Customer Reviews for Delta Brevard 2-piece 1.28 GPF Elongated Toilet in White with FlushIQ

I reviewed this product about a week after installing it in 2014 and it seemed ok at the time. But things went badly, so I asked HD to allow me to rewrite this review. For reference, here is my original review back in 2014: "====== 5 stars.... As well as being very efficient, this one works well, in a "cute" way. The flush handle is gone, replaced by a sensing button that does not require you to touch anything. It works almost all the time. Sometimes it does not work unless you actually touch it, but that is about 1 time in 50. I don;t know the reason for that and it doesn't bother me at all. The flush is typically efficient for this water usage, no complaints. Installation was easy as expected. Most toilets are easy to install these days. I am happy with it. I will have to wait and see how the battery life preforms.======" Fast forward to today, 4/5/2016, and the story changes a lot. Two months after installing this toilet, the electronic flush mechanism failed to extinguish the blue light on the front after flushing. I was concerned about the battery life being shortened dramatically by the light being lit continuously, so I emailed customer support at Delta. They kindly sent me a replacement mechanism. I installed it and it worked fine for about 6 months. Then it started flushing randomly by itself. Now, we live in an area where water is very expensive and there was no way I could afford to risk having this toilet stick on and easily drain away 100 bucks of water a day if I wasn't home to notice. So I removed the mechanism and installed a conventional one in its place. As an electrical engineer, I can recognize this as a bad design. It never should have left the drawing board. I did not bother to contact Delta again since I did not want another replacement mechanism. As far as the basic water-saver toilet goes, it just OK.

I bought two toilets in May. After a few weeks, one of the toilets battery went low. I used the manual flush and after it flushed, the tank never filled back up. I replaced batteries and still did not fill up, nor would it flush. I called a plumber and the plumber talked to Delta customer service. The battery compartment had water in it and was corroding, therefore shorting the mechanism. I was sent a complete electronics kit to replace the bad one. It was very easy to install and is working. BUT, my second toilet battery went low, I went to replace it and once again, there was water in the battery compartment. I dumped out the water and dried out all of the corrosion. Delta has once again agreed to send me a new electronics kit. How often will I have to replace the electronics? This is a terrible design flaw. Do not buy this toilet!

First off its VERY efficient, almost too much. Have to flush twice occasionally. I get the drought but having to watch or reopen the lid to see how the flush went gets old, and I'd say a second flush puts you back to square one as far a saving any water. After roughly (3) months it stopped flushing. Called Delta which was a pretty bad experience. No menu option for toilets, separate number I had to track down and a guy that obviously dislikes his job. He was adamant it was the NEW batteries I installed the day before, and that I needed "NEW" batteries today to continue. Guess what? Still didn't work. He advised it was the control module and would send a new one. He would not send next day or priory mail but only ground. Package arrived 2 weeks later and its EVERYTHING in the tank with NO instructions. The motion sensing is not accurate(need to swipe a few times occationally) and the cool LED does not remain on, only when flushing. Not a germaphobe and pretty clean household so in hindsight should have went with a standard toilet or waited for next gen. Overall customer service would have saved the day but here we are...

Brevard Toilet with FlushIQ Technology-Elongated I like this toilet. If you have kids then this flush technology is wonderful. I also like the sanitary aspect In that everyone is not touching the flush handle just after doing his or her business. It’s easy to use. Just wave your hand in front of the sensor. So it’s different then the auto-flush toilets in public bathrooms. That is good because if it was the same it would be flushing every time you walked past it. For home use this is the best solution. The toilet also has over flow technology. Although, I don’t normally have a problem with that, I have experienced the problem of kids continually flushing trying to get something to go down when it’s plugged up. So it will save you some messes. I’ve also noticed this toilet is easy to clean. It must have a good surface finish. Installation was easy. They provided a tool for all parts of the job. This toilet also came with a toilet seat, which installed easily. That’s nice since many toilets sell the seat separately. I think total installation time was 30 minutes. I’m a small woman and so I recommend installing the bottom half first and then the top since its less weight to move around. If you’re a big person then maybe it doesn’t matter. Yes, I recommend this product.

