We Luke the touch faucet as well as our cats! We leave the faucet slightly on in the cold water position. Then anytime they need a drink of water they touch it with their noses...
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Response from Customer SolutionsJun 18, 2020
Thank you for your review, Joes! We are happy to hear you are satisfied with Delta model 9192T-AR-DST. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you ever need further assistance.
Best Regards, George
Recommended
Customer review from deltafaucet.com
Jun 17, 2020
Touch technology is unreliable.
It worked well for a year then the touch stopped working. It is beautiful though.
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Response from Customer SolutionsJun 18, 2020
Thank you for your review, Btaylor! I do apologize for any issue you may be having with your Delta model 9192T-DST. but will be more than happy to help! Your feedback is important to us, as it helps us refine our products and services. I have sent you an email, so we can further assist you with this matter. Feel free to reply to the email, if you need further assistance.
Best Regards, George
Customer review from deltafaucet.com
Jun 8, 2020
Great Customer service
Hands-down the best customer service had my part within days to repair my Fossett I highly recommend Delta
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Response from Customer SolutionsSep 18, 2020
Good afternoon Sal A!
Thank you for contacting Delta Faucet Company. We are happy to hear that you are pleased with your faucet. We appreciate your feedback!
We appreciate your business and look forward to continuing to serve you!
Best Regards!
Frank
Recommended
Customer review from deltafaucet.com
Jun 6, 2020
Love the touch on and off plus the design
It is impressive to our friends. We’ve had this faucet for a number of years and have been very pleased with the durability and functionality. I would highly recommend this faucet!
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Response from Customer SolutionsJun 26, 2020
Hello,
Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly appreciated! Please feel free to contact us back if any assistance is needed.
Best Regards, Tim
Recommended
Customer review from deltafaucet.com
Jun 5, 2020
Great faucet
I had to replace my prior touch faucet because of the solenoid failure. it wasn’t that old, maybe 6 years old.
My new one came and the solenoid was bad on it too. Delta replaced and all good now.
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Response from Customer SolutionsJun 26, 2020
Hello,
Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly appreciated! Please feel free to contact us back if any assistance is needed.
Best Regards, Tim
Recommended
Customer review from deltafaucet.com
Jun 5, 2020
Awesome Faucet!
Really like the faucet!
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Response from Customer SolutionsJun 24, 2020
Hello,
Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly appreciated! Please feel free to contact us back if any assistance is needed.
Best Regards, Tim
Recommended
Customer review from deltafaucet.com
Jun 3, 2020
9192-AR-DST
Had a problem with the water flow.
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Response from Customer solutionsJun 24, 2020
Thank you for your review, Debo! I do apologize for any issue you may be having with your Delta model 9192T-AR-DST, but will be more than happy to help! Your feedback is important to us, as it helps us refine our products and services. I have sent you an email, so we can further assist you with this matter. Feel free to reply to the email, if you need further assistance.
Best Regards,
Christina
Recommended
Customer review from deltafaucet.com
Jun 3, 2020
Very happy with this touch kitchen faucet. It looks great...
Very happy with this touch kitchen faucet. It looks great and has worked great for our family.
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Verified Purchase
May 28, 2020
This faucet saves manual on/off & easy to work wit
Bought it in 2016 and am very happy with its performance. Delta guarantees the part for the life time and have been very responsive when I needed a part.
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Response from Customer SolutionsJun 22, 2020
Hello,
Thank you for contacting us at Delta Faucet. We are very happy to hear you are so satisfied with your Delta product! Your feedback is greatly appreciated! Please feel free to contact us back if any assistance is needed.
Best Regards, Tim
Recommended
Customer review from deltafaucet.com
May 20, 2020
Works Great
This is our second Touch2O. I got one when they first became available. This one is a lot better. I replaced a new Delta kitchen faucet with the Addison even though I liked the style of the original Delta better.
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Response from Customer Solutions Jun 5, 2020
Hi,
We're glad you're happy with the Delta faucet. We appreciate the feedback!
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
May 16, 2020
Kitchen Sink Faucet
I bought this faucet about 6 years ago and we love it. If I need another one, I will go for the same one.
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Response from Customer Solutions Jun 1, 2020
Hello,
I'm happy that you still love your Delta faucet after 6 years of use. Thank you so much for sharing!
