9 found this review helpful
                        by
                        • Verified Purchase
                        Excellent quality, easy to install, and it has many different settings. Easy to install, shower head on and off switch is easy for older and limb compromised users.
                        by
                        • Verified Purchase
                        Functions ok but flow is on the weaker side
                        by
                        • Verified Purchase
                        The Good: Seems reasonably well built and functions well. It was an easy install. The Bad: The default opt in flow restrictor. 1.8 Gal per minute makes for a poor shower flow. Had to remove it. Seems all brands are following the same mandate. A better design would be to add some inline adjustable restrictor and let the customer decide the ideal flow.
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        Water pressure is low because the holes are somewhat small.
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        Showing 1-30 of 1,344 reviews

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