The Delta Brevard toilet with Flush IQ is excellent choice. Nice design, modern and a great look. Well packaged for shipping and comes with every thing you need to install. Touch free flush great idea and if you have kids, awesome choice. Built in sensor alert for possible tank leaks and high efficiency toilet. You can put it in sleep mode to keep it from flushing while cleaning. Have elongated in master bath and the round for children/guest bathroom. If you don't have backup batteries you can flush manually. In this household it comes with grandchild approval. Great job Delta.

Easy to install and good directions. Water level should be raised higher, this may be the only design flaw, but good--to-excellent product just need to work on the quality of performance.

We have had this toilet for about a month, and it is great. It is very quiet when it flushes, and it's very nice looking for a toilet (clean, modern lines). I also like the self closing lid, so that it never slams shut. The automatic flush sensor always works; you just need to hold your hand in front of it for about 1-2 seconds. The sensor could be in a more convenient spot (hence 4 instead of 5 stars), because you have to either put the entire lid down or reach behind the lid to activate the sensor. (We choose to reach behind the lid, and it's not really that big of a deal.) It would be great if it was on the side of the toilet to avoid this issue, however. Overall, we are very pleased with our purchase.

This toilet installs just like any other except that instead of a flush handle, you have a battery operated sensor. There are a few wires that require connecting, but it’s all very straightforward. The toilet looks fantastic. I appreciate the touch free operation as this toilet will live in my workshop. When my hands are dirty, I don’t have to touch anything! Here are some tips and tricks I’ve learned over the years when it comes to working with toilets. Replacing an existing toilet: - Try not to remove the old flange. Clean up the old wax with a scraper or flat head screwdriver and then check the integrity of the flange. If it seems ok, leave it alone. The flange should not move and should not be rusting away. Modern flanges are made from PVC and aluminum. - If you are replacing the floors, cut them around the outside of the existing flange if possible. The wax ring will ensure a good seal when you set the toilet. So long as the new floors are the same thickness or thicker than the previous floor, you won’t need to remove the existing flange. - If you do need to remove the existing flange, use an internal pipe cutter attachment for your drill to cut away the old flange. The OD of the new flange should be smaller than the ID of the existing pipe. Installing a brand new toilet in a new location: - Slip the new flange (don’t glue yet) over the PVC stub out and measure from the bottom of the flange to the top of the finished floor. Cut away that much of the stub out pipe and then install the new flange in its permanent location. - I’ve found that the blue concrete anchors work really great for installing toilet flanges directly to a slab. Install the wax ring against the toilet with the tapered end facing down towards the toilet flange. This will also ensure the wax ring seats well against the flange. If you can, hold the new toilet base between your legs, so you are looking straight down through the bolt holes. You can generally align these with the flange location before setting the toilet. Set it straight down and then apply pressure from above until you feel the base rest firmly against the floor. Bolt it down and continue your installation.