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
May 14, 2020
Excellent customer service
I have a touch less delta faucet in my kitchen for 8 years and the pump soap dispenser broke. The faucet has a lifetime warranty. I called customer service and they immediately sent me a new soap dispenser.
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Response from Customer Solutions May 22, 2020
Hi,
Thank you so much for sharing your thoughts on the Delta product and our customer service. Please never hesitate to reach out to us with any questions or concerns. We love to help!
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
May 13, 2020
Excellent customer service
Love my delta faucet !!
Great product with great service !
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Response from Customer Solutions May 22, 2020
Hi Coco,
Thank you for the feedback on the Delta product and our customer service department. We're happy to have you as a Delta customer!
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
May 12, 2020
Great help by Delta associate
I was sent product that fixed my issue with my faucet not turning off. The help when i called to complete the project was excellent.
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Response from Delta FaucetMay 16, 2020
Hi there John!
We're glad to hear we could help and please let us know if you ever have questions or need help in the future.
Best regards, Edward
Recommended
Customer review from deltafaucet.com
Apr 30, 2020
Touch faucet
Just installed my new faucet couldn’t be happier, was an easy install. Company stands behind there product, highly recommend delta
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Response from Delta FaucetMay 18, 2020
Hi, Jimbo032!
Thank you for taking the time to write a review for the Delta 9192T-AR-DST Faucet. We are happy to hear how pleased you are with the faucet and that it was easy to install. Thanks for sharing!
Best Regards, Rosanna
Recommended
Customer review from deltafaucet.com
Apr 19, 2020
Expect Leaks, Poor Touch2O Performance
We've had this faucet for 5 years and we've had to have it repaired or had new parts sent on average of every year. As others have said, the Touch2O is nice when it works . . . but it hasn't worked in a couple of years now, and it is starting to leak again. Expensive faucet with expensive repairs (even though Delta was good about supply parts, you still have to pay the plumber).
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Response from Customer Solutions Apr 20, 2020
Hi G Dubs,
We appreciate the feedback on the Delta Touch2O faucet. We work hard to ensure each of our products operates excellently, but sometimes we miss something – which is why we have an excellent warranty program. We ask to be contacted with any questions or concerns and we'd be happy to help resolve them.
Best regards,
Brandis
Phone:
1-844-923-5368 | Email: concierge@deltafaucet.com
Customer review from deltafaucet.com
Mar 27, 2020
Very happy how Delta has stood behind this faucet!
I had a problem with the light not working! I called and the rep was extremely friendly and helpful. By her response, it make me a bigger fan of Delta,
.
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Response from Customer Solutions Mar 27, 2020
Hello Paula,
We're pleased to hear how happy you are with Delta. We work very hard to produce great products and to take care of our customers. Thank you so much for the feedback!
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
Mar 26, 2020
Touch feature
It works great and looks great
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Response from Customer Solutions Mar 27, 2020
Hello Rod M,
I'm glad to hear your Delta 9192T-ARSD-DST kitchen faucet works and looks great. Thank you very much for sharing!
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
Feb 19, 2020
Toxic plastic holes
The plastic holes will bleed waxy black plastic into the water if you run it in HOT water. Danger to your heath!!!!
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Customer review from deltafaucet.com
Feb 12, 2020
Perfect fit
Fits into existing granite holes perfectly
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Response from Customer Solutions Feb 12, 2020
Hi,
I'm happy the Delta 9192T-SSSD-DST faucet is the perfect fit. Please let us know if there is anything we can ever assist you with. You can reach our customer service department at 1-800-345-3358 or customerservice@deltafaucet.com.
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
Jan 17, 2020
Touch feature is GREAT.
This was a replacement for one just like it, couldn't live without the touch feature.
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Response from Customer Solutions Jan 21, 2020
Hi,
We're pleased to hear how much you enjoy the Delta Touch2O faucet. We hope you continue to do so. Thanks for being a Delta customer!
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
Nov 19, 2019
3.5 star rating
We've had this model going on year 3 now. The light (for the water temperature) stopped working within a few months- but we never had that feature before so it wasn't a big deal. The two most positive things about the faucet- 1) the design and 2) the touch feature. The touch feature works great and you are able to touch practically anywhere and it works. We only use the touch feature- so it gets used a lot. Once and a while it drips (for what appears to be no reason) and has randomly turned on by itself. This only happened a few times- thought at first it was batteries- but that wasn't the issue. Speaking of batteries- the battery life seems to be pretty good. We are in the process of remodeling- so now we are debating to keep this faucet (and by the AC adapter) or buy something different.