Bottom line, this is a great toilet that’s easy to install and has as many bells and whistles as you could ask for in a toilet. The touchless flushing is a nice feature and so far, it’s worked flawlessly – simply place your hand in front of the sensor for a couple seconds & it picks you right up. And while that feature is cool, for me, the real selling feature was the overflow protection. Hopefully it will be a long time before I have to test that feature out, but this toilet is located in a bathroom directly over my kitchen, so if it ever overflowed it would send toilet water raining down onto my stove, and trying to sanitize that just isn’t on my bucket list. Ergo, I’m really hoping the overflow sensor is as top-notch as the touchless flush sensor. As for installation, Delta did a great job making this as easy as possible, right down to including the wax ring and installation tool in the box. I replaced a standard builder's grade model with this toilet, and it is worth noting that this toilet is MUCH heavier, so a second set of hands will be useful in getting it carried inside. Once the old toilet was removed, the new one was in place in about 30 minutes. The seat connection is ingenious and makes it very easy to remove the seat for cleaning purposes. The fact that the inner-workings of the tank were pre-assembled was a huge help, as was the pre-assembled tank-to-bowl connection. The touchless flush sensor runs off 4 AAA batteries, also included & hooking it up is as simple as inserting the batteries and connecting a small cord. While so far I have zero complaints about this toilet, the fact that there is no manual flush option does concern me slightly. As long as the sensor continues to work properly, it won’t be an issue. However, if the sensor were to fail 5 or 10 years down the road, I could see it being quite a headache to find a replacement part. I can’t tell from looking at it, but MAYBE you could remove the sensor assembly & pop the light out of the tank & install a traditional handle & chain through the hole it would leave? Again, I can’t really tell if that’s a viable option or not, and with any luck, I’ll never have any reason to find out. Other observation: this toilet is elongated, so if you’re replacing a round bowl like I was, make sure you have the room as it will likely be about 3 inches longer. It also sticks out a good inch further from the wall than the other elongated model I have in the house, so if space is tight, be sure to take measurements ahead of time. Overall, this is a top-notch toilet even before the bells and whistles. It was a definite upgrade to the original builder’s grade model, and installation was extremely straightforward. If you’re looking for something with touchless flush & that’s easy to install, you won’t find a better option than this model.

The modern technology and design of this Brevard 2-piece 1.28 GPF Elongated Toilet with FlushIQ looks unique and performs great. Delta Faucets are thinking ahead with new technology for people who crave for hygiene. It has touch-free flush, overflow protection and also leak detection. (Flush IQ) I got one of this toilet from Home Depot on Friday. I was excited to install it soon, to see the new technology, and I did install it on Saturday. It is really facinating! Delta says that it helps to reduce overflows by preventing flushing if the water in the bowl is at a critical level in the bowl. I can flush touch-free with a simple wave of the hand. they also say that the built-in sensors alert you to possible tank leaks. The technology in the sensor works with the power of 4 AA batteries. I love Delta's unique and exclusive SmartFit tank-to-bowl connection reducing potential leak points, over-tightening of the fasteners and cracking the toilet, with 3 each nuts and bolts, rather than the conventional 2 each. No more Bangs by the toilet seat: It is provided with a slow-close, quick-release seat for added comfort and convenience. You can remove the seat with a push of a button. That is one of the other nice feature I love. Everything to install the toilet is included: the tank, bowl, toilet seat, mounting hardware, wax ring and the SmartFit multi-tool. The installation is so easy, just under 30 minutes. The elongated bowl is easier to use. The height of the toilet makes it very comfortable to sit. I have included a few pictures and a very short video, which shows the IQ Flush. I enjoy the new No Touch Flush IQ toilet!

I have owned this model for about 3 years and have had the electronics replaced 4 times. They did get better as the years went, but still would go out. Replacing it with the normal flush.

It lasted 6 months! First just wouldn't flush. replaced the batteries and put it in sleep mode, took it out of sleep mode and then it worked for 3 weeks. All of a sudden the tank wouldn't refill after a flush. Flapper clean, (I checked)! Somehow got the tank to fill and one day later it started doing the ghost flushing throughout the day all by itself waisting water. Need a manual conversion please!

Warranty allowed them to send replacement tank with components as original stopped working correctly a year or two after purchase. Given option for standard flush or another 'flush iq', went with the same model with sensor. Well now I give up, that one stopped working, too. If yours breaks--save time and just get standard flusher. This thing is terrible for the 'courtesy' flush also. Have to wait too long to flush twice. It's pretty, but unreliable.

Bought this during remodel. Sensor system failed within a year. They replaced it for free. Couple years down the road and it's throwing all kinds of lights that don't have anything to do with the reasons stated for each color in the handbook. Very frustrating. Randomly decides not to flush or only half fush.