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Response from Customer Solutions Nov 19, 2019
Hello,
Thank you for taking the time out to provide feedback on the Delta faucet. I'm sorry for the issues you encountered. I would like a little more information. You should receive a email from me shortly. Please refer to my email for assistance.
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
Oct 19, 2019
Wonderful!!
We upgraded our faucet when we upgraded our countertops and sink. This faucet is incredible. Touch on and off and temperature indicator.
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Response from Delta FaucetOct 22, 2019
Hi, JDR01!
Thank you for your review for the Delta 9192T-ARSD-DST Faucet. We are so happy to hear that you are pleased with your new faucet. Thank you for sharing!
Best Regards, Rosanna
Recommended
Customer review from deltafaucet.com
Sep 23, 2019
Simply the greatest faucet we have ever owned!
Great design, simple installation and great features.
Blended with our Kitchen appliances and sink perfect. Took less than a hour to install - including electrical connections - and worked perfectly. Touch on, Touch off and adjustable water temperature immediately. Adjustable spray pattern is great convenience. Had it installed for over a month and works perfectly.
WE WOULD HIGHLY RECOMMEND THE 9192T-SSSD-DST faucet to anyone who wants the best - the price is worth every penny.
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Response from Customer Solutions Sep 24, 2019
Hi,
I'm so exited to hear how much you're loving the Delta faucet. Thank you so much for your recommendation to other customers. Feel free to contact us back with any questions you may have.
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
Sep 13, 2019
great addition to a sink!
Just had it put in this week and i love it!
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Response from Customer Solutions Sep 16, 2019
Hello Marian,
I'm so happy you love the Delta faucet so far. We work hard to make great products and we appreciate this feedback!
Best regards,
Brandis
Customer review from deltafaucet.com
Aug 18, 2019
Faucet continues to drip and it will not turn off
Purchased roughly 5 yrs ago
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Response from Customer Solutions Aug 20, 2019
Hi Jack,
I apologize for the leak you're experiencing with the Delta faucet. I’ve sent you an email so that we can discuss the best way to help you with your issue. Please refer to the email for assistance.
Best regards,
Brandis
Recommended
Customer review from deltafaucet.com
Aug 3, 2019
Cartridge is not durable for over five years
I bought a new house with this kitchen faucet six years ago. It started to drip because cartridge need to be changed. I found the faucet manufacturer warranty only for five years and other brands I asked from store for life time warranty. I hope I can get help to find the parts to fix the problem. I also have a bathroom faucet with the same problem as kitchen faucet. I'll start to deal with these two faucets. Keep fingers crossed.
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Response from Customer Solutions Aug 5, 2019
Hi Shawn,
Thank you for the feedback on the Delta kitchen faucet. I'm terribly sorry to hear you're having issues with the faucets. We would be happy to help you resolve these issues. You should receive a email from me shortly. Please refer to that for assistance.
Best regards,
Brandis
Customer review from deltafaucet.com
Jul 16, 2019
One of the sprayer doesn’t work...
One of the sprayer doesn’t work
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Response from DeltaFaucetMar 13, 2020
Hello,
I'm sorry to hear you're Delta faucet is not operating properly. Please allow us to assist you with resolving this issue. I've reached out to you via email. Please refer to that email for assistance.
Best regards, Brandis
Verified Purchase
May 29, 2019
Addison Kitchen Faucet
We have new construction as of 4 years ago. We love the style of this, but the performance has been less than average. It is now leaking from the handle, whether the electronics are on or off. It is more of a mechanical and quality problem. We will be sitting in the other room, no dishwasher running or anything, and the water will just come on! The soap dispenser started giving us problems about a year ago, not wanting to release when pressed down to express soap. Frustrated, especially with such a high price tag!! I usually don't write poor reviews, but I am disappointed with this product.
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Response from Customer Solutions May 30, 2019
Hello,
We thank you for providing feedback. I'm sorry your Delta faucet and soap dispenser are no longer working properly. I'd be happy to assist you and I've reached out to you via email. Please refer to my email for assistance.
Best regards,
Brandis