Installed this toilet a year ago and suddenly it start flushing on its own as soon as the tank fills. Replaced the batteries but that didn’t help. Had to remove the batteries to stop the flushing.

I have two of these toilets in my unit and both are no longer working because of the electric components. Light is flashing blue and purple, tried replacing batteries and resetting, to no avail. Tried to see if I could just put a handle in place of sensor and they make it impossible to do. I think for a $400-$500 toilet there would be some sort of options out there to fix it or make it manual. Very disappointed!

We bought the toilet over 2 years. Common problem is moisture in battery case. Leak yellow light indicator turned out to be a bad valve in flush /fill housing. If they can solve these problems the toilet would be problem free.

We bought the IQ in 2015 and experienced same issues as other owners. After trying methods listed on Delta’s site, I called them today. I waited on an extended hold before speaking to someone; but, the representative was extraordinarily helpful and we should have new parts in a week. We are happy to return to manual flushing, sometimes technology isn’t the answer.

Had to get some replacement part and put it in myself. Now it has stopped working again. Idiot idea to need power to flush a toilet.

We bought this toilet two years ago for my mother in-laws new house. Thought that it would be convenient and help her to age in place. Big mistake! She has called me regularly to come over and get it running again. New batteries, resets, etc. etc. Worse yet, she has taken to sticking her hand in the tank to manually flush it so she doesn't have to trouble me! What I wouldn't give for an old fashioned handle now.

This unit came with the home I bought 2 months ago and in that time, I've had to fix the tank electronics multiple times. The best part is the flashing light that is blue/purple and not even in the manual. It's a neat idea, but a terrible implementation.

I've owned this toilet for a few years now and find myself needing to replace the electronics for the 4th time and even though the warranty covered the replacement part cost in the past I'm done and will be converting it to a manual flush. My time dealing with it has a value as well and the way I figure it this toilet has a high cost of ownership. The electronics are obviously either poorly engineered or poorly manufactured. I've never experienced a product like this from such a reputable company be so poorly thought out. I cannot for a second recommend this product and I feel really bad for those who have to pay a plumber every time this thing breaks down. If you're considering purchasing this toilet with the FlushIQ system just don't.

This came with our newly built home. I really loved it initially and our guests always made comments on our “fancy” toilet. But there’s just too many issues. We replaced the batteries 3x in less than a year. Now our toilet has been idle for the last 4 months. It’s so embarrassing to tell our guests to use the basement bathroom. I recommend using a manual tank to save you the hassle.

I've had this toilet 3 years and have had to replace the battery compartment 6 times, and the batteries too many times to count. Now the thing won't do anything. Considering it's my only toilet this is a huge problem for me.

I have two flush IQ toilets and I have had to replace the internal components so many times! Finally, one of them quit working again and I have left it idle for about 6 months. I just can't bear to call again and get a new replacement package. How many times will I have to do this?? I feel like a terrible mother bc my children's bathroom has a non-working toilet. I want to replace the toilets so that I can have toilets that I can count on, but it is so expensive! Help!!

I dont know which of the two models I have, but my handy man at my condo has replaced the internals a couple of times error code after error code. its rediculus isnt there a manual fix for this i want my handle back seemed like a good idea but not proven . Every time i let friends and family stay for frre in our condo i have to pay to get the toilet fixed its nuts

Cannot get his to flush despite changing out the batteries several times. Can you please help me ? I need to get this resolved asap

Bought 3 years ago at HD. Battery compartment constantly gets water in it then toilet quits working. Now it has quit functioning at all. Been discontinued wonder why. I have all delta products in my house but doubt if I'll buy anymore. Love it when it works but that is 20 percent of time.

Purchase this and sensor went out within 6 months, had to convert to Manuel toilet. I should have checked youtube before purchase. Didn't know there were mass problems with this toilet. Will never buy a Delta again. Do not purchase this toilet, you will waste your money.

Third year that we've had to request parts replacement. Next time will request tank with handle and eliminate on-going issues.